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Good overall goals, more focused on profit than customers
What is the best part about your compensation package?
Clear guidelines about comp and variable bonus
What are some of the best things about your team?
Line staff are awesome and committed
What is most positive about the culture and environment at your company?
Inclusive, listens to everyone, good at involving remote employees
What did you like most about the interview process?
Fair but far too automated
What makes you most happy at work?
Making customers happy and successful
What does the leadership team need to get better at?
Making customers happy will lead to them staying, buying more, and referring others. Raising rates and fees increases revenue but doesn’t actually help customer
Other Employee Reviews for Blackbaud
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