Blackhawk Network Culture | Comparably
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Blackhawk Network Claimed Company
At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people. read more
EMPLOYEE
PARTICIPANTS
61
TOTAL
RATINGS
778

Blackhawk Network Company Culture

Blackhawk Network Culture

This score is derived from employee ratings & reviews
3.8/5
Blackhawk Network's Overall Culture is rated B

Top Rated Culture Dimensions

Blackhawk Network CEO

Top 35%Top 35% of Similar Size Companies on Comparably
Talbott Roche Blackhawk Network's CEO
Talbott Roche
71 /100

Diversity at Blackhawk Network

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Diverse employees at Blackhawk Network have rated Team, Leadership, and Compensation as the highest categories they have scored

Women at Blackhawk Network

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Women at Blackhawk Network have rated Perks And Benefits, Compensation, and Team as the highest categories they have scored

Blackhawk Network eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

4

Blackhawk Network employees are 4% more likely to recommend Blackhawk Network as a great place to work

44%Promoters
16%Passives
40%Detractors

Working at Blackhawk Network

Working at Blackhawk Network is rated average by 61 employees, across various culture dimensions. Blackhawk Network employees are most satisfied about Happiness, Perks And Benefits, and CEO Rating categories, putting Blackhawk Network’s culture in the Top 35% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in San Francisco. See below in detail how working at Blackhawk Network was rated by employees.

Overall Company Culture at Blackhawk Network

B

Overall Company Culture at Blackhawk Network is rated B

Last updated months ago

Top
35%

Blackhawk Network ranks in the Top 35% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 61 Employees

View Results
0
20
40
60
80
100
Sales
93
Sales93
Engineering
53
Engineering53

Blackhawk Network Employee Reviews

Out of 93 Blackhawk Network employee reviews, 84% were positive. The remaining 16% were constructive reviews with the goal of helping Blackhawk Network improve their work culture.

84%
16%
Positive Reviews84%
Constructive Feedback16%

Positive Reviews From Blackhawk Network Employees

  • What did you like most about the interview process?
    The treat you like a friend and dont make it so formal.
  • What did you like most about the interview process?
    It was fast but effective.
  • What are some of the best things about your team?
    The team are friendly and there to support you through the hard times.

Constructive Feedback From Blackhawk Network Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    stock refresh plans, better benefits
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Bonus at the end of the year and RSU's
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I work part time so I don't qualify for benefits and knew that when I signed on. It's the change in the mileage compensation that really bothers me. Why should I put my car on the road if I'm not going to be compensated properly?

Blackhawk Network Company Information

Blackhawk Network Company Overview

At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people.

Blackhawk Network was founded in 2001 and its current CEO is Talbott Roche. Since its inception 25 years ago, Blackhawk Network has grown to 3190 employees.

Blackhawk Network Mission, Vision & Values

Blackhawk Network Mission Statement

To create meaningful connections through payments

Blackhawk Network Values

  • Global Excellence
  • Innovation
  • Inspiring
  • One Team
Headquarter6220 Stoneridge Mall Rd
Pleasanton, CA 94588
United States of America
Websiteblackhawknetwork.com/
Founding Date2001
Company StatusPrivate
Jobsblackhawknetwork.com/company/careers
Social Sites

Blackhawk Network Competitors

Blackhawk Network competitors include 360insights, Cardtronics, and SumUp. Blackhawk Network ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Blackhawk Network compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Blackhawk Network's Logo
    Blackhawk Network
    3.8/5
  2. #2
    360insights' Logo
    360insights
    2.8/5
  3. #3
    Cardtronics' Logo
    Cardtronics
    2.8/5
  4. #4
    SumUp's Logo
    SumUp
    2.4/5
  • Hear from our employees why they love working at Blackhawk Network!

Blackhawk Network Employees

Blackhawk Network has 3190 employees. 61 employees at Blackhawk Network have reviewed Blackhawk Network across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 61 Blackhawk Network employees give their leadership a grade of B, or Top 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Blackhawk Network are generally satisfied with their total compensation at Blackhawk Network, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Blackhawk Network are pleased with their team. 61 Participants grade the quality of their coworkers a B. The majority believe the meetings at Blackhawk Network are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Blackhawk Network believe the environment at Blackhawk Network is positive. Most Participants believe the pace of work at Blackhawk Network is moderate. About 57% of the employees at Blackhawk Network work 8 hours or less.

Overall, the employees at Blackhawk Network are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Blackhawk Network employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Blackhawk Network report the work pace is moderate
Work Pace
A Day in the Life
79% of Blackhawk Network employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Blackhawk Network employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
69% of Blackhawk Network employees call their work environment positive
Environment

Joining Blackhawk Network - Employee Onboarding

The prevailing opinion from employees about joining Blackhawk Network is that the company was somewhat prepared on their first day. Blackhawk Network employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Blackhawk Network KPIs and OKRs

Employees’ understanding of Blackhawk Network's KPIs and OKRs is essential for its success. Out of 6 Blackhawk Network employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Blackhawk Network CEO & Leadership

Blackhawk Network CEO - Talbott Roche

Talbott Roche Blackhawk Network's CEO
71 /100

Blackhawk Network’s CEO Talbott Roche started in this role in 2001. Talbott’s approval rate is just above average, putting Talbott in the Top 35% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in San Francisco. Talbott Roche is well regarded by employees for the Happiness Blackhawk Network offers, and ranks among the Top 30% of CEOs by employees in that category. Talbott is most liked by employees in the Sales department and Female employees. However, employees in the Engineering department have a slightly unfavorable view of the CEO. When compared to Blackhawk Network’s competitors, Talbott Roche ranks just above Cardtronics’s CEO Steven Rathgaber. With Talbott’s leadership, Blackhawk Network employee respondents are most happy about their Happiness and Perks And Benefits. Talbott was rated slightly below average for Professional Development.

Blackhawk Network Leadership

The Blackhawk Network Executive Team is rated a “C+” and led by CEO Talbott Roche, VP / Sr. Director, Sales Operations Juliana Coleman, and VP, Engineering Franz Zemen

  • Talbott Roche  CEO / President

    Talbott Roche CEO / President

    Talbott Roche is chief executive officer and president of Blackhawk Network, a global branded payments provider. As... read more

  • Juliana Coleman VP / Sr. Director, Sales Operations

    Juliana Coleman serves as the VP / Sr. Director, Sales Operations of Blackhawk Network. Juliana started at Blackhawk... read more

  • Franz Zemen VP, Engineering

    Franz Zemen serves as the VP, Engineering of Blackhawk Network. Franz started at Blackhawk Network in August of 2015.... read more

  • Audrey Macleod Vice President, Information Technology

    Audrey Macleod serves as the Vice President, Information Technology of Blackhawk Network. Audrey started at Blackhawk... read more

  • Sachin Dhawan SVP, CTO

    Sachin Dhawan serves as the SVP, CTO of Blackhawk Network. Sachin started at Blackhawk Network in June of 2016. Sachin... read more

  • Mellisa Kolin Vice President, Digital Operations

    Mellisa Kolin serves as the Vice President, Digital Operations of Blackhawk Network. Mellisa started at Blackhawk... read more

  • Sasha Berger VP Engineering

    Sasha Berger serves as the VP Engineering of Blackhawk Network. Sasha started at Blackhawk Network in January of 2017.... read more

  • Amie Miller Group Vice President, Operations

    Amie Miller serves as the Group Vice President, Operations of Blackhawk Network. Amie started at Blackhawk Network in... read more

  • John Farrell Regional Vice President of Sales

    John Farrell serves as the Regional Vice President of Sales of Blackhawk Network. John started at Blackhawk Network in... read more

Blackhawk Network Salaries

How much does Blackhawk Network pay?

How much do people at Blackhawk Network get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Blackhawk Network is $135,092, or $64 per hour, while the estimated median salary is $138,691, or $66 per hour.

At Blackhawk Network, the highest paid job is a Corporate Counsel at $219,799 annually and the lowest is a Receptionist at $48,324 annually. Average Blackhawk Network salaries by department include: Customer Support at $104,481, Marketing at $111,332, Legal at $176,170, and Sales at $152,935. Half of Blackhawk Network salaries are above $138,691.

36 employees at Blackhawk Network rank their Compensation in the Top 35% of similar sized companies in the US (based on 109 ratings) while 34 employees at Blackhawk Network rank their Perks And Benefits in the Top 30% of similar sized companies in the US (based on 38 ratings).

Last updated months ago.

1st Percentile
$77k
$77k1st Percentile
17th Percentile
$108k
$108k17th Percentile
33rd Percentile
$138k
$138k33rd Percentile
50th Percentile
$184k
$184k50th Percentile
67th Percentile
$220k
$220k67th Percentile
83rd Percentile
$277k
$277k83rd Percentile
100th Percentile
$279k
$279k100th Percentile
$135,092*
Average Compensation
$138,691*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Blackhawk Network Salaries by Department

Explore Blackhawk Network Salaries

Diversity & Inclusion at Blackhawk Network

Diverse employees at Blackhawk Network score the company 67/100 across various culture categories, placing Blackhawk Network in the Top 50% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Blackhawk Network across various culture dimensions.

Diversity. Inclusion. They’re more than just words for us. They guide how we build our teams, cultivate leaders, and create a culture where differences are valued. We are a global, multicultural company who believe diversity drives innovation and leads to strength.

Ranked Culture the Highest

Women 92/100
Department - Sales
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Blackhawk Network Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance

Financial Benefits

  • 401K / Retirement Plan
  • Employee Stock Purchase Plan

Blackhawk Network PTO

Blackhawk Network's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is Blackhawk Network's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Blackhawk Network's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo20%
$1500 - $2500/mo20%
$1000 -$1500/mo20%
$500 -$1000/mo20%
Less than $500/mo20%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Blackhawk Network Careers

Blackhawk Network Jobs

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H1B Visa

In 2019, Blackhawk Network applied for 16 H1B visas. Of the work permits applied for, 88% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Blackhawk Network unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

Blackhawk Network has a total of 3190 employees

16
Total Applied
  • 88% Granted (14 out of 16)
  • 6% Denied (1 out of 16)
  • 6% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 16)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 16)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Blackhawk Network Know You Want To Work There

Frequently Asked Questions regarding Blackhawk Network

What is Blackhawk Network address?

Blackhawk Network location is at 6220 Stoneridge Mall Rd

Who is the CEO of Blackhawk Network?

Blackhawk Network CEO is Talbott Roche, their score by employees is 71

What is Blackhawk Network eNPS?

The eNPS for Blackhawk Network is 4

What is the salary for Financial Analyst in Blackhawk Network?

Financial Analyst average salary in the US is 109k

What are the salaries in the HR in Blackhawk Network?

The average salaries for HR in Blackhawk Network is 115k

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