Books A Million is a book retailing company that sells books, magazines, collectibles, toys, electronics and accessories, and gifts. read more

EMPLOYEE PARTICIPANTS: 120

TOTAL RATINGS: 1363

CEO: Terrance Finley

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eNPS at Books A Million

Books A Million's Employee Net Promoter Score (eNPS) is -59, as rated by 100 employees. Employee Net Promoter Score tracks Books A Million employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Books A Million to a friend? Today, 14% of Books A Million employees would encourage their friends to become coworkers, whereas 13% are neutral and 73% would not recommend working at Books A Million to their friends.

Last updated months ago.

Where This Score Ranks Books A Million's eNPS

BOTTOM
10%
In the Bottom 10% of 2039 Similar Sized Companies on Comparably
6th
6th place versus 5 competitors rated on Comparably

-59

Aug

-60

Oct

-59

May

-59

Aug

-58

Jan

-59

Oct

Promoters
Passives
Detractors

Who Ranks Books A Million's eNPS the Highest?

Tenure - 1 to 2 Years 34/100

Experience - Over 10 Years 14/100

Department - Customer Support -20/100

Who Ranks Books A Million's eNPS the Lowest?

Experience - 3 to 6 Years -100/100

Department - Sales -78/100

Gender - Female -55/100

Books A Million eNPS At a Glance

Books A Million employees are less likely to recommend Books A Million as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Employees who have been at the company 1 to 2 Years and employees with Over 10 Years experience provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Books A Million to a friend?” Based on 100 ratings, Books A Million ranks 6th place versus its 5 competitors and is right below eBay.

The last rating was provided months ago.