Books A Million is a book retailing company that sells books, magazines, collectibles, toys, electronics and accessories, and gifts. read more

EMPLOYEE PARTICIPANTS: 119

TOTAL RATINGS: 1345

CEO: Terrance Finley

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eNPS at Books A Million

Books A Million's Employee Net Promoter Score (eNPS) is -59, as rated by 99 employees. Employee Net Promoter Score tracks Books A Million employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Books A Million to a friend? Today, 14% of Books A Million employees would encourage their friends to become coworkers, whereas 13% are neutral and 73% would not recommend working at Books A Million to their friends.

Last updated 17 days ago.

Where This Score Ranks Books A Million's eNPS

BOTTOM
10%
In the Bottom 10% of 2039 Similar Sized Companies on Comparably
6th
6th place versus 5 competitors rated on Comparably

-59

Jul

-59

Aug

-60

Oct

-59

May

-59

Aug

-59

Jan

Promoters
Passives
Detractors

Who Ranks Books A Million's eNPS the Highest?

Experience - Over 10 Years 14/100

Department - Customer Support -20/100

Experience - Entry Level -25/100

Who Ranks Books A Million's eNPS the Lowest?

Experience - 3 to 6 Years -100/100

Department - Sales -78/100

Gender - Female -55/100

Books A Million eNPS At a Glance

Books A Million employees are less likely to recommend Books A Million as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Employees with Over 10 Years experience and the Customer Support department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Books A Million to a friend?” Based on 99 ratings, Books A Million ranks 6th place versus its 5 competitors and is right below eBay.

The last rating was provided 17 days ago.