Books A Million Senior Customer Service Manager Salaries in Birmingham, AL | Comparably
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Books A Million is a book retailing company that sells books, magazines, collectibles, toys, electronics and accessories, and gifts. read more
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Books A Million Senior Customer Service Manager Salaries in Birmingham, AL

The average Books A Million Senior Customer Service Manager in Birmingham, AL earns an estimated $85,242 annually, which includes an estimated base salary of $73,892 with a $11,350 bonus. Books A Million's Senior Customer Service Manager compensation is $14,947 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Books A Million in Birmingham, AL can range from $32,000 - $200,000.

In Birmingham, AL, The Customer Support Department at Books A Million earns $5,907 more on average than the Admin Department.

Last updated 2 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$85,242
Average Compensation
$73,892
avg. base
$11,350
avg. bonus

Senior Customer Service Manager Salaries at Books A Million

In Birmingham, AL, Senior Customer Service Managers earn $4,628 more than Customer Service Managers.

Customer Service Manager
$81k*
Technical Support
$64k*
CS Rep
$46k*
* estimated salary

Compensation at Books A Million by Department

In Birmingham, AL, The Customer Support Department averages $5,907 more than the Admin Department, and $17,061 less than the Finance Department

Finance
$77,053 Avg. total comp.
+$17k
Customer Support
$59,992 Avg. total comp.
Admin
$54,085 Avg. total comp.
-$6k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Books A Million reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to Books A Million reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at Books A Million Rate Their Compensation

The majority of Senior Customer Service Managers at Books A Million believe they're not compensated fairly. 57% of Senior Customer Service Managers at Books A Million say they receive annual bonuses, and the majority (40%) are not satisfied with their benefits. See more compensation ratings at Books A Million

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