Books A Million Senior Customer Service Manager Salaries in New York | Comparably
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Books A Million is a book retailing company that sells books, magazines, collectibles, toys, electronics and accessories, and gifts. read more
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Books A Million Senior Customer Service Manager Salaries in New York

The average Books A Million Senior Customer Service Manager in New York earns an estimated $81,219 annually, which includes an estimated base salary of $70,305 with a $10,914 bonus. Books A Million's Senior Customer Service Manager compensation is $10,924 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Books A Million in New York can range from $49,500 - $144,000.

In New York, The Customer Support Department at Books A Million earns $18,431 more on average than the Admin Department.

Last updated 2 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$81,219
Average Compensation
$70,305
avg. base
$10,914
avg. bonus

Senior Customer Service Manager Salaries at Books A Million

In New York, Senior Customer Service Managers earn $1,617 more than Customer Service Managers, and $7,533 less than Technical Supports.

Technical Support
$89k*
Customer Service Manager
$80k*
CS Rep
$66k*
* estimated salary

Compensation at Books A Million by Department

In New York, The Customer Support Department averages $18,431 more than the Admin Department, and $5,995 less than the Operations Department

Operations
$76,998 Avg. total comp.
+$6k
Customer Support
$71,003 Avg. total comp.
Admin
$52,572 Avg. total comp.
-$18k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Books A Million reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to Books A Million reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at Books A Million Rate Their Compensation

The majority of Senior Customer Service Managers at Books A Million believe they're not compensated fairly. 57% of Senior Customer Service Managers at Books A Million say they receive annual bonuses, and the majority (40%) are not satisfied with their benefits. See more compensation ratings at Books A Million

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