Booksy Employee Reviews
Out of 274 Booksy employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping Booksy improve their work culture. The Sales team, with 91% positive reviews, reports the best experience at Booksy compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 22% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
The leadership team is terrible at creating a definitive strategy and laddering that strategy down to the best of the organization. There is no cohesive vision.
Review from Sales Dept
Communicating first. And leading second.
Review from Marketing Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Members of the Booksy executive team have admitted they'd prefer to never provide raises and don't intend to provide raises until the employee actively makes a case for why they need a raise. Outside of base comp, benefits are well below market standard.
Review from Sales Dept
I think we should get a yearly review and raise. In all my years here I have only had 1 raise.
Review from Sales Dept
Work receives 0 feedback, even when the task description holds very little direction. My role and responsibilities have expanded since I've started and I don't feel my salary reflects that.
I am very happy and have no complaints
Review from Sales Dept
I don't smoke, I usually work through my lunch break, I work extra all the time and I feel a little demotivated when I'm doing the best I can with the resources I have but I feel like I'm treading water and underappreciated by the rest of the team.
Review from Marketing Dept
What do your coworkers need to improve and how could you work together better?
set shorter meetings - in most cases 15mins will do.
Being quick and efficient, cut the fluff in-between. Work on communicating what's important. Offer to help when you're aware a co-worker is drowning in work. Stop talking about everyone else in the office, which creates nothing but a toxic environment.
No trust; cut each other down for the illusion of the self getting ahead.
Review from Marketing Dept
We actually work very well together
Review from Sales Dept
Understanding of the work each team has and the pressures they face and valuing their contribution to the business.
Review from Marketing Dept
What needs to change to make the company culture better?
Booksy is an incredibly toxic culture and I would not recommend it to anyone. It is unbelievably bureaucratic, especially considering its size. Leadership members that were the best at advocating for the interests of their teams have been let go.
Review from Sales Dept
Stop gossiping about co-workers to other co-workers. As we grow, it seems there is less collaboration and simply more negativity.
Nothing that I can think of
Review from Sales Dept
There are a lot of frustrations with being tied to another country and waiting weeks and weeks for things to be signed off or completed by them when we could source help locally and achieve our goals in a matter of days. We also need some more staff acknowledgement for going above and beyond.
Review from Marketing Dept
What would you improve about your company's interview process?
We need a bit more structure. Market is a bit saturated as well (hard to find great talent).
Review from Executive Dept
Mine was conversational, but the nature of interviews at Booksy has changed since and now it appears to me as simply throwing the hardest questions out there in search for a non-existent perfect employee.
What's going wrong and how can it be improved?
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What would you most like to see improved at your company?
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