Boxed Culture | Comparably
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Boxed Claimed Company
Boxed is a mobile commerce company focused on delivering the big box club experience to mobile devices. read more
EMPLOYEE
PARTICIPANTS
16
TOTAL
RATINGS
237

Boxed Company Culture

Boxed Culture

This score is derived from employee ratings & reviews
2.5/5
Boxed's Overall Culture is rated D

Top Rated Culture Dimensions

Boxed CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Chieh Huang Boxed's CEO
Chieh Huang
54 /100

Diversity at Boxed

Women at Boxed

Boxed eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Recommend to a Friend?

-38

Boxed employees are -38% more likely to recommend Boxed as a great place to work

31%Promoters
0%Passives
69%Detractors

Working at Boxed

Working at Boxed is rated below average by 16 employees, across various culture dimensions. Boxed employees rate Office Culture highest among all categories, and think that Team and Work Culture have the most room for improvement, putting Boxed’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in New York. See below in detail how working at Boxed was rated by employees.

Overall Company Culture at Boxed

D

Overall Company Culture at Boxed is rated D

Last updated months ago

Bottom
15%

Boxed ranks in the Bottom 15% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Boxed Employee Reviews

Out of 14 Boxed employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Boxed improve their work culture.

75%
25%
Positive Reviews75%
Constructive Feedback25%

Positive Reviews From Boxed Employees

  • What is most positive about the culture and environment at your company?
    Leadership tries to highlight wins and over share most company happenings.
  • What is most positive about the culture and environment at your company?
    The environment is relaxed, employees are treated like adults. Free snacks!
  • What makes you most happy at work?
    The dogs that visit and my awesome co-workers.

Constructive Feedback From Boxed Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Benefits and compensation are geared towards people starting their careers, but the perks are geared those with established careers. Result? Worst of both worlds - seasoned vets who feel work too hard for not enough pay and newcomers who are off every other week because of unlimited vacation time.
  • What do your coworkers need to improve and how could you work together better?
    Meetings are largely aimless and fail to establish an agenda beforehand, focus during the meeting, and goals or deliverables afterwards. Many people feel entitled to start up lifestyles with corporate pay and resources.
  • What's going wrong and how can it be improved?
    Culture is not a priority. The HR team is largely inexperienced and they struggle to bring on qualified executives and when they do, the founders are too reluctant to back them. As such, certain departments spend like there's no tomorrow and others fall into disrepair due to lack of resources.

Boxed Company Information

Boxed Company Overview

Boxed is a mobile commerce company focused on delivering the big box club experience to mobile devices.

Boxed Mission, Vision & Values

Boxed Mission & Values

make shopping for bulk easy, convenient and fun, so you can focus on the things that really matter. Today, we’re delivering joy across the country with every order.

HeadquarterEdison, NJ
United States of America
Websitewww.boxed.com
Founding Date2013
Tel347-570-0648
Company StatusPrivate

Boxed Competitors

Boxed competitors include Instacart, Imperfect Foods, Costco, and Amazon. Boxed ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Boxed compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Instacart's Logo
    Instacart
    4.9/5
  2. #2
    Imperfect Foods' Logo
    Imperfect Foods
    4.6/5
  3. #3
    Costco's Logo
    Costco
    4.6/5
  4. #4
    Amazon's Logo
    Amazon
    4.2/5
  5. #5
    Boxed's Logo
    Boxed
    2.5/5
  • Culture Video

Boxed Employees

16 employees at Boxed have reviewed Boxed across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 16 Boxed employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Boxed are mostly dissatisfied with their total compensation at Boxed, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Boxed are mostly dissatisfied with their team. 16 Participants grade the quality of their coworkers an F. Less than half believe the meetings at Boxed are effective, and less half look forward to interacting with their coworkers.

The majority of employees at Boxed believe the environment at Boxed is negative. Most Participants believe the pace of work at Boxed is extremely fast. About 28% of the employees at Boxed work 8 hours or less, while 29% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Boxed are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Boxed - Employee Onboarding

The prevailing opinion from employees about joining Boxed is that the company was prepared on their first day. Boxed employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Boxed KPIs and OKRs

Employees’ understanding of Boxed's KPIs and OKRs is essential for its success. Out of 3 Boxed employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes33%
No67%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Boxed CEO & Leadership

Boxed CEO - Chieh Huang

Chieh Huang Boxed's CEO
54 /100

Chieh’s approval rate is lower compared to CEOs at similar sized companies, putting Chieh in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in New York. Chieh Huang’s employees rank Boxed in the Top 5% for Office Culture, in the Top 25% for Professional Development, and in the Bottom 45% for Manager. When compared to Boxed’s competitors, Chieh Huang ranks below both Imperfect Foods CEO Philip Behn and Amazon CEO Andy Jassy.

Boxed Leadership

The Boxed Executive Team is rated a “C-” and led by CEO Chieh Huang, Vice President of Distribution Rick Zumpano, and Executive Vice President of Partnerships and Customer Service DJ Williams

  • Chieh Huang  CEO / President

    Chieh Huang CEO / President

    Chieh Huang serves as the CEO / President of Boxed.

  • Rick Zumpano Vice President of Distribution

    Rick Zumpano serves as the Vice President of Distribution of Boxed Wholesale. Rick started at Boxed Wholesale in Oct of... read more

  • DJ Williams Executive Vice President of Partnerships and Customer Service

    DJ Williams serves as the Executive Vice President of Partnerships and Customer Service of Boxed Wholesale. DJ currently... read more

  • Joe Bobko Vice President of Transportation

    Joe Bobko serves as the Vice President of Transportation of Boxed Wholesale. Joe currently resides in the Greater New... read more

  • Jeffrey Gamsey Vice President, Private Brands

    Jeffrey Gamsey serves as the Vice President, Private Brands of Boxed Wholesale. Jeffrey currently resides in the Greater... read more

  • Seiya Vogt VP of Growth

    Seiya Vogt serves as the VP of Growth of Boxed Wholesale. Seiya currently resides in the Greater New York City Area.

  • Yi-Fu Wu VP Platform Engineering

    Yi-Fu Wu serves as the VP Platform Engineering of Boxed Wholesale. Yi-Fu currently resides in the San Francisco Bay... read more

  • Ryan Carl VP, Design

    Ryan Carl serves as the VP, Design of Boxed Wholesale. Ryan currently resides in the Greater New York City Area.

  • Andrea Chesleigh VP, Product

    Andrea Chesleigh serves as the VP, Product of Boxed Wholesale. Andrea currently resides in the Greater New York City... read more

Boxed Salaries

How much does Boxed pay?

How much do people at Boxed get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Boxed is $112,298, or $53 per hour, while the estimated median salary is $113,167, or $54 per hour.

At Boxed, the highest paid job is a Technical Support at $229,346 annually and the lowest is a Community Manager at $49,770 annually. Average Boxed salaries by department include: Product at $147,167, Admin at $63,561, HR at $127,618, and Business Development at $89,382. Half of Boxed salaries are above $113,167.

9 employees at Boxed rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 31 ratings) while 8 employees at Boxed rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 10 ratings).

Last updated months ago.

1st Percentile
$71k
$71k1st Percentile
17th Percentile
$89k
$89k17th Percentile
33rd Percentile
$112k
$112k33rd Percentile
50th Percentile
$170k
$170k50th Percentile
67th Percentile
$229k
$229k67th Percentile
83rd Percentile
$263k
$263k83rd Percentile
100th Percentile
$288k
$288k100th Percentile
$112,298*
Average Compensation
$113,167*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Boxed Salaries by Department

Explore Boxed Salaries

Diversity & Inclusion at Boxed

The Diversity score provides insights into how diverse employees feel and rate their work experience at Boxed across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Boxed Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Boxed PTO

Boxed's PTO and Vacation policy typically gives unlimited days off a year. Boxed's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo50%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Boxed Careers

Boxed Jobs

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Let Boxed Know You Want To Work There

Overview of Candidates Interested in Boxed on Comparably

Candidates By Department

Marketing
38%
All Industries
25%
IT
13%
Customer Support
13%
Engineering
13%

Candidates By Location

New York City
50%
Provo
13%
Malden
13%
Portland
13%
Brooklyn
13%

Frequently Asked Questions regarding Boxed

Who is the CEO of Boxed?

Boxed CEO is Chieh Huang, their score by employees is 54

What is Boxed eNPS?

The eNPS for Boxed is -38

What is the salary for DevOps in Boxed?

DevOps average salary in the US is 115k

What are the salaries in the Product in Boxed?

The average salaries for Product in Boxed is 147k

Who are Boxed competitors?

Boxed main competitors are Instacart, Imperfect Foods, Costco, Amazon

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