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Anonymously Rate Your Experience & Make Work BetterBoxed employees are -38% more likely to recommend Boxed as a great place to work
| 31% | Promoters |
|---|---|
| 0% | Passives |
| 69% | Detractors |
Working at Boxed is rated below average by 16 employees, across various culture dimensions. Boxed employees rate Office Culture highest among all categories, and think that Team and Work Culture have the most room for improvement, putting Boxed’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in New York. See below in detail how working at Boxed was rated by employees.
Overall Company Culture at Boxed is rated D
Last updated months ago
Boxed ranks in the Bottom 15% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 14 Boxed employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Boxed improve their work culture.
| Positive Reviews | 75% |
|---|---|
| Constructive Feedback | 25% |
What is most positive about the culture and environment at your company?Leadership tries to highlight wins and over share most company happenings.
What is most positive about the culture and environment at your company?The environment is relaxed, employees are treated like adults. Free snacks!
What makes you most happy at work?The dogs that visit and my awesome co-workers.
Why do you feel undervalued and what would make you feel better about your compensation?Benefits and compensation are geared towards people starting their careers, but the perks are geared those with established careers. Result? Worst of both worlds - seasoned vets who feel work too hard for not enough pay and newcomers who are off every other week because of unlimited vacation time.
What do your coworkers need to improve and how could you work together better?Meetings are largely aimless and fail to establish an agenda beforehand, focus during the meeting, and goals or deliverables afterwards. Many people feel entitled to start up lifestyles with corporate pay and resources.
What's going wrong and how can it be improved?Culture is not a priority. The HR team is largely inexperienced and they struggle to bring on qualified executives and when they do, the founders are too reluctant to back them. As such, certain departments spend like there's no tomorrow and others fall into disrepair due to lack of resources.
Boxed is a mobile commerce company focused on delivering the big box club experience to mobile devices.
make shopping for bulk easy, convenient and fun, so you can focus on the things that really matter. Today, we’re delivering joy across the country with every order.
| Headquarter | Edison, NJ United States of America |
|---|---|
| Website | www.boxed.com |
| Founding Date | 2013 |
| Tel | 347-570-0648 |
| Company Status | Private |
Boxed competitors include Instacart, Imperfect Foods, Costco, and Amazon. Boxed ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Boxed compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

16 employees at Boxed have reviewed Boxed across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 16 Boxed employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Boxed are mostly dissatisfied with their total compensation at Boxed, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Boxed are mostly dissatisfied with their team. 16 Participants grade the quality of their coworkers an F. Less than half believe the meetings at Boxed are effective, and less half look forward to interacting with their coworkers.
The majority of employees at Boxed believe the environment at Boxed is negative. Most Participants believe the pace of work at Boxed is extremely fast. About 28% of the employees at Boxed work 8 hours or less, while 29% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Boxed are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Boxed is that the company was prepared on their first day. Boxed employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Boxed's KPIs and OKRs is essential for its success. Out of 3 Boxed employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Chieh’s approval rate is lower compared to CEOs at similar sized companies, putting Chieh in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in New York. Chieh Huang’s employees rank Boxed in the Top 5% for Office Culture, in the Top 25% for Professional Development, and in the Bottom 45% for Manager. When compared to Boxed’s competitors, Chieh Huang ranks below both Imperfect Foods CEO Philip Behn and Amazon CEO Andy Jassy.
The Boxed Executive Team is rated a “C-” and led by CEO Chieh Huang, Vice President of Distribution Rick Zumpano, and Executive Vice President of Partnerships and Customer Service DJ Williams
Chieh Huang CEO / President
Chieh Huang serves as the CEO / President of Boxed.
Rick Zumpano Vice President of Distribution
Rick Zumpano serves as the Vice President of Distribution of Boxed Wholesale. Rick started at Boxed Wholesale in Oct of... read more
DJ Williams Executive Vice President of Partnerships and Customer Service
DJ Williams serves as the Executive Vice President of Partnerships and Customer Service of Boxed Wholesale. DJ currently... read more
Jeffrey Gamsey Vice President, Private Brands
Jeffrey Gamsey serves as the Vice President, Private Brands of Boxed Wholesale. Jeffrey currently resides in the Greater... read more
Seiya Vogt VP of Growth
Seiya Vogt serves as the VP of Growth of Boxed Wholesale. Seiya currently resides in the Greater New York City Area.
Ryan Carl VP, Design
Ryan Carl serves as the VP, Design of Boxed Wholesale. Ryan currently resides in the Greater New York City Area.
Andrea Chesleigh VP, Product
Andrea Chesleigh serves as the VP, Product of Boxed Wholesale. Andrea currently resides in the Greater New York City... read more
How much do people at Boxed get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Boxed is $112,298, or $53 per hour, while the estimated median salary is $113,167, or $54 per hour.
At Boxed, the highest paid job is a Technical Support at $229,346 annually and the lowest is a Community Manager at $49,770 annually. Average Boxed salaries by department include: Product at $147,167, Admin at $63,561, HR at $127,618, and Business Development at $89,382. Half of Boxed salaries are above $113,167.
9 employees at Boxed rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 31 ratings) while 8 employees at Boxed rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 10 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $71k | $71k | 1st Percentile |
17th Percentile $89k | $89k | 17th Percentile |
33rd Percentile $112k | $112k | 33rd Percentile |
50th Percentile $170k | $170k | 50th Percentile |
67th Percentile $229k | $229k | 67th Percentile |
83rd Percentile $263k | $263k | 83rd Percentile |
100th Percentile $288k | $288k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Boxed across various culture dimensions.
Boxed's PTO and Vacation policy typically gives unlimited days off a year. Boxed's benefits and PTO Package averages to represent a $2500+ cash value per month.

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Candidates By Department
Marketing | 38% | |
|---|---|---|
All Industries | 25% | |
IT | 13% | |
Customer Support | 13% | |
Engineering | 13% |
Candidates By Location
New York City | 50% | |
|---|---|---|
Provo | 13% | |
Malden | 13% | |
Portland | 13% | |
Brooklyn | 13% |
Who is the CEO of Boxed?
Boxed CEO is Chieh Huang, their score by employees is 54
What is Boxed eNPS?
The eNPS for Boxed is -38
What is the salary for DevOps in Boxed?
DevOps average salary in the US is 115k
What are the salaries in the Product in Boxed?
The average salaries for Product in Boxed is 147k
Who are Boxed competitors?
Boxed main competitors are Instacart, Imperfect Foods, Costco, Amazon