B&Q – Customer service is not simple, sustainable or of service. They are time wasters and lack care or any accountability to resolve an issue at any kind of pace. My store which is helpful kind and accountable are dissempowered by customer service call centre so it's just a waste of time entirely.

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EMPLOYEE PARTICIPANTS: 219

TOTAL RATINGS: 1674

CEO

Customer service is not simple, sustainable or of service. They are time wasters and lack care or any accountability to resolve an issue at any kind of pace. My store which is helpful kind and accountable are dissempowered by customer service call centre so it's just a waste of time entirely.

Other Employee Reviews for B&Q

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A fantastic and diverse place to work, good career prospects and job security, average to fair pay, the ability to learn and progress

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Excellent opportunity for progression and a genuinely enjoyable place to work

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constantly furthering my career at b&q

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Misogynistic culture and poor management skills

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Joined as an apprentice and have made a fair amount of good friends, the job itself is rewarding with opportunities often, i have not taken these opportunities due to being an apprentice but have been able to build confidence to persue these roles later on in my career

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Customer service is not simple, sustainable or of service. They are time wasters and lack care or any accountability to resolve an issue at any kind of pace. My store which is helpful kind and accountable are dissempowered by customer service call centre so it's just a waste of time entirely.

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