Braum's Employee Reviews | Comparably
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EMPLOYEE
PARTICIPANTS
363
TOTAL
RATINGS
3044

Braum's Employee Reviews

Out of 245 Braum's employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping Braum's improve their work culture. The Sales team, with 88% positive reviews, reports the best experience at Braum's compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 30% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

The honesty and commetment to their teams

They are very understaning and insightful about our store. They know how to solve am issue within a moments notice.

They get everything done but they're also social and fun

The traing they give you

Nice down to earth ppl

What does the leadership team need to get better at?

Leadership Reviews

Communication needs to be a lot better

Everything including the managers get high at work

A store manager that doesn't play favorites. A store manager that listens to and supports their management staff

Working to gether folling braums way and being nice to team and customer

Treating the employees like Humans

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

Good LOL I like working for browns it's a good company to work for

Health insurance and retirement plans

I wish we could at least get free food or ice cream with our cards.

Its there at least i guess

nothing yet i dont get benefits

Review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I truly feel like the work I put in is not recognized or even appreciated most days. It bothers me personally to see someone bullied and that is what's happening to the night shift manager. It has become a hostile work environment. Due to our store manager. Our leader.

Clarissa Wagnon gives special treatment to her favorite employees, magority of them being hispanic. She schedules the same people every week and they get hours but most employees have way less hours or none at all. It would make me feel better if there was decent human with common sense in charge.

Review from Customer Support Dept

I definitely feel undervalued. I work really hard harder than most management and still have not gotten a store of my own and I am way underpaid for the amount of job that I do. I work in the position of four different people at one time and don't make enough money,

The job is understaffed and i am expected to work two shifts while on the job and stay longer when not sceduled longer

A raise ir promotion for all my hard work and overtime i work and being called in on my only 2 days off a week

What are some of the best things about your team?

Team Reviews

They are good employees they work hard and I work hard too I try to help them out as much as I can

Mostly kind and easy to make friends

We try to help each other

We relate with work problems and have shared trauma of being mistreated by our managaer Clarissa Wagnon. Most of us are a good team when we work together unless we are being yelled at by Clarissa.

Review from Customer Support Dept

Hard working and yet gm cant see that

What do your coworkers need to improve and how could you work together better?

Team Reviews

Be nice and do their jobs

Coworkers need to be reprimanded and held accountable. The store manager needs to allow the managers on duty to reprimand employees. If they don't want to do what is asked they can go home for example.

Respect people, be kind, and calm down. To much stress

communication and treating each other with respect

Review from Sales Dept

They need to work on upkeeping cleanliness.

What is most positive about the culture and environment at your company?

Environment Reviews

We keep things clean and tidy

Just my team not my manager

The guests. That's it. The guests

Customers who are nice and patient.

Review from Customer Support Dept

When gm would for once appreciate her team

What needs to change to make the company culture better?

Environment Reviews

Allow proper breaks for each employee

Apprecating hard workers and letting them kniw you care

Old time senior employees still must respect and abide by policies and management

What did you like most about the interview process?

Interviews Reviews

I never had an interview...

The positivity and the fact that they were willing to take me in knowing I had a disability

It was only 5 minutes. Not much to judge.

That it seemed like it would be a great place to work but its not and that you get raises but i have been at braums for a year now and have not seen a raise

I loved the understanding and respect

What would you improve about your company's interview process?

Interviews Reviews

Actually interview people. Stop hiring on the spot.

Better questions and more things

If it were more self explanatory.

They wanted me to be manager since day one. I never applied for the position and they trained me for about every position in order for me to transfer to it without me knowing. They sold the position I'm in currently (not manager luckily), which was a red flag- seeing its poor condition.

My company could improve their interviewing process by making sure the person doing the interview is professional and speak on the job and it's functions verses speaking about themselves

Review from Customer Support Dept

What makes you most happy at work?

Outlook Reviews

Seeing the smiles on customers faces

My good coworkers whenever a customer is nice to me for once

Positivety team work going home

The guests. They are what brings me back every day.

I wouldn't know because Clarissa Wagnon hasn't scheduled me along with many employees like she said she would. When i did get scheduled, i loved seeing the smiles of the customers.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

I was hired with a disability and promised that I would be taking care of and given hours and the exact opposite is happening

we are broke we need more monwy

Place is always dirty and not well managed

What's going wrong is that staff are having to think like managers. That upper managers don't see what's going wrong when it's standards are low in a daily basis- until inspectors come in or corporate. No one wants to work when everyone calls out and all you get is a pat in the back for it.

Hiring professional intelligent managers, assistant managers and GM's that care about their customers as well as their employees

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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