Bright Pattern Claimed Company

Bright Pattern is a provider of next generation cloud based call center software. read more

EMPLOYEE PARTICIPANTS: 6

TOTAL RATINGS: 117

CEO: Michael McCloskey

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Bright Pattern KPIs and OKRs

At Bright Pattern 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Bright Pattern's KPIs and OKRs is essential for its success. Out of 2 Bright Pattern employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

Answer	Percent
Yes	50%
No	50%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	50%
No	50%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Bright Pattern is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Bright Pattern employees shared they generally receive helpful feedback once a month. Feedback and positive reinforcement are both conducive to meeting goals.