Avaya KPIs and OKRs | Comparably
Avaya Claimed Company
Avaya is the global leader in customer experience solutions for large enterprises. Avaya contact center and communications technology helps power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey to innovation, there’s no limit to the experiences Avaya customers can create. read more
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EMPLOYEE
PARTICIPANTS
116
TOTAL
RATINGS
1201

Avaya KPIs and OKRs

At Avaya 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Avaya's KPIs and OKRs is essential for its success. Out of 11 Avaya employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.

AnswerPercent
Yes64%
No36%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes67%
No33%
Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Avaya is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Avaya employees shared they generally receive helpful feedback every week or never, while 67% of Avaya employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.

AnswerPercent
Yes67%
No33%
Are you typically recognized for the impact and accomplishments you make for your current company?
AnswerPercent
Every week38%
Once a month12%
Once a quarter25%
Once a year0%
Never25%
How often do you get valuable feedback on how to improve at work?
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