Brightstar Culture | Comparably
Brightstar provides innovate and best in class solutions to manufacturers, operators and enterprises in the telecommunication industry. read more
EMPLOYEE
PARTICIPANTS
35
TOTAL
RATINGS
516

Brightstar Company Culture

Brightstar Culture

This score is derived from employee ratings & reviews
3.4/5
Brightstar's Overall Culture is rated C+

Top Rated Culture Dimensions

Brightstar CEO

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Paul Galant Brightstar's CEO
Paul Galant
62 /100

Diversity at Brightstar

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Diverse employees at Brightstar have rated Manager, Perks And Benefits, and Leadership as the highest categories they have scored

Women at Brightstar

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Women at Brightstar have rated Manager, Leadership, and Outlook as the highest categories they have scored

Brightstar eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-4

Brightstar employees are -4% more likely to recommend Brightstar as a great place to work

44%Promoters
8%Passives
48%Detractors

Working at Brightstar

Working at Brightstar is rated average by 35 employees, across various culture dimensions. Brightstar employees are most satisfied about Manager, Environment, and Leadership categories, putting Brightstar’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Fort Lauderdale, FL. See below in detail how working at Brightstar was rated by employees.

Overall Company Culture at Brightstar

C+

Overall Company Culture at Brightstar is rated C+

Last updated months ago

Top
50%

Brightstar ranks in the Top 50% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 35 Employees

View Results
0
20
40
60
80
100
Customer Support
81
Customer Support81
IT
48
IT48

Brightstar Employee Reviews

Out of 49 Brightstar employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping Brightstar improve their work culture.

56%
44%
Positive Reviews56%
Constructive Feedback44%

Positive Reviews From Brightstar Employees

  • What makes you most happy at work?
    Asisting senior citizens stay safely in their homes
  • What makes you most happy at work?
    The interactions with my clients and their family
  • What is the best part about your compensation package?
    It's fair, based on performance and achievements.

Constructive Feedback From Brightstar Employees

  • What does the leadership team need to get better at?
    Community involvement Empowering skilled employees Financial fairness with tenured employees
  • What does the leadership team need to get better at?
    Ethics and morality, diversity and inclusion
  • Why do you feel undervalued and what would make you feel better about your compensation?
    More than the average 1 1/2% annual raise would be nice!

Brightstar Company Information

Brightstar Company Overview

Brightstar provides innovate and best in class solutions to manufacturers, operators and enterprises in the telecommunication industry.

Brightstar Mission, Vision & Values

Brightstar Mission Statement

We simplify the wireless world, making mobile technology accessible to everyone. We look after every stage of a device’s lifecycle for our customers, from the moment it’s manufactured to the moment it’s time to trade it in and re-market it - putting us at the heart of the wireless ecosystem.

Brightstar Values

BrightStar Core Values Compassion: Take CARE of our people, be a good neighbor in the COMMUNITY, and treat people with dignity and respect. Integrity: Tell the truth. Family: Achieve results TOGETHER, one for all and all for one, share success. Excellence: We ALWAYS strive for being the BEST BEST VALUE. Trustworthy: ... Accountable: ... Diversity:

HeadquarterMiami, FL
United States of America
Websitewww.brightstar.com
Founding Date1997
Tel3013027558
Company StatusPrivate

Brightstar Competitors

Brightstar competitors include Addus Homecare and Chemed Corporation. Brightstar ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Brightstar compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Brightstar's Logo
    Brightstar
    3.4/5
  2. #2
    Addus Homecare's Logo
    Addus Homecare
    3.0/5
  3. #3
    Chemed Corporation's Logo
    Chemed Corporation
    2.2/5
  • Culture Video

Brightstar Employees

35 employees at Brightstar have reviewed Brightstar across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 35 Brightstar employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Brightstar are not very pleased with their total compensation at Brightstar, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Brightstar are generally satisfied with their team. 35 Participants grade the quality of their coworkers a B-. The majority believe the meetings at Brightstar are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Brightstar believe the environment at Brightstar is positive. Most Participants believe the pace of work at Brightstar is moderate. About 76% of the employees at Brightstar work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Brightstar are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Brightstar employees generally work 8.4 hrs a day
Work Hours
A Day in the Life
Employees at Brightstar report the work pace is moderate
Work Pace
A Day in the Life
72% of Brightstar employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Brightstar employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
83% of Brightstar employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Brightstar employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
75% of Brightstar employees call their work environment positive
Environment

Joining Brightstar - Employee Onboarding

The prevailing opinion from employees about joining Brightstar is that the company was very prepared on their first day. Brightstar employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Brightstar KPIs and OKRs

At Brightstar 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Brightstar's KPIs and OKRs is essential for its success. Out of 7 Brightstar employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.

AnswerPercent
Yes86%
No14%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes33%
No67%
Are the KPIs/OKRs for your department clear?

Brightstar CEO & Leadership

Brightstar CEO - Paul Galant

Paul Galant Brightstar's CEO
62 /100

Brightstar’s CEO Paul Galant started in this role in 2018. Paul’s approval rate is lower compared to CEOs at similar sized companies, putting Paul in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Fort Lauderdale, FL. Paul Galant’s employees rank Brightstar in the Top 15% for Manager, in the Top 25% for Environment, and in the Top 30% for Leadership. Galant is generally unpopular with Brightstar employees, but ranks especially low with employees with Over 10 Years experience, and by Female employees and Caucasian employees. However, employees with the company for 1 to 2 Years have a slightly more favorable view of the CEO. When compared to Brightstar’s competitors, Paul Galant ranks below Addus Homecare CEO Dirk Allison.

Brightstar Leadership

The Brightstar Executive Team is rated a “C” and led by CEO Paul Galant, COO Alan Eland, and SVP, Chief Accounting Officer and Deputy CFO Vince Ciccolini

  • Paul Galant  CEO / President

    Paul Galant CEO / President

    Paul Galant serves as the CEO / President of Brightstar.

  • Alan Eland COO

    Alan Eland serves as the COO of Brightstar Corp.. Alan started at Brightstar Corp. in May of 2016. Alan currently... read more

  • Vince Ciccolini SVP, Chief Accounting Officer and Deputy CFO

    Vince Ciccolini serves as the SVP, Chief Accounting Officer and Deputy CFO of Brightstar Corp.. Vince started at... read more

  • Dennis Strand CFO

    Dennis Strand serves as the CFO of Brightstar.

  • Rangaswamy Rajamanickam Chief Technology Officer, Consumer Solutions

    Rangaswamy Rajamanickam serves as the Chief Technology Officer, Consumer Solutions of Brightstar Corp.. Rangaswamy... read more

  • Steve Barker Sr. Vice President, Distribution Services

    Steve Barker serves as the Sr. Vice President, Distribution Services of Brightstar Corp.. Steve started at Brightstar... read more

  • Miljan Milan Senior Vice President, Global Strategic Initiatives

    Miljan Milan serves as the Senior Vice President, Global Strategic Initiatives of Brightstar Corp.. Miljan started at... read more

  • Catherine Smith Executive Vice President, Chief Administrative Officer, General Counsel and Secretary

    Catherine Smith serves as the Executive Vice President, Chief Administrative Officer, General Counsel and Secretary of... read more

  • Andrea Bradshaw EVP Operations

    Andrea Bradshaw serves as the EVP Operations of Brightstar.

Brightstar Salaries

How much does Brightstar pay?

How much do people at Brightstar get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Brightstar is $123,528, or $59 per hour, while the estimated median salary is $121,394, or $58 per hour.

At Brightstar, the highest paid job is a Director of Sales at $225,947 annually and the lowest is a CS Rep at $46,362 annually. Average Brightstar salaries by department include: Finance at $84,655, Engineering at $134,990, IT at $102,015, and Design at $116,109. Half of Brightstar salaries are above $121,394.

18 employees at Brightstar rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 62 ratings) while 16 employees at Brightstar rank their Perks And Benefits in the Bottom 35% of similar sized companies in the US (based on 22 ratings).

Salaries contributed from Brightstar employees include job titles like Project Manager- Marketing. Comparably data has a total of 1 salary records from Brightstar employees.

Last updated months ago.

1st Percentile
$71k
$71k1st Percentile
17th Percentile
$95k
$95k17th Percentile
33rd Percentile
$119k
$119k33rd Percentile
50th Percentile
$171k
$171k50th Percentile
67th Percentile
$213k
$213k67th Percentile
83rd Percentile
$269k
$269k83rd Percentile
100th Percentile
$271k
$271k100th Percentile
$123,528*
Average Compensation
$121,394*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Brightstar Salaries by City

Brightstar Salaries by Department

Explore Brightstar Salaries

Diversity & Inclusion at Brightstar

Diverse employees at Brightstar score the company 64/100 across various culture categories, placing Brightstar in the Bottom 45% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Brightstar across various culture dimensions.

Ranked Culture the Highest

Women 81/100
Department - Customer Support
Men 48/100
Department - IT
Diverse Employees 71/100
Tenure - 1 to 2 Years

Ranked Culture the Lowest

Women 68/100
Tenure - 1 to 2 Years
Men N/A/100
Diverse Employees N/A/100

Brightstar Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Work From Home Policy
  • Unique Office Space

Brightstar PTO

Brightstar's PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is Brightstar's most important benefit besides Healthcare when ranked by employees, with 75% of employees saying it is the most important benefit. Brightstar's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy75%
Office Meals0%
401k Contribution25%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo33%
$1500 - $2500/mo0%
$1000 -$1500/mo17%
$500 -$1000/mo0%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Brightstar Careers

Brightstar Jobs

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H1B Visa

In 2019, Brightstar applied for 8 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

8
Total Applied
  • 100% Granted (8 out of 8)
  • 0% Denied ( out of 8)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 8)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 8)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Brightstar Know You Want To Work There

Overview of Candidates Interested in Brightstar on Comparably

Candidates By Department

All Industries
35%
Sales
21%
IT
15%
Operations
6%
Marketing
6%
Other
18%

Candidates By Location

Miami
15%
Atlanta
9%
Tampa
6%
Boston
6%
Houston
3%
Other
62%

Frequently Asked Questions regarding Brightstar

Who is the CEO of Brightstar?

Brightstar CEO is Paul Galant, their score by employees is 62

What is Brightstar eNPS?

The eNPS for Brightstar is -4

What is the salary for Office Manager in Brightstar?

Office Manager average salary in the US is 52k

What are the salaries in the Finance in Brightstar?

The average salaries for Finance in Brightstar is 85k

Who are Brightstar competitors?

Brightstar main competitors are Addus Homecare, Chemed Corporation

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