Brother USA Competitors | Comparably
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EMPLOYEE
PARTICIPANTS
25
TOTAL
RATINGS
266
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Brother USA Competitors

Brother USA competitors include Sharp Electronics, HP Inc. and Epson. Brother USA ranks 4th in CEO Score on Comparably vs its competitors. See below how Brother USA compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
4th
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
3rd

See Brother USA Culture vs Competitors:

Brother USA Competitors
RankCompanyScore
1Sharp Electronics77
2HP Inc.76
3Epson71
4Brother USA62

Brother USA Competitors at a Glance

CEO Ratings Comparison

Brother USA's CEO Score Ranks 4th

20 Employees at Brother USA rate Don Cummins a 61 out of 100, which ranks them 4th below Epson's CEO,Minoru Usui. Last rating was months ago.

  1. 1st
    Mike Marusic Sharp Electronics' CEO
    Mike Marusic
    Sharp Electronics
    82
    out of 100

    6 Employees at Sharp Electronics rate Mike Marusic a 82 out of 100, which ranks them 1st out of Brother USA's competitors. Last rating was 2 months ago.

  2. 2nd
    Enrique Lores HP Inc. CEO
    Enrique Lores
    HP Inc.
    79
    out of 100

    248 Employees at HP Inc. rate Enrique Lores a 79 out of 100, which ranks them 2nd out of Brother USA's competitors. Last rating was months ago.

  3. 3rd
    Minoru Usui Epson's CEO
    Minoru Usui
    Epson
    77
    out of 100

    36 Employees at Epson rate Minoru Usui a 77 out of 100, which ranks them 3rd out of Brother USA's competitors. Last rating was months ago.

  4. 4th
    Don Cummins Brother USA's CEO
    Don Cummins
    Brother USA
    61
    out of 100
CEO Ratings Comparison
RankCEOCompany Score
1Mike MarusicSharp Electronics82
2Enrique LoresHP Inc.79
3Minoru UsuiEpson77
4Don CumminsBrother USA61
Product Quality Score Comparison

Brother USA Ranks 3rd in Product Quality Score

24 Customers rate Brother USA's Product Quality Score a 2.5/5, which ranks it 3rd against its competitors, below HP Inc..

  1. 1st
    Epson
    4.1 / 5
  2. 2nd
    HP Inc.
    3.2 / 5
  3. 3rd
    Brother USA
    2.5 / 5
  4. 4th
    Sharp Electronics
    1.9 / 5
Product Quality Score Comparison
RankCompany Score
1Epson83
2HP Inc.64
3Brother USA50
4Sharp Electronics38
NPS Comparison

Brother USA Ranks 3rd in Net Promoter Score

26 Customers rate Brother USA's Net Promoter Score a -50, which ranks it 3rd against its competitors, below HP Inc.. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Brother USA to a friend?”.

  1. 1st
    Epson
    46
  2. 2nd
    HP Inc.
    0
  3. 3rd
    Brother USA
    -50
  4. 4th
    Sharp Electronics
    -100
NPS Comparison
RankCompany Score
1Epson46
2HP Inc.0
3Brother USA-50
4Sharp Electronics-100
Pricing Score Comparison

Brother USA Ranks 3rd in Pricing Score

24 Customers rate Brother USA's Pricing Score a 2.5/5, which ranks it 3rd against its competitors, below HP Inc..

  1. 1st
    Epson
    4 / 5
  2. 2nd
    HP Inc.
    3.1 / 5
  3. 3rd
    Brother USA
    2.5 / 5
  4. 4th
    Sharp Electronics
    1.9 / 5
Pricing Score Comparison
RankCompany Score
1Epson81
2HP Inc.62
3Brother USA51
4Sharp Electronics38
Customer Service Comparison

Brother USA Ranks 3rd in Customer Service

23 Customers rate Brother USA's Customer Service a 2.1/5, which ranks it 3rd against its competitors, below HP Inc..

  1. 1st
    Epson
    4 / 5
  2. 2nd
    HP Inc.
    3 / 5
  3. 3rd
    Brother USA
    2.1 / 5
  4. 4th
    Sharp Electronics
    1.9 / 5
Customer Service Comparison
RankCompany Score
1Epson80
2HP Inc.60
3Brother USA43
4Sharp Electronics38
Overall Culture Score Comparison

Brother USA Ranks 4th in Overall Culture Score

25 Employees rate Brother USA's Overall Culture a 62/100, which ranks it 4th against its competitors, below Epson. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Sharp Electronics
    77 / 100
  2. 2nd
    HP Inc.
    76 / 100
  3. 3rd
    Epson
    71 / 100
  4. 4th
    Brother USA
    62 / 100
Overall Culture Score Comparison
RankCompany Score
1Sharp Electronics77
2HP Inc.76
3Epson71
4Brother USA62
eNPS Comparison

Brother USA Ranks 4th in Employee Net Promoter Score

22 Employees rate Brother USA's Employee Net Promoter Score a -18, which ranks it 4th against its competitors, below Epson. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Brother USA to a friend?”.

  1. 1st
    Sharp Electronics
    60
  2. 2nd
    HP Inc.
    30
  3. 3rd
    Epson
    15
  4. 4th
    Brother USA
    -18
eNPS Comparison
RankCompany eNPS
1Sharp Electronics60
2HP Inc.30
3Epson15
4Brother USA-18
Gender Score Comparison
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Diversity Score Comparison
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