-18
eNPS Score
Q&A With Brother USA Employees
Brother USA employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Brother USA
HL-L2420DW subscription renewing, not being able to print without the cord.
Customer service/Support Technician escalation systems need to be revised and optimized to provide it's customers solutions quicker. Supplies need to be made available to meet high printing demands in my location. Too many parts are always on back order.
Great work life balance in Bartlett
No customer service on Saturday. Web site hangs mid-order, and no way to contact a human life form,
customer service was prompt and efficient
Q&A With Brother USA Employees
IDX: 0 TOT: 3
BE THE FIRST TO ANSWER
What is the dress code at Brother USA?
BE THE FIRST TO ANSWER
How can I get hired at Brother USA as a recent grad?
BE THE FIRST TO ANSWER
How long does it take to hear back after applying to Brother USA?
Curious about what work's like at Brother USA?
Anonymously Ask Brother USA Employees Any Question
Should I work at Brother USA?
32% of Brother USA employees would encourage their friends to become coworkers, whereas 18% are neutral and 50% would not recommend working at Brother USA to their friends.
| 32% | Promoters |
|---|---|
| 18% | Passive |
| 50% | Detractors |
