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Anonymously Rate Your Experience & Make Work BetterBrother USA employees are -18% more likely to recommend Brother USA as a great place to work
| 32% | Promoters |
|---|---|
| 18% | Passives |
| 50% | Detractors |
Working at Brother USA is rated below average by 25 employees, across various culture dimensions. Brother USA employees rate Compensation highest among all categories, and think that Environment and Work Culture have the most room for improvement, putting Brother USA’s culture in the Bottom 25% compared to similar sized companies on Comparably. See below in detail how working at Brother USA was rated by employees.
Overall Company Culture at Brother USA is rated D+
Last updated a month ago
Brother USA ranks in the Bottom 25% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 50 Brother USA employee reviews, 52% were positive. The remaining 48% were constructive reviews with the goal of helping Brother USA improve their work culture.
| Positive Reviews | 52% |
|---|---|
| Constructive Feedback | 48% |
What did you like most about the interview process?The recruiter was great, thoroughly communicating with me every step of the way
What is most positive about the culture and environment at your company?The most positive thing is the work life balance and recognition program
What are some of the best things about your team?The team m is hard working and knowledgable
What would you improve about your company's interview process?Eliminate the endless qualifications and be honest.
What's going wrong and how can it be improved?Start treating employees as people instead of a number
What needs to change to make the company culture better?Retire Sr Leadership Team all of them
| Headquarter | United States of America |
|---|---|
| Website | www.brother-usa.com/ |
| Company Status | Private |
Brother USA competitors include Sharp Electronics, HP Inc., and Epson. Brother USA ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Brother USA compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
25 employees at Brother USA have reviewed Brother USA across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 25 Brother USA employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Brother USA are generally satisfied with their total compensation at Brother USA, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Brother USA are not very pleased with their team. 25 Participants grade the quality of their coworkers a C-. The majority believe the meetings at Brother USA are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Brother USA believe the environment at Brother USA is positive. Most Participants believe the pace of work at Brother USA is bureaucratic. About 33% of the employees at Brother USA work 8 hours or less, while 17% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Brother USA are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Brother USA employees have provided insight into whether or not they clearly understand Brother USA's KPIs and OKRs.
Brother USA’s CEO Don Cummins started in this role in 2019. Don’s approval rate is lower compared to CEOs at similar sized companies, putting Don in the Bottom 30% of all CEOs of similar-sized companies on Comparably. Don Cummins’s employees rank Brother USA in the Top 50% for Compensation, in the Top 50% for Perks And Benefits, and in the Bottom 40% for Happiness. When compared to Brother USA’s competitors, Don Cummins ranks below both Epson CEO Minoru Usui and HP Inc. CEO Enrique Lores.
The Brother USA Executive Team is rated a “C-” and led by CEO Don Cummins, Regional VP Latin America Sales Caty Maggio, and Sr VP of sales Brian Vincent
Don Cummins CEO / President
Don Cummins serves as the CEO / President of Brother USA.
Caty Maggio Regional VP Latin America Sales
Caty Maggio serves as the Regional VP Latin America Sales of Brother USA.
Brian Vincent Sr VP of sales
Brian Vincent serves as the Sr VP of sales of Brother USA.
Donald Cummins SVP Sales & Marketing
Donald Cummins serves as the SVP Sales & Marketing of Brother USA.
Don Cummins SVP, Marketing
Don Cummins serves as the SVP, Marketing of Brother USA.
Patti Mamchur Vice President of Finance
Patti Mamchur serves as the Vice President of Finance of Brother USA.
Tony Serignese Vice President of Information Technology
Tony Serignese serves as the Vice President of Information Technology of Brother USA.
Bill Henderson Vice President of Marketing
Bill Henderson serves as the Vice President of Marketing of Brother USA.
Shannon Sullivan Vice President of Sales
Shannon Sullivan serves as the Vice President of Sales of Brother USA.
How much do people at Brother USA get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Brother USA is $112,054, or $53 per hour, while the estimated median salary is $111,639, or $53 per hour.
At Brother USA, the highest paid job is a General Counsel at $218,033 annually and the lowest is a CS Rep at $44,956 annually. Average Brother USA salaries by department include: Marketing at $101,152, Product at $145,951, Legal at $218,033, and HR at $112,763. Half of Brother USA salaries are above $111,639.
15 employees at Brother USA rank their Compensation in the Top 50% of similar sized companies in the US (based on 48 ratings) while 14 employees at Brother USA rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 14 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
17th Percentile $87k | $87k | 17th Percentile |
33rd Percentile $111k | $111k | 33rd Percentile |
50th Percentile $160k | $160k | 50th Percentile |
67th Percentile $206k | $206k | 67th Percentile |
83rd Percentile $260k | $260k | 83rd Percentile |
100th Percentile $264k | $264k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Brother USA across various culture dimensions.
Brother USA PTO policy is a critical component of the benefits package offered to employees.

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Who is the CEO of Brother USA?
Brother USA CEO is Don Cummins, their score by employees is 61
What is Brother USA eNPS?
The eNPS for Brother USA is -18
What is the salary for Senior Product Manager in Brother USA?
Senior Product Manager average salary in the US is 145k
What are the salaries in the Finance in Brother USA?
The average salaries for Finance in Brother USA is 79k
Who are Brother USA competitors?
Brother USA main competitors are Sharp Electronics, HP Inc., Epson