Out of 93 Built In employee reviews, 87% were positive. The remaining 13% were constructive reviews with the goal of helping Built In improve their work culture. The Product team, with 100% positive reviews, reports the best experience at Built In compared to all other departments at the company.
Supportive, clear, accessible and humble.
What I like best about the leadership team at Built In is their clarity and accessibility. They’re not hiding behind layers of process — they’re present, transparent, and willing to take hard feedback. The execs don’t just talk about values; they make decisions that refle
Review from Product Dept
I know them to be smart, creative people who balance caring about the business and its employees in a thoughtful way. When difficult decisions need to be made, they carry them out in a humane way instead of being needlessly callous & insensitive. Employees are always treated with respect & dignity.
I know them to be very thoughtful people who do a good job caring about both the company and the employees.
Leadership is highly responsive and adapts quickly to changing market conditions. In today's hiring landscape, that pace can feel fast, but it’s ultimately appropriate and ensures we stay aligned with opportunities as they arise.
Executive hiring, fixing toxic / passive-aggressive culture
Executive hiring, fixing toxic / passive-aggressive culture
Listening, transparency, promoting a collaborative work environment
Stop thinking anout themselves and acting in their own interest
its not that good there is always lots of arguing
Consistent cost of living raises and stock options
The company ensures my hard work is recognized with competitive pay.
The Wellness stipend + health/dental/vision
Good healthcare, dental/vision benefits + wellness stipend
The equity is the best part of the package.
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Get to work on the latest technology with smart people
Our team at Built In is both hardworking and collaborative. What we’re building is unique, and it’s only possible because of the teamwork we bring every day.
I love how smart and hardworking everyone is
People are very hardworking and scrappy. Not many big egos.
People genuinely care about each other and work together really well.
Review from Product Dept
Continue to collaborate and reduce ineffective meetings
Focus on working together and not against each other
The company fosters a truly positive, supportive, and engaging environment. Leadership encourages collaboration, teammates uplift one another, and there’s a strong sense of community that makes coming to work energizing and rewarding.
I like the level of trust and autonomy there is
I love the level of trust and autonomy I have.
The most positive thing about the culture is how genuine and supportive it feels. People take their work seriously but never lose sight of balance and respect. Collaboration comes naturally, and there is a real sense that everyone is working toward the same goal. The environment encourages openness.
The culture strikes a rare and genuinely healthy balance between ambition and sustainability. People are driven, collaborative, and take pride in producing excellent work, yet there is a deep respect for boundaries and personal well-being. Leadership encourages balance, celebrates progress, and fost
More transparency into hires and departures, spend more time on executive hiring and coach or remove toxic leaders
Nobody asked me to do free work (i.e. a "project"). They were very respectful of my time and were good enough interviewers to simply ask the right questions.
The pace of the interview process was fast and also balanced that with a case study so they could see how we would actually work together.
We had to bring real ideas to the table and discussed them in depth.
Review from Product Dept
Great recruiting team and recruiting follow up
Transparency and honest feedback at each step
Set better expectations upfront with candidates
Strong worklife balance and supportive manager.
I like working on interesting things with smart people.
I like have a job during a tough job market in tech.
Delighting customers and creating great content
Producing high-quality work that delights clients and makes a positive impact on their businesses and ours.
Mountains of technical debt with no plans to tackle issues
the main problem is the wage. its not enough, the second problem is that there is no friendship between the coworkers
What I like best about Built In is the combination of clarity and trust. The company sets ambitious goals but gives people the freedom to figure out how to reach them. Communication is open, priorities are clear, and leadership treats employees like true partners in the work.
Review from Product Dept
What I like best about Built In is the mix of purpose and people. Everyone is focused on building something meaningful, but they also care about how we get there. It is a culture that values curiosity, collaboration, and accountability. You can do challenging work here without dealing with politics
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