CAI Employee Reviews
Out of 1010 CAI employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping CAI improve their work culture. The HR team, with 100% positive reviews, reports the best experience at CAI compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 18% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
Very driven leadership team and a credit to the company
Review from IT Dept
They are very nice people.
when they stay out of the way and let me deliver for the client
Direct communication and deliverable expectations.
Approachability, people first attitude, and willing to solve problems
What does the leadership team need to get better at?
Communication, vision, strategy, hiring good people - pretty much everything a leader should do.
Clarity re corporate goals, communicate goals and progress frequently to all employees, be disciplined in defining the plan and sticking with it. If it’s changing, communicate the change as proactively as possible
Review from Finance Dept
Communication and overcoming implicit bias
They need to trust the management they hire and not worry about the least productive members of the team.
Organization, forethought, collaboration, respecting others
Review from Engineering Dept
What is the best part about your compensation package?
Fair wages in the industry
Review from IT Dept
Good health insurance and 6% 401K match.
The Health & Wellness healthcare discount incentives.
Review from IT Dept
You can earn bonuses. Raises are earned, not given.
Review from Finance Dept
I am satisfied with the salary that I am given per this job and find it to worthwhile as this job also allows for extra compensation along the way.
Why do you feel undervalued and what would make you feel better about your compensation?
I didn't know there would be a question for benefits before I answered about pay. I'm satisfied with my pay but not so much with the benefits. I ended up paying 2500 out of pocket this year due to a surgery. It would be nice if my bonus is added to my pay and the deductibles are not yearly.
Review from Finance Dept
We wish we are provided some stock options as well as a dollar to dollar match for our 401k reserve.
Review from IT Dept
I don't feel undervalued. I am paid fairly for my role.
Review from Marketing Dept
CAI is not proactive or discussion oriented when it comes to compensation. Also Raises are tiny or non-existent when compared to recent COL changes
As a contractor on a client project, I am precluded from making my own, unmatched contributions to the company's 401k plan. Given the lack of alternative options, this essentially says 'we don't care that competitor firms offer this option, it is not worth it to us to give your role this option'
Review from IT Dept
What are some of the best things about your team?
We learn from each other.
Review from IT Dept
We are very supportive of each other.
Review from Customer Support Dept
They show up ready to work.
best team work environment loved it
Collaboration on anything; willingness to help solve problems even when not stake in it
What do your coworkers need to improve and how could you work together better?
Be more professional. Also, they need to learn and do their jobs better.
Hire anyone qualified to troubleshoot computer issues.
What is most positive about the culture and environment at your company?
Able to collaborate with team mates.
Review from IT Dept
We have a very strong diversity, equity, and inclusion initiative. It's instilled in everyone's minds to be their authentic selves at work.
CAI is a community of resources that work together. A resource is never on their own to get through any challenge. We grow and learn together.
The company maintains a good, approachable and productive work environment while providing opportunities to learn and grow.
Review from Finance Dept
#1 focus is delivery of IT & IT services
What needs to change to make the company culture better?
Almost everything! Starting with making sure competent people are in leadership positions. There is way too much promotion of people who really are not competent to be leaders. Hold leadership accountable for following through on the tactical side of the strategy - give direction!!
Management needs to get better aligned with each other and roadmapping future efforts timely
Review from Engineering Dept
What did you like most about the interview process?
Everyone made me feel important.
It was very efficient with 2 interviews with the recruiter and 1 with the hiring manager. That same day of my interview I was offered the job.
The sharing of information about the position and the expectations. Some companies do not tell you up front their full expectations. CAI does and that help prospective candidates make the decision on if the opportunity will be the right fit for them.
Easy access to the recruiter who was available to answer all of my questions. I was treated with respect and the whole process was well spelled out transparently along with any expectations. My questions were answered quickly, openly and honestly with no hidden "gotchas".
Review from IT Dept
Relaxed but informative, very much an open conversation.
Review from Finance Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of CAI yet.
Be the first to contribute a review.
What makes you most happy at work?
I enjoy achieving our common goals and making our clients happy
Review from IT Dept
I'm happiest because of full time remote status.
Review from Customer Support Dept
All of my friendly coworkers.
I love the team atmosphere and the ability to work remotely.
Review from Customer Support Dept
My job and the field I work in. I'm looked to as a subject matter expert and I can consult departments and colleagues with my recommendations.
What's going wrong and how can it be improved?
Too much focus on money instead of relationships
It's not CAI's fault, I just don't like having to work.
Review from IT Dept
What do you like best about your company?
Fully remote work is the best part of this job.
Review from Customer Support Dept
Their services, especially the Autism2Work practice, provides meaningful jobs for those with autism spectrum disorder.
Openness to change and drive improvements
Review from Operations Dept
What would you most like to see improved at your company?
Improvements need to be made in salary, bonuses, 401K matching.
Review from Customer Support Dept
Compensation package outside of just monetary compensation
Review from Engineering Dept
401K match is the only gap I would like to see implemented
Review from Operations Dept