-74
eNPS Score
Q&A With Campaign Monitor Employees
Campaign Monitor employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Campaign Monitor
Transparency and protecting female employees
Dysfunctional at the c-suite level
Lots of smart and talented people to learn from
Although the company is always changing I have generally had a good experience working here.
That worked well, it was fast and easy.
Q&A With Campaign Monitor Employees
IDX: 0 TOT: 6
How helpful was your Customer Support team when you were first hired at Campaign Monitor?
The support team now has a full onboarding program and it's been very helpful for new team members.
What's the pay like for Customer Support roles at Campaign Monitor?
Top Employee Response
Depends on when you were hired. New folks are not paid at the same rate that the other team members started at. The team used to start everyone at $60k, but that is SO not the case any longer. It's average support pay now. Negotiate your contract right up front and do NOT expect them to honor anything they tell you about raises. Get it all in writing as they are very fickle about $$ now
What's the vibe like in the Customer Support dept at Campaign Monitor? How many hours are you working?
Super fun and still challenging, interesting work. 40 hours or a bit less each week
How's the leadership on the Customer Support team at Campaign Monitor?
Awesome. Easy to connect with and trustworthy. They are often put in tough spots by decisions made on high though.
What's the Customer Support team like at Campaign Monitor?
In one word? Amazing. Excellent, open, honest, transparent and fun communicators. They each and every one of them work hard all day long to help customers and each other. The team leads are fantastic and easy to connect with. Even if it's chaos in any other department, Support is holding their own and holding on to each other. Excellent sense of humor and masters of the right .gif at the right time, and all while handling the phones and masses of support tickets.
What's the pay like for employees at Campaign Monitor?
Campaign Monitor employees rates their pay and overall compensation a D or 56/100. 44% of employees believe they are paid fairly and 100% of employees get raises every year.
Curious about what work's like at Campaign Monitor?
Anonymously Ask Campaign Monitor Employees Any Question
Should I work at Campaign Monitor?
5% of Campaign Monitor employees would encourage their friends to become coworkers, whereas 16% are neutral and 79% would not recommend working at Campaign Monitor to their friends.
| 5% | Promoters |
|---|---|
| 16% | Passive |
| 79% | Detractors |
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Recently Asked Questions about working at Campaign Monitor
- How helpful was your Customer Support team when you were first hired at Campaign Monitor?
- What's the pay like for Customer Support roles at Campaign Monitor?
- What's the vibe like in the Customer Support dept at Campaign Monitor? How many hours are you working?
- How's the leadership on the Customer Support team at Campaign Monitor?
- What's the Customer Support team like at Campaign Monitor?
