Employees’ understanding of Capita's KPIs and OKRs is essential for its success. Out of 3 Capita employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Capita is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Capita employees shared they generally receive helpful feedback never. Feedback and positive reinforcement are both conducive to meeting goals.