Convergys KPIs and OKRs | Comparably
Convergys Claimed Company
relationship management solutions read more
EMPLOYEE
PARTICIPANTS
80
TOTAL
RATINGS
1513

Convergys KPIs and OKRs

At Convergys 75% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Convergys' KPIs and OKRs is essential for its success. Out of 16 Convergys employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 11 have said yes.

AnswerPercent
Yes69%
No31%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes75%
No25%
Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Convergys is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Convergys employees shared they generally receive helpful feedback every week or never, while 67% of Convergys employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.

AnswerPercent
Yes67%
No33%
Are you typically recognized for the impact and accomplishments you make for your current company?
AnswerPercent
Every week53%
Once a month16%
Once a quarter4%
Once a year11%
Never16%
How often do you get valuable feedback on how to improve at work?
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