


Diverse employees at Carfax have rated Environment, Office Culture, and CEO Rating as the highest categories they have scored
Women at Carfax have rated Environment, Executive Team, and CEO Rating as the highest categories they have scored
Carfax employees are 15% more likely to recommend Carfax as a great place to work
| 46% | Promoters |
|---|---|
| 23% | Passives |
| 31% | Detractors |
Working at Carfax is rated highly by 82 employees, across various culture dimensions. Carfax employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting Carfax’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in Washington, DC. See below in detail how working at Carfax was rated by employees.
Overall Company Culture at Carfax is rated B
Last updated 2 months ago
Carfax ranks in the Top 25% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Out of 69 Carfax employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Carfax improve their work culture.
| Positive Reviews | 59% |
|---|---|
| Constructive Feedback | 41% |
What do you like best about the leadership team?Sharing ideas, Having a great connectivity in. Sharing ideas also helps to improve communication skills with others
What did you like most about the interview process?Meeting actual potential team members
What makes you most happy at work?Working on products that help millions
Why do you feel undervalued and what would make you feel better about your compensation?Higher compensation to be more competitive with the market
What needs to change to make the company culture better?There multiple poniters to quote
What do your coworkers need to improve and how could you work together better?To focus on productivity and not emohasize on tenure
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Carfax was founded in 1984 and its current CEO is Dick Raines. Since its inception 42 years ago, Carfax has grown to 840 employees.
Building products that helps millions of people shop, buy, own and sell used cars with more confidence - that's the CARFAX mission! We understand that being a leader in the tech space requires building and keeping a talented team through unwavering dedication to employee satisfaction. We invest in cutting-edge tools and unique office comforts to ensure Team CARFAX enjoys the best that some of the leading Silicon Valley companies have to offer, yet in our own unique work environment.
| Headquarter | 5860 Trinity Parkway, Suite 600 Centreville, VA 20120 United States of America |
|---|---|
| Website | www.carfax.com/ |
| Founding Date | 1984 |
| Tel | 703-934-2664 |
| Company Status | Private |
| Jobs | jobs.jobvite.com/careers/carfax/p/main?__jvst=CARFAX%20Career%20Site |
| Social Sites |
Carfax competitors include CarGurus, TrueCar, AutoTrader, and CARS.COM. Carfax ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Carfax compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.







Carfax has 840 employees. 82 employees at Carfax have reviewed Carfax across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.
Overall, the 82 Carfax employees give their leadership a grade of B, or Top 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Carfax are not very pleased with their total compensation at Carfax, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Carfax are generally satisfied with their team. 82 Participants grade the quality of their coworkers a B-. The majority believe the meetings at Carfax are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Carfax believe the environment at Carfax is positive. Most Participants believe the pace of work at Carfax is comfortably fast. About 86% of the employees at Carfax work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Carfax are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Carfax is that the company was prepared on their first day. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Carfax's KPIs and OKRs is essential for its success. Out of 2 Carfax employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Dick’s approval rate is in the Top 20% of all CEOs of similar-sized companies on Comparably, and in the Top 25% compared to the CEOs of all other companies in Washington, DC. Carfax’s CEO is highly regarded especially by employees with 6 to 10 Years experience, employees in the IT department, and employees with 3 to 6 Years experience. However, employees with Entry Level experience, Asian or Pacific Islander employees, and Female employees have a less favorable view of the CEO and believe there is room for improvement. Compared to Carfax’s competitors, Dick Raines ranks right above CARS.COM CEO Alex Vetter. Under Raines’s leadership, Carfax employee respondents are most happy about their Environment and the company’s Executive Team. Professional Development and Gender are two areas, according to respondents, where Carfax could stand to see real improvement.
The Carfax Executive Team is rated a “B” and led by CEO Dick Raines, VP Finance Lan Luu, and VP, Marketing Scott Fredericks
Dick Raines CEO / President
Dick Raines serves as the CEO / President of Carfax.
Lan Luu VP Finance
Lan Luu serves as the VP Finance of Carfax.
Scott Fredericks VP, Marketing
Scott Fredericks serves as the VP, Marketing of Carfax.
Joe Koenig VP, Business Development
Joe Koenig serves as the VP, Business Development of CARFAX. Joe started at CARFAX in January of 2006. Joe currently... read more
Phil Matthews Chief Information Officer
Phil Matthews serves as the Chief Information Officer of CARFAX. Phil started at CARFAX in June of 2008. Phil currently... read more
Bill Eager Vice President of Dealer Business
Bill Eager serves as the Vice President of Dealer Business of CARFAX. Bill started at CARFAX in April of 2004. Bill... read more
Julie Ortmeier Vice President, General Counsel & Secretary
Julie Ortmeier serves as the Vice President, General Counsel & Secretary of CARFAX. Julie started at CARFAX in August of... read more
Don Elliott National Director - Data Acquisition
Don Elliott serves as the National Director - Data Acquisition of CARFAX. Don started at CARFAX in January of 2016. Don... read more
Elliott Glover Hybrid UCL Sales Executive
Elliott Glover serves as the Hybrid UCL Sales Executive of Carfax.
How much do people at Carfax get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Carfax is $93,687, or $45 per hour, while the estimated median salary is $86,235, or $41 per hour.
At Carfax, the highest paid job is an IT Manager at $259,410 annually and the lowest is an Admin Assistant at $47,189 annually. Average Carfax salaries by department include: Admin at $55,238, Product at $170,470, Operations at $125,135, and Customer Support at $64,645. Half of Carfax salaries are above $86,235.
36 employees at Carfax rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 108 ratings) while 34 employees at Carfax rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 35 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $56k | $56k | 1st Percentile |
17th Percentile $72k | $72k | 17th Percentile |
33rd Percentile $86k | $86k | 33rd Percentile |
50th Percentile $136k | $136k | 50th Percentile |
67th Percentile $196k | $196k | 67th Percentile |
83rd Percentile $259k | $259k | 83rd Percentile |
100th Percentile $263k | $263k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Carfax score the company 57/100 across various culture categories, placing Carfax in the Bottom 20% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Carfax across various culture dimensions.
Carfax PTO policy is a critical component of the benefits package offered to employees.

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In 2019, Carfax applied for 25 H1B visas. Of the work permits applied for, 96% were approved.
Carfax has a total of 840 employees
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

What is Carfax address?
Carfax location is at 5860 Trinity Parkway, Suite 600
Who is the CEO of Carfax?
Carfax CEO is Dick Raines, their score by employees is 74
What is Carfax eNPS?
The eNPS for Carfax is 15
What is the salary for UI/UX Designer in Carfax?
UI/UX Designer average salary in the US is 106k
What are the salaries in the Business Development in Carfax?
The average salaries for Business Development in Carfax is 95k