CarGurus Employee Reviews
Out of 1946 CarGurus employee reviews, 97% were positive. The remaining 3% were constructive reviews with the goal of helping CarGurus improve their work culture. The Operations team, with 100% positive reviews, reports the best experience at CarGurus compared to all other departments at the company. The Admin team offered the most constructive feedback, with 20% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
CarGurus culture is like a family with everyone with full transparency from the leadership team.
Review from Finance Dept
Review from Sales Dept
What do you like best about the leadership team?
They aren't holed away. They're accessible, will go out of their way to say hello, and just feel like real, genuine people
Review from HR Dept
The leadership team is personable, down to earth and extremely approachable.
Review from Finance Dept
Owning up to their decisions regardless of outcome. Transparent about the risk and concerns.
Review from Design Dept
The leadership team leads with an employee first mindset and I truly believe they appreciate the efforts of each employee.
Review from Finance Dept
Everyone is very personable and kind while also being goal oriented.
Review from Sales Dept
What does the leadership team need to get better at?
They should be more proactive in putting their goals into place. There is a lot of discussion surrounding current employee attrition issues but there has not been any action taken. We are asked to do lots of data gathering as employees through surveys etc, and as an IC there has been no result.
Review from Admin Dept
What is the best part about your compensation package?
RSU, Bonus, fair wage on top of all the benefits I have
Review from HR Dept
In addition to great benefits, the free snacks and coffee stations in the office is amazing!
Review from Finance Dept
Total compensation is competitive on industry standard.
Review from Design Dept
I have three: Free lunch, commuter benefit, and flexible in office time.
Review from Finance Dept
The salary growth in the sales department motivates you to "climb the ladder"
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Higher comp, more. wfh days
Review from Sales Dept
Base salary isnt as high as you see with some other tech companies
Review from Marketing Dept
higher salary base for compensation
Review from Sales Dept
I have been here on the National Team since a October 7th and I still don’t have a comp Plan of any kind I can reference and my manager is working very hard to resolve - but I want to have a strong s
Review from Sales Dept
Below industry standards for sales managers salary & OTE
Review from Sales Dept
What are some of the best things about your team?
Everyone feels like a person. We ask eachother about our lives and do great work because of it
Review from HR Dept
We work well to solve a problem together.
Review from Finance Dept
Invested in the quality of the product.
Review from Design Dept
We have a very collaborative spirit; everyone is always willing to jump in and help, regardless of who owns the project.
Review from Finance Dept
Everyone is very easy to talk to and extremely helpful
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Because I onboarded by myself, I feel like the groups have already set in stone. They are very friendly, but I don't feel comfortable just starting a conversation with them.
Review from Customer Success Dept
There's a certain intellectual base that I struggle to find in my coworkers, which frequently makes me wonder about if we're thinking deeply enough about the problems we're trying to tackle.
Review from Finance Dept
Hire more people that actually care about our customers and this industry.
Review from Sales Dept
We have no team culture. Not sure how we can improve upon this but I can go days without talking with my team.
Review from Finance Dept
More collaborative spirit would be nice
Review from Marketing Dept
What is most positive about the culture and environment at your company?
It's collaborative; people want to help
Review from HR Dept
Everyone is friendly and approachable.
Review from Finance Dept
Keep innovating for the benefit of the product and users and not for the sake of innovation.
Review from Design Dept
The physical and digital environment is designed to foster collaboration. It's easy to connect with colleagues across different teams and departments, which leads to better problem-solving and a stronger sense of community.
Review from Finance Dept
all the benefits make you feel seen by such a large company
Review from Sales Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of CarGurus yet.
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What did you like most about the interview process?
That I got to meet so many people across all different teams and perspectives and everyone was very receptive and honest
Review from Engineering Dept
I felt like I really got to know the people I'd be working with and the work I'd be doing
Review from HR Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of CarGurus yet.
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What makes you most happy at work?
getting recognized and told I'm doing well for what I do
Review from HR Dept
Being able to socialize and collaborate with co-workers.
Review from Finance Dept
Making a product that people find useful.
Review from Design Dept
Working with my team, making a real impact, solving problems, and building strong relationships.
Review from Finance Dept
Making deals and collaborating with others
Review from Sales Dept
What's going wrong and how can it be improved?
Higher pay and more impressive coworkers
Review from Finance Dept
Going to work is still work LOL
Review from Engineering Dept
Understaffed team, role different than originally promised
Review from HR Dept
I've experienced a lot of inefficiency/anxious activity which trickles down to teams from leadership taking on projects that don't either align or make sense with our current strategy. It feels to me as though some of our leaders are afraid to say no or push back and the end result is burnout.
Review from HR Dept
Working in the same position after a while gets boring. Promote from within to retain talent, and allow for additional opportunities. I.E someone from product to work a role that interest them in talent, etc.
Review from Finance Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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