CarGurus Competitors | Comparably
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CarGurus Claimed Company
We're re-engineering car shopping. Join us for the ride. Headquartered in Boston, Massachusetts, CarGurus is the all-in-one platform that’s moving the entire car shopping journey online and guiding customers through each step. This includes everything from selling an old car to financing, purchasing, and delivering a new one. Today, tens of millions of consumers visit CarGurus.com each month, and more than 30,000 dealerships use our products. We have a people-first culture that fosters kindness, collaboration, and innovation, while empowering our Gurus with tools and resources to fuel their career growth.?Our goal is to give all people—consumers, dealers, and our employees—the power to reach their destination.  read more
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EMPLOYEE
PARTICIPANTS
400
TOTAL
RATINGS
11564

CarGurus Competitors

CarGurus competitors include TrueCar, AutoTrader, CARS.COM, Carvana and Kelley Blue Book. CarGurus ranks 1st in CEO Score on Comparably vs its competitors. See below how CarGurus compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
1st
Product Quality
4th
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th

See CarGurus Culture vs Competitors:

CarGurus Competitors
RankCompanyScore
1CarGurus88
2TrueCar76
3AutoTrader74
4CARS.COM69
5Carvana66
6Kelley Blue Book56

CarGurus Competitors at a Glance

Product Quality Score Comparison

CarGurus Ranks 4th in Product Quality Score

19 Customers rate CarGurus' Product Quality Score a 2.9/5, which ranks it 4th against its competitors, below Kelley Blue Book.

  1. 1st
    CARS.COM
    4.1 / 5
  2. 2nd
    TrueCar
    3.5 / 5
  3. 3rd
    Kelley Blue Book
    3.1 / 5
  4. 4th
    CarGurus
    2.9 / 5
  5. 5th
    AutoTrader
    2.7 / 5
  6. 6th
    Carvana
    2.3 / 5
Product Quality Score Comparison
RankCompany Score
1CARS.COM82
2TrueCar71
3Kelley Blue Book63
4CarGurus58
5AutoTrader54
6Carvana46
NPS Comparison

CarGurus Ranks 4th in Net Promoter Score

24 Customers rate CarGurus' Net Promoter Score a -16, which ranks it 4th against its competitors, below TrueCar. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend CarGurus to a friend?”.

  1. 1st
    Kelley Blue Book
    42
  2. 2nd
    CARS.COM
    40
  3. 3rd
    TrueCar
    -13
  4. 4th
    CarGurus
    -16
  5. 5th
    AutoTrader
    -23
  6. 6th
    Carvana
    -26
NPS Comparison
RankCompany Score
1Kelley Blue Book42
2CARS.COM40
3TrueCar-13
4CarGurus-16
5AutoTrader-23
6Carvana-26
Pricing Score Comparison

CarGurus Ranks 4th in Pricing Score

18 Customers rate CarGurus' Pricing Score a 2.8/5, which ranks it 4th against its competitors, below Kelley Blue Book.

  1. 1st
    CARS.COM
    3.8 / 5
  2. 2nd
    TrueCar
    3.4 / 5
  3. 3rd
    Kelley Blue Book
    3.1 / 5
  4. 4th
    CarGurus
    2.8 / 5
  5. 5th
    AutoTrader
    2.7 / 5
  6. 6th
    Carvana
    2.5 / 5
Pricing Score Comparison
RankCompany Score
1CARS.COM77
2TrueCar68
3Kelley Blue Book63
4CarGurus57
5AutoTrader55
6Carvana50
Customer Service Comparison

CarGurus Ranks 4th in Customer Service

17 Customers rate CarGurus' Customer Service a 3/5, which ranks it 4th against its competitors, below TrueCar.

  1. 1st
    CARS.COM
    3.9 / 5
  2. 2nd
    Kelley Blue Book
    3.6 / 5
  3. 3rd
    TrueCar
    3.5 / 5
  4. 4th
    CarGurus
    3 / 5
  5. 5th
    AutoTrader
    2.8 / 5
  6. 6th
    Carvana
    2.4 / 5
Customer Service Comparison
RankCompany Score
1CARS.COM79
2Kelley Blue Book72
3TrueCar71
4CarGurus61
5AutoTrader57
6Carvana48
Overall Culture Score Comparison

CarGurus Ranks 1st in Overall Culture Score

400 Employees rate CarGurus' Overall Culture a 88/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    CarGurus
    88 / 100
  2. 2nd
    TrueCar
    76 / 100
  3. 3rd
    AutoTrader
    74 / 100
  4. 4th
    CARS.COM
    69 / 100
  5. 5th
    Carvana
    66 / 100
  6. 6th
    Kelley Blue Book
    56 / 100
Overall Culture Score Comparison
RankCompany Score
1CarGurus88
2TrueCar76
3AutoTrader74
4CARS.COM69
5Carvana66
6Kelley Blue Book56
eNPS Comparison

CarGurus Ranks 1st in Employee Net Promoter Score

400 Employees rate CarGurus' Employee Net Promoter Score a 71, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at CarGurus to a friend?”.

  1. 1st
    CarGurus
    71
  2. 2nd
    TrueCar
    20
  3. 3rd
    AutoTrader
    19
  4. 4th
    CARS.COM
    4
  5. 5th
    Carvana
    -7
  6. 6th
    Kelley Blue Book
    -33
eNPS Comparison
RankCompany eNPS
1CarGurus71
2TrueCar20
3AutoTrader19
4CARS.COM4
5Carvana-7
6Kelley Blue Book-33
Gender Score Comparison

CarGurus Ranks 1st in Gender Score

170 Employees rate CarGurus' Gender Score a 88/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at CarGurus.

  1. 1st
    CarGurus
    88 / 100
  2. 2nd
    TrueCar
    83 / 100
  3. 3rd
    Carvana
    76 / 100
  4. 4th
    AutoTrader
    73 / 100
  5. 5th
    CARS.COM
    72 / 100
Gender Score Comparison
RankCompany Score
1CarGurus88
2TrueCar83
3Carvana76
4AutoTrader73
5CARS.COM72
Diversity Score Comparison

CarGurus Ranks 1st in Diversity Score

105 Employees rate CarGurus' Diversity Score a 88/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at CarGurus.

  1. 1st
    CarGurus
    88 / 100
  2. 2nd
    Kelley Blue Book
    79 / 100
  3. 3rd
    TrueCar
    70 / 100
  4. 4th
    Carvana
    65 / 100
  5. 5th
    CARS.COM
    64 / 100
  6. 6th
    AutoTrader
    64 / 100
Diversity Score Comparison
RankCompany Score
1CarGurus88
2Kelley Blue Book79
3TrueCar70
4Carvana65
5CARS.COM64
6AutoTrader64
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