61
out of 100
Caribou Coffee Company is a specialty coffee and espresso retailer. read more
Caribou Coffee Competitors
Caribou Coffee competitors include Farmer Brothers, McDonald's, Dunkin', Pressed Juicery and Einstein Bros. Bagels. Caribou Coffee ranks 1st in Product Quality Score on Comparably vs its competitors. See below how Caribou Coffee compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
4th
Gender Rank
2nd
Diversity Rank
N/A
Product Quality
1st
NPS Rank
1st
Pricing Rank
2nd
Customer Service
1st
See Caribou Coffee Culture vs Competitors:
CEO Ratings Comparison
Caribou Coffee's CEO Score Ranks 2nd
95 Employees at Caribou Coffee rate Sarah Spiegel a 54 out of 100, which ranks them 2nd below McDonald's' CEO,Chris Kempczinski. Last rating was months ago.
- 1st
Chris KempczinskiMcDonald's5716 Employees at McDonald's rate Chris Kempczinski a 61 out of 100, which ranks them 1st out of Caribou Coffee's competitors. Last rating was a day ago.
- 3rd
David HoffmanDunkin'49out of 1002439 Employees at Dunkin' rate David Hoffman a 49 out of 100, which ranks them 3rd out of Caribou Coffee's competitors. Last rating was a month ago.
- 4th
Michael KeownFarmer Brothers49out of 1007 Employees at Farmer Brothers rate Michael Keown a 49 out of 100, which ranks them 4th out of Caribou Coffee's competitors. Last rating was months ago.
- 5th
Paul MurphyEinstein Bros. Bagels46out of 100124 Employees at Einstein Bros. Bagels rate Paul Murphy a 46 out of 100, which ranks them 5th out of Caribou Coffee's competitors. Last rating was 5 days ago.
- 6th
Hayden SlaterPressed Juicery38out of 10071 Employees at Pressed Juicery rate Hayden Slater a 38 out of 100, which ranks them 6th out of Caribou Coffee's competitors. Last rating was months ago.
Product Quality Score Comparison
Caribou Coffee Ranks 1st in Product Quality Score
34 Customers rate Caribou Coffee's Product Quality Score a 4.2/5, which ranks it 1st against its competitors.
NPS Comparison
Caribou Coffee Ranks 1st in Net Promoter Score
41 Customers rate Caribou Coffee's Net Promoter Score a 36, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Caribou Coffee to a friend?”.
Pricing Score Comparison
Caribou Coffee Ranks 2nd in Pricing Score
30 Customers rate Caribou Coffee's Pricing Score a 3.6/5, which ranks it 2nd against its competitors, below McDonald's.
Customer Service Comparison
Caribou Coffee Ranks 1st in Customer Service
28 Customers rate Caribou Coffee's Customer Service a 3.9/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
Caribou Coffee Ranks 3rd in Overall Culture Score
118 Employees rate Caribou Coffee's Overall Culture a 53/100, which ranks it 3rd against its competitors, below McDonald's. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Caribou Coffee Ranks 4th in Employee Net Promoter Score
102 Employees rate Caribou Coffee's Employee Net Promoter Score a -55, which ranks it 4th against its competitors, below Dunkin'. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Caribou Coffee to a friend?”.
Gender Score Comparison
Caribou Coffee Ranks 2nd in Gender Score
9 Employees rate Caribou Coffee's Gender Score a 62/100, which ranks it 2nd against its competitors, below McDonald's. The Gender Score tracks how positively women rate their experience at Caribou Coffee.
Diversity Score Comparison
Not Enough Ratings To Rank Caribou Coffee
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