Caribou Coffee Competitors | Comparably
Caribou Coffee Company is a specialty coffee and espresso retailer. read more
EMPLOYEE
PARTICIPANTS
117
TOTAL
RATINGS
977

Caribou Coffee Competitors

Caribou Coffee competitors include Farmer Brothers, McDonald's, Dunkin', Pressed Juicery and Einstein Bros. Bagels. Caribou Coffee ranks 1st in Product Quality Score on Comparably vs its competitors. See below how Caribou Coffee compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
4th
Gender Rank
3rd
Diversity Rank
N/A
Product Quality
1st
NPS Rank
1st
Pricing Rank
2nd
Customer Service
1st
CEO Ratings Comparison

Caribou Coffee's CEO Score Ranks 2nd

94 Employees at Caribou Coffee rate Sarah Spiegel a 54 out of 100, which ranks them 2nd below McDonald's' CEO,Chris Kempczinski. Last rating was months ago.

  1. 1st
    Chris Kempczinski McDonald's' CEO
    Chris Kempczinski
    McDonald's
    61
    out of 100

    5703 Employees at McDonald's rate Chris Kempczinski a 61 out of 100, which ranks them 1st out of Caribou Coffee's competitors. Last rating was 3 days ago.

  2. 2nd
    Sarah Spiegel Caribou Coffee's CEO
    Sarah Spiegel
    Caribou Coffee
    54
    out of 100
  3. 3rd
    David Hoffman Dunkin' CEO
    David Hoffman
    Dunkin'
    49
    out of 100

    2418 Employees at Dunkin' rate David Hoffman a 49 out of 100, which ranks them 3rd out of Caribou Coffee's competitors. Last rating was 4 days ago.

  4. 4th
    Michael Keown Farmer Brothers' CEO
    Michael Keown
    Farmer Brothers
    49
    out of 100

    7 Employees at Farmer Brothers rate Michael Keown a 49 out of 100, which ranks them 4th out of Caribou Coffee's competitors. Last rating was months ago.

  5. 5th
    Paul Murphy Einstein Bros. Bagels' CEO
    Paul Murphy
    Einstein Bros. Bagels
    45
    out of 100

    119 Employees at Einstein Bros. Bagels rate Paul Murphy a 45 out of 100, which ranks them 5th out of Caribou Coffee's competitors. Last rating was a month ago.

  6. 6th
    Hayden Slater Pressed Juicery's CEO
    Hayden Slater
    Pressed Juicery
    38
    out of 100

    70 Employees at Pressed Juicery rate Hayden Slater a 38 out of 100, which ranks them 6th out of Caribou Coffee's competitors. Last rating was a month ago.

CEO Ratings Comparison
RankCEOCompany Score
1Chris KempczinskiMcDonald's61
2Sarah SpiegelCaribou Coffee54
3David HoffmanDunkin'49
4Michael KeownFarmer Brothers49
5Paul MurphyEinstein Bros. Bagels45
6Hayden SlaterPressed Juicery38
Product Quality Score Comparison

Caribou Coffee Ranks 1st in Product Quality Score

33 Customers rate Caribou Coffee's Product Quality Score a 4.1/5, which ranks it 1st against its competitors.

  1. 1st
    Caribou Coffee
    4.1 / 5
  2. 2nd
    McDonald's
    3.7 / 5
  3. 3rd
    Pressed Juicery
    3.6 / 5
  4. 4th
    Dunkin'
    3.6 / 5
  5. 5th
    Einstein Bros. Bagels
    2.9 / 5
  6. 6th
    Farmer Brothers
    2.5 / 5
Product Quality Score Comparison
RankCompany Score
1Caribou Coffee83
2McDonald's75
3Pressed Juicery73
4Dunkin'72
5Einstein Bros. Bagels58
6Farmer Brothers51
NPS Comparison

Caribou Coffee Ranks 1st in Net Promoter Score

40 Customers rate Caribou Coffee's Net Promoter Score a 35, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Caribou Coffee to a friend?”.

  1. 1st
    Caribou Coffee
    35
  2. 2nd
    McDonald's
    19
  3. 3rd
    Dunkin'
    12
  4. 4th
    Pressed Juicery
    12
  5. 5th
    Einstein Bros. Bagels
    -21
  6. 6th
    Farmer Brothers
    -44
NPS Comparison
RankCompany Score
1Caribou Coffee35
2McDonald's19
3Dunkin'12
4Pressed Juicery12
5Einstein Bros. Bagels-21
6Farmer Brothers-44
Pricing Score Comparison

Caribou Coffee Ranks 2nd in Pricing Score

29 Customers rate Caribou Coffee's Pricing Score a 3.5/5, which ranks it 2nd against its competitors, below McDonald's.

  1. 1st
    McDonald's
    3.6 / 5
  2. 2nd
    Caribou Coffee
    3.5 / 5
  3. 3rd
    Pressed Juicery
    3.5 / 5
  4. 4th
    Dunkin'
    3.4 / 5
  5. 5th
    Einstein Bros. Bagels
    2.7 / 5
  6. 6th
    Farmer Brothers
    2.1 / 5
Pricing Score Comparison
RankCompany Score
1McDonald's72
2Caribou Coffee71
3Pressed Juicery70
4Dunkin'69
5Einstein Bros. Bagels55
6Farmer Brothers43
Customer Service Comparison

Caribou Coffee Ranks 1st in Customer Service

27 Customers rate Caribou Coffee's Customer Service a 3.9/5, which ranks it 1st against its competitors.

  1. 1st
    Caribou Coffee
    3.9 / 5
  2. 2nd
    Pressed Juicery
    3.8 / 5
  3. 3rd
    McDonald's
    3.6 / 5
  4. 4th
    Dunkin'
    3.4 / 5
  5. 5th
    Einstein Bros. Bagels
    2.6 / 5
  6. 6th
    Farmer Brothers
    2.3 / 5
Customer Service Comparison
RankCompany Score
1Caribou Coffee78
2Pressed Juicery77
3McDonald's72
4Dunkin'68
5Einstein Bros. Bagels53
6Farmer Brothers47
Overall Culture Score Comparison

Caribou Coffee Ranks 3rd in Overall Culture Score

117 Employees rate Caribou Coffee's Overall Culture a 54/100, which ranks it 3rd against its competitors, below McDonald's. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Farmer Brothers
    65 / 100
  2. 2nd
    McDonald's
    62 / 100
  3. 3rd
    Caribou Coffee
    54 / 100
  4. 4th
    Dunkin'
    51 / 100
  5. 5th
    Einstein Bros. Bagels
    49 / 100
  6. 6th
    Pressed Juicery
    46 / 100
Overall Culture Score Comparison
RankCompany Score
1Farmer Brothers65
2McDonald's62
3Caribou Coffee54
4Dunkin'51
5Einstein Bros. Bagels49
6Pressed Juicery46
eNPS Comparison

Caribou Coffee Ranks 4th in Employee Net Promoter Score

101 Employees rate Caribou Coffee's Employee Net Promoter Score a -53, which ranks it 4th against its competitors, below Dunkin'. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Caribou Coffee to a friend?”.

  1. 1st
    McDonald's
    -25
  2. 2nd
    Farmer Brothers
    -28
  3. 3rd
    Dunkin'
    -52
  4. 4th
    Caribou Coffee
    -53
  5. 5th
    Einstein Bros. Bagels
    -63
  6. 6th
    Pressed Juicery
    -73
eNPS Comparison
RankCompany eNPS
1McDonald's-25
2Farmer Brothers-28
3Dunkin'-52
4Caribou Coffee-53
5Einstein Bros. Bagels-63
6Pressed Juicery-73
Gender Score Comparison

Caribou Coffee Ranks 3rd in Gender Score

9 Employees rate Caribou Coffee's Gender Score a 62/100, which ranks it 3rd against its competitors, below Einstein Bros. Bagels. The Gender Score tracks how positively women rate their experience at Caribou Coffee.

  1. 1st
    McDonald's
    64 / 100
  2. 2nd
    Einstein Bros. Bagels
    62 / 100
  3. 3rd
    Caribou Coffee
    62 / 100
  4. 4th
    Dunkin'
    58 / 100
  5. 5th
    Pressed Juicery
    53 / 100
Gender Score Comparison
RankCompany Score
1McDonald's64
2Einstein Bros. Bagels62
3Caribou Coffee62
4Dunkin'58
5Pressed Juicery53
Diversity Score Comparison
Not Enough Ratings To Rank Caribou Coffee
Anonymously rate my experience at Caribou Coffee

Caribou Coffee's Company Page is Unclaimed

Claim Page

By Claiming, Free Access to Comparably Employer Tools

  • Recruit Great Talent
  • See How Your Company Culture Stacks Up
  • Access Comprehensive Salary Data
Learn More
×
Rate your company