Competitors:

McDonald's

Dunkin'

Pressed Juicery

Einstein Bros. Bagels

Caribou Coffee

Caribou Coffee Company is a specialty coffee and espresso retailer. read more

EMPLOYEE PARTICIPANTS: 117

TOTAL RATINGS: 977

CEO: Sarah Spiegel

Caribou Coffee Company Culture

Caribou Coffee Culture

This score is derived from employee ratings & reviews

2.4/5

Caribou Coffee's Overall Culture is rated D-

Top Rated Culture Dimensions

Environment

C+

Gender

D+

Executive Team

Perks & Benefits

Outlook

Caribou Coffee CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Sarah Spiegel

54 /100

Diversity at Caribou Coffee

N/A

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Women at Caribou Coffee

Bottom 25%Bottom 25% of Similar Size Companies on Comparably

D+

Women at Caribou Coffee have rated Environment, Team, and Work Culture as the highest categories they have scored

Caribou Coffee eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-53

Caribou Coffee employees are -53% more likely to recommend Caribou Coffee as a great place to work

16%	Promoters
15%	Passives
69%	Detractors

Working at Caribou Coffee

Working at Caribou Coffee is rated below average by 117 employees, across various culture dimensions. Caribou Coffee employees rate Environment highest among all categories, and think that Compensation and Happiness have the most room for improvement, putting Caribou Coffee’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Minneapolis. See below in detail how working at Caribou Coffee was rated by employees.

Overall Company Culture at Caribou Coffee

D-

Overall Company Culture at Caribou Coffee is rated D-

Last updated months ago

Bottom

10%

Caribou Coffee ranks in the Bottom 10% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 117 Employees

View Results

100

Summary	Department	Score
Sales 45	Sales	45

Caribou Coffee Employee Reviews

Out of 83 Caribou Coffee employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Caribou Coffee improve their work culture.

68%

32%

Positive Reviews	68%
Constructive Feedback	32%

Positive Reviews From Caribou Coffee Employees

What is most positive about the culture and environment at your company?
We make sure that the customers have great service and provide what we can. All together we have knowledge of our coffee and what we do as a team to make sure that the place is where it needs to be
Anonymous Review
What are some of the best things about your team?
They all have different personalities and they make great efforts to make themselves better
Anonymous Review
What do you like best about the leadership team?
I am a shift lead and I think together we make a good team
Anonymous Review

Constructive Feedback From Caribou Coffee Employees

Why do you feel undervalued and what would make you feel better about your compensation?
Um probably better managers and stuff
Anonymous Review
Why do you feel undervalued and what would make you feel better about your compensation?
I know i am undervalued. My boss talks poorly about me to other employees when i have worked overtime at the age of 17 and i go to highschool.
Anonymous Review
What does the leadership team need to get better at?
Everything in the sky everything
Anonymous Review

Caribou Coffee Company Information

Caribou Coffee Company Overview

Caribou Coffee Company is a specialty coffee and espresso retailer.

Caribou Coffee Mission, Vision & Values

Caribou Coffee Mission Statement

we're committed to sharing an Extraordinary Experience that Feeds the Soul.

Caribou Coffee Values

Innovation and technology
Connection
Fair
Accepting
Responsible
Listen
Develop
Recognize
Fun
Passionate
Authentic

Caribou Coffee Mission, Vision & Values

Headquarter	Minneapolis, MN United States of America
Website	www.cariboucoffee.com/
Founding Date	1992
Company Status	Private

Caribou Coffee Competitors

Caribou Coffee competitors include Farmer Brothers, McDonald's, Dunkin', and Pressed Juicery. Caribou Coffee ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Caribou Coffee compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Learn More About Caribou Coffee Competitors

Caribou Coffee Employees

117 employees at Caribou Coffee have reviewed Caribou Coffee across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 117 Caribou Coffee employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Caribou Coffee are mostly dissatisfied with their total compensation at Caribou Coffee, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Caribou Coffee are mostly dissatisfied with their team. 117 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Caribou Coffee are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Caribou Coffee believe the environment at Caribou Coffee is negative. Most Participants believe the pace of work at Caribou Coffee is extremely fast. About 94% of the employees at Caribou Coffee work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Caribou Coffee are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Caribou Coffee - Employee Onboarding

The prevailing opinion from employees about joining Caribou Coffee is that the company was prepared on their first day. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Caribou Coffee Employee Onboarding

Caribou Coffee KPIs and OKRs

Employees’ understanding of Caribou Coffee's KPIs and OKRs is essential for its success. Out of 2 Caribou Coffee employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

Answer	Percent
Yes	50%
No	50%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	0%
No	0%

Are the KPIs/OKRs for your department clear?

Caribou Coffee KPIs & OKRs

Caribou Coffee CEO & Leadership

Caribou Coffee CEO - Sarah Spiegel

54 /100

Sarah’s approval rate is lower compared to CEOs at similar sized companies, putting Sarah in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Minneapolis. Sarah Spiegel’s employees rank Caribou Coffee in the Top 50% for Environment, in the Bottom 20% for Executive Team, and in the Bottom 20% for Perks And Benefits. When compared to Caribou Coffee’s competitors, Sarah Spiegel ranks below McDonald's CEO Chris Kempczinski.

Caribou Coffee Leadership

The Caribou Coffee Executive Team is rated a “D” and led by CEO Sarah Spiegel, VP Marketing & Product Innovation Jenifer Hagness, and Director of Finance Lacey Robinson

Explore Caribou Coffee Leadership Team

Caribou Coffee Salaries

How much does Caribou Coffee pay?

How much do people at Caribou Coffee get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Caribou Coffee is $109,017, or $52 per hour, while the estimated median salary is $108,652, or $52 per hour.

At Caribou Coffee, the highest paid job is a General Counsel at $217,914 annually and the lowest is a CS Rep at $45,034 annually. Average Caribou Coffee salaries by department include: Design at $98,697, Marketing at $113,785, Customer Support at $61,453, and Sales at $154,912. Half of Caribou Coffee salaries are above $108,652.

50 employees at Caribou Coffee rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 148 ratings) while 50 employees at Caribou Coffee rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 50 ratings).

Last updated months ago.

Caribou Coffee Salary Range Histogram
Summary	Salary Range	Percentile
1st Percentile $66k	$66k	1st Percentile
17th Percentile $86k	$86k	17th Percentile
33rd Percentile $108k	$108k	33rd Percentile
50th Percentile $159k	$159k	50th Percentile
67th Percentile $204k	$204k	67th Percentile
83rd Percentile $259k	$259k	83rd Percentile
100th Percentile $263k	$263k	100th Percentile

$109,017^*

Average Compensation

$108,652^*

Median Compensation

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Caribou Coffee Salaries by Department

Explore Caribou Coffee Salaries

Diversity & Inclusion at Caribou Coffee

The Diversity score provides insights into how diverse employees feel and rate their work experience at Caribou Coffee across various culture dimensions.

Ranked Culture the Highest

Women 45/100

Department - Sales

Men N/A/100

Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100

Men N/A/100

Diverse Employees N/A/100

Explore Caribou Coffee Diversity & Inclusion

Caribou Coffee Perks & Benefits

Health & Wellness

Dental Insurance
Vision Insurance
Health Insurance

Paid Time Off

PTO / Vacation Policy
Paid Holidays

Financial Benefits

401K / Retirement Plan

Explore Caribou Coffee Perks and Benefits

Caribou Coffee PTO

Caribou Coffee PTO policy is a critical component of the benefits package offered to employees.

Answer	Percent
Flex Time	0%
Vacation Policy	0%
Office Meals	0%
401k Contribution	0%
Childcare	0%

Other than healthcare, which of the following benefits is most important to you?

Answer	Percent
Yes	0%
No	0%

Does your boss expect you to work when you're on vacation?

Answer	Percent
$2500+/mo	0%
$1500 - $2500/mo	0%
$1000 -$1500/mo	0%
$500 -$1000/mo	0%
Less than $500/mo	0%

What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Caribou Coffee PTO Policy

Caribou Coffee Careers

Caribou Coffee Jobs

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Let Caribou Coffee Know You Want To Work There

Overview of Candidates Interested in Caribou Coffee on Comparably

Candidates By Department

	Product	50%
	Operations	50%

Candidates By Location

	Minneapolis	100%

Frequently Asked Questions regarding Caribou Coffee

Who is the CEO of Caribou Coffee?

Caribou Coffee CEO is Sarah Spiegel, their score by employees is 54

What is Caribou Coffee eNPS?

The eNPS for Caribou Coffee is -53

What is the salary for Designer in Caribou Coffee?

Designer average salary in the US is 94k

What are the salaries in the Operations in Caribou Coffee?

The average salaries for Operations in Caribou Coffee is 110k

Who are Caribou Coffee competitors?

Caribou Coffee main competitors are Farmer Brothers, McDonald's, Dunkin', Pressed Juicery

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