Carl's Jr Employee Reviews
Out of 98 Carl's Jr employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Carl's Jr improve their work culture. The Operations team, with 94% positive reviews, reports the best experience at Carl's Jr compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 62% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
That we all work as a team and team work is important in every day life so my team rocks
They communicate with employees and are open to ideas and schedules.
Review from Operations Dept
They understand me and help to teach me.
Review from Sales Dept
Chaotic sometimes. Everything is a challenge
Review from Customer Support Dept
They were easy to get a long with.
Review from Operations Dept
What does the leadership team need to get better at?
Making people feel welcome and wanna stay here at carls jr
There to many chiefs and not enough indisns
Review from Customer Support Dept
Communication and listening to their employees
Review from Sales Dept
Taking into account the strengths and preferences of crew members, not just shift leaders. Happier employees = better service
Review from Customer Support Dept
Communication and holding workers accountable
Review from Customer Support Dept
What is the best part about your compensation package?
Dont have any compensation package at work
Review from Operations Dept
It provides a fair amount of coverage for a low wage job.
Review from Operations Dept
The dental package is good
Review from Sales Dept
It includes bonuses for meeting Controlables such as labor, food, supplies, paper.
Review from Operations Dept
Its comparable to what similar positions at different companies are paid
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Always working understaffed and i wouldve loved a raise (i do not work there anymore)
benefits pay time off etc.
Better pay would be great since we are being overworked they expect alot and never want to give back to us
Review from Sales Dept
I work too hard for too little pay. I'm an excellent worker who's under paid
Review from Sales Dept
More money and alot more hours
Review from Customer Support Dept
What are some of the best things about your team?
Couple cool guys, the ones that I could speak with.
dedicated hard working with minor setbacks
The team is a team we all work as one we do things like a family that how it should be team work makes a dream work
We all work hard together every shift.
Review from Operations Dept
Everyone gets a long and works very well together as a team
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Teamwork and on time and easy to work
Stop putting people in charge when they are not trained right
Review from Customer Support Dept
we will never improve..how can you when there is never enough people to properly cover the shifts
Review from Sales Dept
What is most positive about the culture and environment at your company?
the workers and their commitment
The culture and environment are well it's always clean Temps are always right nothing is past its times fryer are cleaned on time brake down is done properly and everyone is being safe and efficient and there is a lot of different culture it all really chill vibes like everyone cares
None absolutely none horrible place to be
There are no homeless people hanging around and we have a lot of regulars.
Review from Operations Dept
The quickness of the day
Review from Sales Dept
What needs to change to make the company culture better?
more compensation for people working harder
Better understanding of the people who work for the company we have lives outside of work we cant be working like mules at least appreatiate the work we do some of us go above and beyond and never get knoticed
Review from Sales Dept
the whole restaurant needs to be shut down and all the managers and shift supervisors fired.
Review from Sales Dept
They need to raise our pay as it was said about a year ago and they also need to update everything because of menu can be confusing when prices change weekly.
Review from Sales Dept
What did you like most about the interview process?
The GM at the time was very positive and encouraging.
I like how the manager was strate to the point I think buy getting a automatic offer leader before I even left well that tells you something right there like I think my manager is doing a great job she knows her job that the bottom line for what I enjoyed about my interview
The gm at the time was very nice and sweet
How the manager paid attention to what I had to say.
Review from Operations Dept
Fast and comfortable, and friendly
Review from Sales Dept
What would you improve about your company's interview process?
Get a new manager that isnt so rude
Review from Customer Support Dept
What makes you most happy at work?
free food, 30 min break
everyone doing their part to come together
Getting a paycheck thats the one thing that has me staying there just need to feed my family at home
Review from Sales Dept
Working with a great group of people.
Review from Operations Dept
My coworkers are the highlight of my day
Review from Sales Dept
What's going wrong and how can it be improved?
More teamwork more people at work willing to come to work
Poor management, poor compensation, and rude customers
Review from Sales Dept
Poor management and leadership and very little pay
Review from Customer Support Dept
Lack of good quality workers
Review from Customer Support Dept
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