
Yes good relationship is very good
Cares about you as a person and not a number. I have had some major things go wrong in life and the amount of love and support I received from Centro and Execs have been tremendous. No other company holds can come close to Centro.
They make themselves available
Telling the CEO the truth and not what he wants to hear. That may mean being okay losing your job in this context but you must find a way. Otherwise, you are complicit in the gas-lighting of everyone else.
listening to others. It is a very insular management team, despite what they might tell people.