Certinia Employee Reviews | Comparably
Certinia Claimed Company
Certinia is the platform for services business, connecting everything from opportunity to renewal. We transform how services are delivered globally with best-in-class professional services automation, financial management, and customer success solutions. read more
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EMPLOYEE
PARTICIPANTS
525
TOTAL
RATINGS
15077

Certinia Employee Reviews

Out of 2667 Certinia employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping Certinia improve their work culture.

What do you like best about the leadership team?

Leadership Reviews

Employee centric culture with the focus on wellbeing and support in all ways.

Review from Product Dept

They should be clearer in the Town halls. They can't say that the company is doing great, high profits, more clients customers ... and then the raises come and there are none. If you tell the workers the truth they will understand.

Review from Admin Dept

They take every team's thoughts and opinions into consideration.

Review from Sales Dept

The servant leadership and their humanness.

Review from HR Dept

Strong/frequent communication, clear goals and objectives, aligned with core company values.

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

Raise wages. The prices of everything have gone up a lot in the last year and our wages have not. This has caused many colleagues to leave the company.

Review from Engineering Dept

Take care of them employees

Review from Engineering Dept

Celebrate and embrace diversity in every way. Women don't have a tone problem simply because you don't want their ideas and opinions or have a problem with their ideas being plagiarized/stolen. Not allowing Toxic behavior to continue let alone exist

Review from Customer Support Dept

Enabling technology across the organization, increase automation while having a clear understanding the technology limitations. For example our products need to be automated for installation, base configuration and validated; there are too many manual steps for base product setup.

Review from Customer Success Dept

Team morale on the marketing team is an all-time low. We need the time and resources to establish foundational processes so we can scale, and we are not receiving that. With the recent firings, people are also worried about losing their jobs. The focus has been "rebrand, rebrand, rebrand".

Review from Marketing Dept

What is the best part about your compensation package?

Compensation Reviews

The balance between physical and mental health of the package.

Review from Product Dept

I think it's great to have private insurance but I really like the summer and christmas events that the company has always been doing and this year for the first time the summer event has been cancelled.

Review from Admin Dept

My base pay is what I see as best.

Review from HR Dept

Competitive salary, bonus incentive plan based on performance.

Review from Customer Support Dept

My salary and bonus structure

Review from Product Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

As a female, I am one of the lowest paid members of my team. I have continued to perform and it's disappointing to learn how my compensation compares to other people in lower tenured roles.

Review from Sales Dept

Some years ago I wanted to achieve a better position in the company, but in spite of having a good performance, there are no budget to be recognised either my career. I have been working for a lot of years in the same position (P3) and I wish my work was recognized by the company.

Review from Engineering Dept

Say pay for performance but despite high performance pay increases have been below average. Budgets don't seem to allow for rewarding people outside of promotions.

Review from Engineering Dept

I was not promoted when I think I should have, nor did I receive a reasonable raise. The reason was "because of budgetary reasons". I don't think this is a valid excuse when every in Town Hall meeting the higher-ups say everything's going great.

Review from Engineering Dept

Pay increases, when they occur, are not keeping pace with inflation. A role change with a different bonus scheme mean I am effectively down about 5k per year gross. the combination is proving difficult

Review from Business Development Dept

What are some of the best things about your team?

Team Reviews

All for one and one for all! That's what Certinia teams describes the best.

Review from Product Dept

My colleagues are always there, but I also have an exceptional manager who always supports me and helps me in everything I propose. I am very grateful to have the manager and colleagues I have.

Review from Admin Dept

My team is full of talented and intelligent people, and offer a unique opinion to any problem put in our way.

Review from Sales Dept

My team is truly collaborative and we work together to move our function forward as a team.

Review from HR Dept

We care about each other as people

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

This is one of the most cliquey places I have worked, even the manager are cliquey with certain people on the sales team. There is constant whispering in the office which doesn't make me feel very welcomed.

Review from Sales Dept

Communication and teamwork still work in silos, needs to start from the top for instance our leader not booking meetings that or on bank holidays for EMEA so they can actually take part and be more involved a lot of segregation is happening due to things like this

Review from HR Dept

Many times I feel left out. I believe I could do more things to create better products, but managers and co-workers don't count on me for new initiatives or important decision making. I would like to be more involved, and I have shared this multiple times, but only the same people get to advance.

Review from Product Dept

it would be better if they leave me develop some code at least 5 minutes without asking me 234567876 questions

Review from Engineering Dept

I think the message from the top is amazing but in the middle is where it gets lost and often the individual contributors are challenging due to their leaders.

Review from Customer Success Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Supportive, open minded, welcoming and the high level of acceptance of different individuals. Also that we have a great diversity supporting culture.

Review from Product Dept

I love that the company invests in getting to know us better through events, that's why I didn't like the cancellation of the summer party this year.

Review from Admin Dept

The camaraderie with some of my peers are what keeps me positive about my environment.

Review from Sales Dept

Open and honest transparency from the leadership team

Review from Customer Success Dept

Most everyone has a growth oriented mindset.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

pressure on numbers from senior management

Review from Sales Dept

I've been working for this company for more than one year, and HR hasn't given me an access card for the office I work for, because I work for home most days, and I don't go there everyday. Yet, I do come to the office sometimes, for events, get togethers, meetings, etc. I feel very frustrated.

Review from Product Dept

"Pay them more." - Joe Biden

Review from Engineering Dept

Make the territories for AE fair

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

Great questions that were behavioral based - clearly want bright, engaged employees

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Certinia yet.
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What makes you most happy at work?

Outlook Reviews

Interaction with our great teams and the overall atmosphere in the office.

Review from Product Dept

I love interacting with my colleagues. I like to have the idea of continuous improvement, see where there is room for improvement and report back for improvement.

Review from Admin Dept

To help my customers achieve their goals.

Review from Sales Dept

I get most happy about producing positive results.

Review from Customer Support Dept

Discussing ideas and insights with my colleagues

Review from Product Dept

What's going wrong and how can it be improved?

Outlook Reviews

If the office was less cliquey that would be helpful. Going back to three days a week would also be helpful. It is also uncomfortable to have to tell you manager what appointment you have if you have to leave the office early. We are all adults here and have been working in the corporate world.

Review from Sales Dept

My role is to help customers/partners with issues. The information I need is not always readily available...but confluence is changing and getting better. The best thing in the world is our community web site!

Review from Business Development Dept

Sometimes focus on targets ignores that we all have different levels of skills and approaches to work, we're not all the same, however much it looks like it on a screen.

Review from Operations Dept

I think the culture is being slowly eroded and the executive team need to be extremely careful that they are investing in the employees.

Review from Engineering Dept

Nothing is going wrong, work does not excite me. I work to live, I do not live to work.

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Certinia yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Certinia yet.
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