


Diverse employees at Chargebacks911 have rated Outlook, Manager, and Executive Team as the highest categories they have scored
Women at Chargebacks911 have rated Meetings, Team, and Retention as the highest categories they have scored
Chargebacks911 employees are 60% more likely to recommend Chargebacks911 as a great place to work
| 77% | Promoters |
|---|---|
| 6% | Passives |
| 17% | Detractors |
Working at Chargebacks911 is rated highly by 21 employees, across various culture dimensions. Chargebacks911 employees are most satisfied about CEO Rating, Executive Team, and Leadership categories, putting Chargebacks911’s culture in the Top 15% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in Homosassa Springs, FL. See below in detail how working at Chargebacks911 was rated by employees.
Overall Company Culture at Chargebacks911 is rated A-
Last updated 14 days ago
Chargebacks911 ranks in the Top 15% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Out of 68 Chargebacks911 employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Chargebacks911 improve their work culture.
| Positive Reviews | 93% |
|---|---|
| Constructive Feedback | 7% |
What did you like most about the interview process?It was incredibly efficient and streamlined.
What makes you most happy at work?Being given full control and autonomy
What is the best part about your compensation package?Health benefits and bonuses are unlike anywhere else I've worked.
What needs to change to make the company culture better?Subtract politics and personal issues.
What do your coworkers need to improve and how could you work together better?Enhancing transparency and ensuring a culture of mutual accountability.
What does the leadership team need to get better at?Advocating for fair compensation for our dedicated workforce.
Founded in 2011, Chargebacks911 is the first global company fully dedicated to mitigating chargeback risk and eliminating chargeback fraud. As industry-leading innovators, the company is credited with developing the most effective strategies for helping businesses maximize revenue and reduce loss in a variety of industries and sectors within the payments space.
Chargebacks911 was founded in 2011 and its current CEO is Gary Cardone. Since its inception 15 years ago, Chargebacks911 has grown to 500 employees.
Our flagship philanthropic endeavor is Paid for Grades. Founded in 2013, Paid for Grades is a program that aims to build a stronger and more sustainable community through improved literacy. School administrators, mentors, and Paid for Grades team up to provide high school students struggling with reading with the resources needed to succeed.
Additionally every week, 52 weeks a year, we give a donation to a local charity as part of our Take Charge for Charity program. Any staff member can nominate a charity or cause that’s important to them, and if the charity meets the preset criteria, the company will make a donation on behalf of the staff and employees.
| Headquarter | 18167 US Highway 19 N Clearwater, FL 33764 United States of America |
|---|---|
| Website | chargebacks911.com/ |
| Founding Date | 2011 |
| Tel | 877-634-9808 |
| Company Status | Private |
| Jobs | chargebacks911.com/careers/ |
| Social Sites |
Chargebacks911 competitors include Chargeback Gurus. Chargebacks911 ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Chargebacks911 compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Chargebacks911 has 500 employees. 21 employees at Chargebacks911 have reviewed Chargebacks911 across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 14 days ago.
Overall, the 21 Chargebacks911 employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Chargebacks911 are pleased with their total compensation at Chargebacks911, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Chargebacks911 are pleased with their team. 21 Participants grade the quality of their coworkers a B+. The majority believe the meetings at Chargebacks911 are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Chargebacks911 believe the environment at Chargebacks911 is positive. Most Participants believe the pace of work at Chargebacks911 is comfortably fast. About 76% of the employees at Chargebacks911 work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Chargebacks911 are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Chargebacks911 is that the company was very prepared on their first day. Chargebacks911 employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Chargebacks911 employees have provided insight into whether or not they clearly understand Chargebacks911 KPIs and OKRs.
Chargebacks911’s CEO Gary Cardone started in this role in 2011. Gary’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Homosassa Springs, FL. Chargebacks911’s CEO is highly regarded especially by employees with 3 to 6 Years experience, employees in the Sales department, and Caucasian employees. However, employees identified with Other ethnicities, employees with 1 to 3 Years experience, and employees in the Operations department have a less favorable view of the CEO and believe there is room for improvement. Under Cardone’s leadership, Chargebacks911 employee respondents are most happy about their Executive Team and the company’s Leadership. Diversity and Perks And Benefits are two areas, according to respondents, where Chargebacks911 could stand to see real improvement.
The Chargebacks911 Executive Team is rated an “A” and led by CEO Gary Cardone and Co-Founder and COO Monica Eaton-Cardone
Gary Cardone CEO / President
Gary Cardone is the co-founder and CEO of Chargebacks911 and Fi911.
Monica Eaton-Cardone Co-Founder and COO
Monica Eaton-Cardone is the owner, co-founder and Chief Operating Officer (COO) of Chargebacks911 and Fi911.
How much do people at Chargebacks911 get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Chargebacks911 is $108,488, or $52 per hour, while the estimated median salary is $109,728, or $52 per hour.
At Chargebacks911, the highest paid job is a General Counsel at $276,873 annually and the lowest is an Admin Assistant at $43,499 annually. Average Chargebacks911 salaries by department include: Design at $88,503, IT at $97,839, Admin at $52,987, and Engineering at $124,921. Half of Chargebacks911 salaries are above $109,728.
17 employees at Chargebacks911 rank their Compensation in the Top 20% of similar sized companies in the US (based on 51 ratings) while 17 employees at Chargebacks911 rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 17 ratings).
Last updated 15 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $69k | $69k | 1st Percentile |
20th Percentile $93k | $93k | 20th Percentile |
40th Percentile $115k | $115k | 40th Percentile |
60th Percentile $190k | $190k | 60th Percentile |
80th Percentile $270k | $270k | 80th Percentile |
100th Percentile $347k | $347k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Chargebacks911 score the company 71/100 across various culture categories, placing Chargebacks911 in the Top 50% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Chargebacks911 across various culture dimensions.
Chargebacks911 PTO and Vacation policy typically gives 0-10 days off a year.

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What is Chargebacks911 address?
Chargebacks911 location is at 18167 US Highway 19 N
Who is the CEO of Chargebacks911?
Chargebacks911 CEO is Gary Cardone, their score by employees is 84
What are the salaries in Chargebacks911
The average salary for employees in Chargebacks911 is 108488$
What is Chargebacks911 eNPS?
The eNPS for Chargebacks911 is 60
What is the salary for Engineering Manager in Chargebacks911?
Engineering Manager average salary in the US is 144k