Chargebacks911 Culture | Comparably
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Chargebacks911 Claimed Company
Founded in 2011, Chargebacks911 is the first global company fully dedicated to mitigating chargeback risk and eliminating chargeback fraud. As industry-leading innovators, the company is credited with developing the most effective strategies for helping businesses maximize revenue and reduce loss in a variety of industries and sectors within the payments space. read more
EMPLOYEE
PARTICIPANTS
21
TOTAL
RATINGS
323

Chargebacks911 Company Culture

Chargebacks911 Culture

This score is derived from employee ratings & reviews
4.3/5
Chargebacks911 Overall Culture is rated A-

Top Rated Culture Dimensions

Chargebacks911 CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Gary Cardone Chargebacks911 CEO
Gary Cardone
84 /100

Diversity at Chargebacks911

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Diverse employees at Chargebacks911 have rated Outlook, Manager, and Executive Team as the highest categories they have scored

Women at Chargebacks911

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at Chargebacks911 have rated Meetings, Team, and Retention as the highest categories they have scored

Chargebacks911 eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 10%Top 10% of Similar Size Companies on Comparably

Recommend to a Friend?

60

Chargebacks911 employees are 60% more likely to recommend Chargebacks911 as a great place to work

77%Promoters
6%Passives
17%Detractors

Working at Chargebacks911

Working at Chargebacks911 is rated highly by 21 employees, across various culture dimensions. Chargebacks911 employees are most satisfied about CEO Rating, Executive Team, and Leadership categories, putting Chargebacks911’s culture in the Top 15% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in Homosassa Springs, FL. See below in detail how working at Chargebacks911 was rated by employees.

Overall Company Culture at Chargebacks911

A-

Overall Company Culture at Chargebacks911 is rated A-

Last updated 14 days ago

Top
15%

Chargebacks911 ranks in the Top 15% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 21 Employees

View Results
0
20
40
60
80
100
Sales
94
Sales94
Operations
72
Operations72

Chargebacks911 Employee Reviews

Out of 68 Chargebacks911 employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Chargebacks911 improve their work culture.

93%
7%
Positive Reviews93%
Constructive Feedback7%

Positive Reviews From Chargebacks911 Employees

  • What did you like most about the interview process?
    It was incredibly efficient and streamlined.
  • What makes you most happy at work?
    Being given full control and autonomy
  • What is the best part about your compensation package?
    Health benefits and bonuses are unlike anywhere else I've worked.

Constructive Feedback From Chargebacks911 Employees

  • What needs to change to make the company culture better?
    Subtract politics and personal issues.
    Posted 15 days ago
  • What do your coworkers need to improve and how could you work together better?
    Enhancing transparency and ensuring a culture of mutual accountability.
    Posted 15 days ago
  • What does the leadership team need to get better at?
    Advocating for fair compensation for our dedicated workforce.
    Posted 15 days ago

Chargebacks911 Company Information

Chargebacks911 Company Overview

Founded in 2011, Chargebacks911 is the first global company fully dedicated to mitigating chargeback risk and eliminating chargeback fraud. As industry-leading innovators, the company is credited with developing the most effective strategies for helping businesses maximize revenue and reduce loss in a variety of industries and sectors within the payments space.

Chargebacks911 was founded in 2011 and its current CEO is Gary Cardone. Since its inception 15 years ago, Chargebacks911 has grown to 500 employees.

Sustainability and Corporate Social Responsibility at Chargebacks911

Our flagship philanthropic endeavor is Paid for Grades. Founded in 2013, Paid for Grades is a program that aims to build a stronger and more sustainable community through improved literacy. School administrators, mentors, and Paid for Grades team up to provide high school students struggling with reading with the resources needed to succeed.

Additionally every week, 52 weeks a year, we give a donation to a local charity as part of our Take Charge for Charity program. Any staff member can nominate a charity or cause that’s important to them, and if the charity meets the preset criteria, the company will make a donation on behalf of the staff and employees.

Headquarter18167 US Highway 19 N
Clearwater, FL 33764
United States of America
Websitechargebacks911.com/
Founding Date2011
Tel877-634-9808
Company StatusPrivate
Jobschargebacks911.com/careers/
Social Sites

Chargebacks911 Competitors

Chargebacks911 competitors include Chargeback Gurus. Chargebacks911 ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Chargebacks911 compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Chargebacks911 Logo
    Chargebacks911
    4.3/5
  2. #2
    Chargeback Gurus' Logo
    Chargeback Gurus
    2.2/5
  • Looking for a life-changing career? Ready to become part of an energetic, industry-leading company that encourages your success? As an innovative company experiencing dynamic growth, we’re always on the lookout for smart, passionate professionals to join our team. Bring your experience, leadership, and drive; we offer a productive work environment and an empowering culture working alongside some of the brightest minds in the industry.

Chargebacks911 Employees

Chargebacks911 has 500 employees. 21 employees at Chargebacks911 have reviewed Chargebacks911 across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 14 days ago.

Overall, the 21 Chargebacks911 employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Chargebacks911 are pleased with their total compensation at Chargebacks911, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Chargebacks911 are pleased with their team. 21 Participants grade the quality of their coworkers a B+. The majority believe the meetings at Chargebacks911 are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Chargebacks911 believe the environment at Chargebacks911 is positive. Most Participants believe the pace of work at Chargebacks911 is comfortably fast. About 76% of the employees at Chargebacks911 work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Chargebacks911 are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Chargebacks911 - Employee Onboarding

The prevailing opinion from employees about joining Chargebacks911 is that the company was very prepared on their first day. Chargebacks911 employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Chargebacks911 KPIs and OKRs

At this moment no Chargebacks911 employees have provided insight into whether or not they clearly understand Chargebacks911 KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Chargebacks911 CEO & Leadership

Chargebacks911 CEO - Gary Cardone

Gary Cardone Chargebacks911 CEO
84 /100

Chargebacks911’s CEO Gary Cardone started in this role in 2011. Gary’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Homosassa Springs, FL. Chargebacks911’s CEO is highly regarded especially by employees with 3 to 6 Years experience, employees in the Sales department, and Caucasian employees. However, employees identified with Other ethnicities, employees with 1 to 3 Years experience, and employees in the Operations department have a less favorable view of the CEO and believe there is room for improvement. Under Cardone’s leadership, Chargebacks911 employee respondents are most happy about their Executive Team and the company’s Leadership. Diversity and Perks And Benefits are two areas, according to respondents, where Chargebacks911 could stand to see real improvement.

Chargebacks911 Leadership

The Chargebacks911 Executive Team is rated an “A” and led by CEO Gary Cardone and Co-Founder and COO Monica Eaton-Cardone

  • Gary Cardone  CEO / President

    Gary Cardone CEO / President

    Gary Cardone is the co-founder and CEO of Chargebacks911 and Fi911.

  • Monica Eaton-Cardone Co-Founder and COO

    Monica Eaton-Cardone is the owner, co-founder and Chief Operating Officer (COO) of Chargebacks911 and Fi911.

Chargebacks911 Salaries

How much does Chargebacks911 pay?

How much do people at Chargebacks911 get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Chargebacks911 is $108,488, or $52 per hour, while the estimated median salary is $109,728, or $52 per hour.

At Chargebacks911, the highest paid job is a General Counsel at $276,873 annually and the lowest is an Admin Assistant at $43,499 annually. Average Chargebacks911 salaries by department include: Design at $88,503, IT at $97,839, Admin at $52,987, and Engineering at $124,921. Half of Chargebacks911 salaries are above $109,728.

17 employees at Chargebacks911 rank their Compensation in the Top 20% of similar sized companies in the US (based on 51 ratings) while 17 employees at Chargebacks911 rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 17 ratings).

Last updated 15 days ago.

1st Percentile
$69k
$69k1st Percentile
20th Percentile
$93k
$93k20th Percentile
40th Percentile
$115k
$115k40th Percentile
60th Percentile
$190k
$190k60th Percentile
80th Percentile
$270k
$270k80th Percentile
100th Percentile
$347k
$347k100th Percentile
$108,488*
Average Compensation
$109,728*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Chargebacks911 Salaries by Department

Explore Chargebacks911 Salaries

Diversity & Inclusion at Chargebacks911

Diverse employees at Chargebacks911 score the company 71/100 across various culture categories, placing Chargebacks911 in the Top 50% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Chargebacks911 across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Chargebacks911 Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Chargebacks911 PTO

Chargebacks911 PTO and Vacation policy typically gives 0-10 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Chargebacks911 Careers

Chargebacks911 Jobs

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Frequently Asked Questions regarding Chargebacks911

What is Chargebacks911 address?

Chargebacks911 location is at 18167 US Highway 19 N

Who is the CEO of Chargebacks911?

Chargebacks911 CEO is Gary Cardone, their score by employees is 84

What are the salaries in Chargebacks911

The average salary for employees in Chargebacks911 is 108488$

What is Chargebacks911 eNPS?

The eNPS for Chargebacks911 is 60

What is the salary for Engineering Manager in Chargebacks911?

Engineering Manager average salary in the US is 144k

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