
Very comprehensive benefits with hefty employer contribution
Returning to the culture that Chuck established
Focus on customer service and empathy
Chuck and the founding principles
Re-infuse an overall appreciation for internal and external customers
It was very thorough: phone interview with recruiter, interview with Hiring Manager, then with Director
Too much influence from external hires who are not immersed in the foundations of the company culture
Clean house in my division, being careful to retain those who truly value customer service, accountability, and innovation