Comparably Awards

A female-founded creative agency, Chatterkick’s remote team of certified digital gurus and social scientists; help mid-market brands create a winning digital experience their customers (and their teams) love. Our niche is not just in the services we provide but in the unique way we deliver them: with intention, speed, adaptability, and a deep understanding of the digital landscape. Chatterkick's services are tailor-made for complex business structures that require a nuanced, connected, and comprehensive approach to the overall customer experience. We particularly excel in complex client structures, such as those with parent-child dynamics, multi-site operations, or multiple business units spanning both B2B and B2C sectors. Our ability to seamlessly bridge the gap between high-level business strategy and ground-level tactics makes us a valuable partner for businesses seeking to translate big ideas into impactful actions. read more

EMPLOYEE PARTICIPANTS: 59

TOTAL RATINGS: 1154

CEO: Beth Trejo

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Chatterkick KPIs and OKRs

At Chatterkick 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Chatterkick's KPIs and OKRs is essential for its success. Out of 8 Chatterkick employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.

Answer	Percent
Yes	88%
No	12%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	67%
No	33%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Chatterkick is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Chatterkick employees shared they generally receive helpful feedback every week or once a month, while 67% of Chatterkick employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.

Answer	Percent
Yes	67%
No	33%

Are you typically recognized for the impact and accomplishments you make for your current company?

Answer	Percent
Every week	55%
Once a month	27%
Once a quarter	9%
Once a year	0%
Never	9%

How often do you get valuable feedback on how to improve at work?

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