Cherwell Software Outlook Employee Reviews | Comparably
Cherwell Software Claimed Company
Cherwell empowers organizations to improve service experiences and automate workflows using data that stretches across contexts and business units. read more
EMPLOYEE
PARTICIPANTS
217
TOTAL
RATINGS
7315
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Cherwell Software Outlook Employee Reviews

What makes you most happy at work?

I have a role where I work with a lot of departments and I enjoy building relationships across the organization.We have great people that enjoy the challenges of a growing company.

Review from HR Dept

I'm passionate to ensure my team enjoy coming to work and are motivated to achieve. Passion is key and I'm privilidged to work with a great bunch of people.

Review from Sales Dept

Working with the technology and interacting with prospects and customers.

Review from Sales Dept

I"m trusted by my peers and management.

Review from Executive Dept

The fulfillment of helping customers be successful and helping my teammates enjoy their work.

Review from Sales Dept

A sense of accomplishment in the work I produce makes me most happy at work.

Review from Sales Dept

Being Successful in my role

Review from Sales Dept

Working with my colleagues, meeting new customers, working on new challenges.

Review from Sales Dept

making progress towards improving the way we operate

Review from Sales Dept

Being given the resources I need to make customers happy.

Review from Customer Support Dept

Achieving goals, being in the field with my team, being in front of prospects and customers.

Review from Sales Dept

Helping our customers solve real pain within their business

Review from Sales Dept

Being part of projects that are successfully completed

Review from IT Dept

working with other people (internal and external). Helping them identify and solve problems.

Review from Sales Dept

I'm given the freedom and responsibility to take ownership of my own success. I also know I have the support to succeed. I also believe in our solutions and what we're bringing to the market.

Review from Sales Dept

The collaboration and emphasis put on User Experience.

Review from Operations Dept

Starts with my leadership team, both manager and VP. They truly made me feel welcome and at home upon my arrival. This is certainly a trickle down affect that I can see widespread throughout our entire team.

Review from Sales Dept

Teamwork is the most exciting and enjoyable aspect at work.

Review from Customer Support Dept

Working with people that are excited to do their jobs.

Review from Engineering Dept

The camaraderie makes the day entertaining

Review from Sales Dept

What's going wrong and how can it be improved?

Central is a complete disaster. Salesforce does not integrate well with CSM whatsoever. The egos in dev are completely unchecked - they do not care about customers whatsoever. Sales is consistently overpromising on a product that cannot deliver.

Review from Product Dept

My direct manager is not a good leader. Not engaged in a positive way. Condescending and commanding. Does not allow team members to contribute and empower them to work on projects.

Review from Marketing Dept

Communication, Honesty and Transparency from leaders

Review from Marketing Dept

Stop building products that cause such headaches for customers to use, design or upgrade (that's the big one).

Review from Customer Support Dept

the department needs new managers

Review from Operations Dept

Focus & investment on the quality of our products & codebase

Review from Engineering Dept

Management involvement and better cross company communication.

Review from Admin Dept

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What would you most like to see improved at your company?

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Review Sentiment at Cherwell Software

93
93%
7
7%

About Cherwell Software's Outlook

A
83/100

Where This Score Ranks Cherwell Software's Outlook

TOP
10%

In the Top 10% of 1493 similar size companies on Comparably

TOP
20%

In the Top 20% of 85 companies in Denver

2nd

2nd place versus 4 competitors rated on Comparably

Cherwell Software's Outlook is scored an A by 639 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Cherwell Software's Outlook score helps to boost their overall culture score, due partly to the fact that the HR department’s positive scores help Outlook to be one of Cherwell Software's stronger culture attributes. Use the filters below to understand Cherwell Software employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Department - HR
    +8%
  • Department - IT
    +6%
  • Ethnicity - Asian or Pacific Islander
    +6%

Rate Outlook the Lowest

  • Gender - Non-Binary
    -33%
  • Department - Product
    -13%
  • Department - Finance
    -12%

How Cherwell Software's Outlook Score is Calculated

FILTER RATINGS BY

Results from 213 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

82
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic20%
Good61%
Neutral18%
Bad1%
Terrible0%
How do your customers perceive your company?
AnswerPercent
Yes88%
No12%
Are you typically excited about going to work each day?
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Rate your company