Chick-fil-A Competitors | Comparably
Chick-fil-A Claimed Company
The Chick-fil-A, Inc. corporate office exists to provide service and support to restaurant Operators. Our corporate staffs of over, read more
EMPLOYEE
PARTICIPANTS
3411
TOTAL
RATINGS
27717
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Chick-fil-A Competitors

Chick-fil-A competitors include McDonald's, KFC, Wendy's, Fogo de Chao and Taco Bell. Chick-fil-A ranks 1st in CEO Score on Comparably vs its competitors. See below how Chick-fil-A compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
1st
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st

See Chick-fil-A Culture vs Competitors:

Chick-fil-A Competitors
RankCompanyScore
1Chick-fil-A64
2McDonald's62
3KFC58
4Wendy's58
5Taco Bell52
6Fogo de Chao52

Chick-fil-A Competitors at a Glance

Product Quality Score Comparison

Chick-fil-A Ranks 1st in Product Quality Score

3422 Customers rate Chick-fil-A's Product Quality Score a 4.3/5, which ranks it 1st against its competitors.

  1. 1st
    Chick-fil-A
    4.3 / 5
  2. 2nd
    McDonald's
    3.7 / 5
  3. 3rd
    KFC
    3.5 / 5
  4. 4th
    Fogo de Chao
    3.4 / 5
  5. 5th
    Wendy's
    3 / 5
  6. 6th
    Taco Bell
    2.9 / 5
Product Quality Score Comparison
RankCompany Score
1Chick-fil-A87
2McDonald's75
3KFC71
4Fogo de Chao68
5Wendy's61
6Taco Bell58
NPS Comparison

Chick-fil-A Ranks 1st in Net Promoter Score

3953 Customers rate Chick-fil-A's Net Promoter Score a 55, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Chick-fil-A to a friend?”.

  1. 1st
    Chick-fil-A
    55
  2. 2nd
    McDonald's
    19
  3. 3rd
    KFC
    7
  4. 4th
    Fogo de Chao
    5
  5. 5th
    Wendy's
    -12
  6. 6th
    Taco Bell
    -13
NPS Comparison
RankCompany Score
1Chick-fil-A55
2McDonald's19
3KFC7
4Fogo de Chao5
5Wendy's-12
6Taco Bell-13
Pricing Score Comparison

Chick-fil-A Ranks 1st in Pricing Score

3089 Customers rate Chick-fil-A's Pricing Score a 4.1/5, which ranks it 1st against its competitors.

  1. 1st
    Chick-fil-A
    4.1 / 5
  2. 2nd
    McDonald's
    3.6 / 5
  3. 3rd
    KFC
    3.3 / 5
  4. 4th
    Fogo de Chao
    3.2 / 5
  5. 5th
    Wendy's
    2.9 / 5
  6. 6th
    Taco Bell
    2.8 / 5
Pricing Score Comparison
RankCompany Score
1Chick-fil-A82
2McDonald's72
3KFC66
4Fogo de Chao65
5Wendy's58
6Taco Bell57
Customer Service Comparison

Chick-fil-A Ranks 1st in Customer Service

2965 Customers rate Chick-fil-A's Customer Service a 4.3/5, which ranks it 1st against its competitors.

  1. 1st
    Chick-fil-A
    4.3 / 5
  2. 2nd
    McDonald's
    3.6 / 5
  3. 3rd
    KFC
    3.3 / 5
  4. 4th
    Fogo de Chao
    3.3 / 5
  5. 5th
    Wendy's
    2.9 / 5
  6. 6th
    Taco Bell
    2.7 / 5
Customer Service Comparison
RankCompany Score
1Chick-fil-A87
2McDonald's72
3KFC67
4Fogo de Chao66
5Wendy's59
6Taco Bell55
Overall Culture Score Comparison

Chick-fil-A Ranks 1st in Overall Culture Score

3411 Employees rate Chick-fil-A's Overall Culture a 64/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Chick-fil-A
    64 / 100
  2. 2nd
    McDonald's
    62 / 100
  3. 3rd
    KFC
    58 / 100
  4. 4th
    Wendy's
    58 / 100
  5. 5th
    Taco Bell
    52 / 100
  6. 6th
    Fogo de Chao
    52 / 100
Overall Culture Score Comparison
RankCompany Score
1Chick-fil-A64
2McDonald's62
3KFC58
4Wendy's58
5Taco Bell52
6Fogo de Chao52
eNPS Comparison

Chick-fil-A Ranks 1st in Employee Net Promoter Score

2859 Employees rate Chick-fil-A's Employee Net Promoter Score a -21, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Chick-fil-A to a friend?”.

  1. 1st
    Chick-fil-A
    -21
  2. 2nd
    McDonald's
    -25
  3. 3rd
    KFC
    -28
  4. 4th
    Wendy's
    -32
  5. 5th
    Taco Bell
    -45
  6. 6th
    Fogo de Chao
    -47
eNPS Comparison
RankCompany eNPS
1Chick-fil-A-21
2McDonald's-25
3KFC-28
4Wendy's-32
5Taco Bell-45
6Fogo de Chao-47
Gender Score Comparison

Chick-fil-A Ranks 1st in Gender Score

316 Employees rate Chick-fil-A's Gender Score a 71/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Chick-fil-A.

  1. 1st
    Chick-fil-A
    71 / 100
  2. 2nd
    McDonald's
    64 / 100
  3. 3rd
    Wendy's
    62 / 100
  4. 4th
    Taco Bell
    60 / 100
  5. 5th
    KFC
    59 / 100
  6. 6th
    Fogo de Chao
    47 / 100
Gender Score Comparison
RankCompany Score
1Chick-fil-A71
2McDonald's64
3Wendy's62
4Taco Bell60
5KFC59
6Fogo de Chao47
Diversity Score Comparison

Chick-fil-A Ranks 1st in Diversity Score

219 Employees rate Chick-fil-A's Diversity Score a 66/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Chick-fil-A.

  1. 1st
    Chick-fil-A
    66 / 100
  2. 2nd
    McDonald's
    65 / 100
  3. 3rd
    Wendy's
    64 / 100
  4. 4th
    Taco Bell
    59 / 100
  5. 5th
    KFC
    59 / 100
  6. 6th
    Fogo de Chao
    52 / 100
Diversity Score Comparison
RankCompany Score
1Chick-fil-A66
2McDonald's65
3Wendy's64
4Taco Bell59
5KFC59
6Fogo de Chao52
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