
Out of 2990 Chick-fil-A employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping Chick-fil-A improve their work culture. The Communications team, with 100% positive reviews, reports the best experience at Chick-fil-A compared to all other departments at the company. The Business Development team offered the most constructive feedback, with 25% of that department's reviews constructive in nature.
The managers? I love them! Very kind, attentive, and hardworking people. The operator? Not so much.
Their determination to get orders out
They need new team leaders
Review from Marketing Dept
I have worked at 3 different locations. Each of them had their own mentorship programs where employees were given the chance to grow and advance. Leaders at Chick-fil-A try to help people grow.
Good people, fun to be around
Promote growth from within, cross departmental training
Listening and caring for employees
In boh, they have to be more consistent with the rest of the team
I personally feel like they need to lead better as well as keep in touch with staff
Review from Product Dept
Practice what they preach. And do there jobs correctly and with an equal hand.
Its alright, works for me
Posted 12 days ago
We are the best people to work with
Review from Customer Success Dept · Posted 17 days ago
Idk its all great honestly
Pay in restaurants is typically hourly, and fair. Many locations offer higher rates than neighboring restaurants because the work is more difficult at CFA.
All of Above for Morning Thru Dinner Shift
a detailed description of our benefits in the company
They need to validate my work
An improved income. I was receiving no benefits or other compensations.
Better raises and work hours
Even though I can do FOH and BOH I do not get compensated for the extra work/skill. We do not get affordable insurance. Other than that do not really offer any benefits.
Review from Customer Success Dept
The people I work with are attentive, reliable, kind, funny, and VERY hardworking.
They work hard respect loyal on time
Review from Marketing Dept
I love them all so much, and it's always a funny day thanks to them.
Chick-fil-A's hiring criteria is strict. Typically, only nice people get hired. And only nice people will last. Negative people get filtered out on their own.
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Teamwork, cleanliness, proper food handling
Review from Customer Support Dept
Put as much effort as I did to keep up quality of product and cleanliness of restaurant. As well as paying attention to their jobs and not just playing around all the time.
Micro manage less and leave us alone
Be kinder, greet each other, and giving corrective criticism rather than doing other's jobs
Keeping things to ourselves and not bring anythjng to the job
Review from Customer Support Dept
at a different store that I worked the morale an culture is amazing with team work. The crestwood, Il store is unprofessional with management and allowing harrassment
Our team is very suffecient
The way we're invited to interact as people and not just employees.
I have met some team members who try their hardest to comply but management is impossible
customer satisfied experience for about how everything becoming scholarship colleges achievements
A set IM with an assessable HR representative.
The management listens to their employees.
The whole store just needs a reset
Hire new and leadership roles
Managers need to learn how to talk proplery and respect there workers. They need to know they cannot exeeed a boundary.
How simple it was to get the job
I worked at a different store which has more volume than the crestwood store
The manager who took my first interview, was very kind, and a great listener.
Easy going nice people thats it
The immediate clarification made on if I was hired or not.
Not being too judgemental towards people who want and are willing to work
Hire more people for morning shift so employees dont have to stay over EVERYDAY
Review from Operations Dept
Get more people who are older
I would hire everybody that is black and in the hood!!!
Review from Product Dept
Not splitting the interview into 5 separate days
Review from Customer Success Dept
My coworkers, food, and leaving.
Getting to hang out with cool people.
my teammates!! they are the best
Review from HR Dept
The people I work with make my day.
Working with my friends we have fun
Slow service being fast and accurate
Take care of their employess
Review from Customer Support Dept
Need better managment. Not ran by kids
Management. Especially one of our managers in specific. I think reviewing who's deserving of management positions should be the start.
Leadership is not willing to change. They look for the negative. And always find it. They don't listen to the team. They make excuses for when they do things wrong or they yell at people. They don't approach the situation with a question. But with a you did this wrong. They need to learn to listen.
Review from Sales Dept
The workplace atmosphere and the people. Definitely the people I work with, and interact with.
Review from Admin Dept
The teamwork from all my co workers
Review from Sales Dept
Decisions are made by a small group of directors without any consideration of other managers' opinions. Changes are implemented without discussion and no one can do anything about it.
Review from Sales Dept
Attitudes can get intense for prè
Review from Sales Dept