Chick-fil-A Employee Reviews
Out of 3023 Chick-fil-A employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping Chick-fil-A improve their work culture. The Communications team, with 100% positive reviews, reports the best experience at Chick-fil-A compared to all other departments at the company. The Business Development team offered the most constructive feedback, with 25% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Posted 21 days ago
What do you like best about the leadership team?
Everyone is amazing and kind
Posted 21 days ago
The managers? I love them! Very kind, attentive, and hardworking people. The operator? Not so much.
Their determination to get orders out
They need new team leaders
Review from Marketing Dept
I have worked at 3 different locations. Each of them had their own mentorship programs where employees were given the chance to grow and advance. Leaders at Chick-fil-A try to help people grow.
What does the leadership team need to get better at?
LISTENING AND BEING UNDERSTANDING. EVERYTHING BASICALLY. HAVE EMPATHY!!
Being fair to every female employee
Communication, listening to how we feel, and to be kind when speaking to people
Need better training, zero human rights
Everything everything everything everything everything
What is the best part about your compensation package?
Its alright, works for me
We are the best people to work with
Review from Customer Success Dept
Idk its all great honestly
Pay in restaurants is typically hourly, and fair. Many locations offer higher rates than neighboring restaurants because the work is more difficult at CFA.
All of Above for Morning Thru Dinner Shift
Why do you feel undervalued and what would make you feel better about your compensation?
I think it could be better
Posted 21 days ago
THERES NO BENEFITS. WE'RE UNDERVALUED AND UNDERPAID. EVEN THE CUSTOMERS ARE TREATED LIKE ROYALTY COMPARED TO THE PEASANT EMPLOYEES
I an disrespected and mistreated
a detailed description of our benefits in the company
They need to validate my work
What are some of the best things about your team?
The people I work with are attentive, reliable, kind, funny, and VERY hardworking.
They work hard respect loyal on time
Review from Marketing Dept
I love them all so much, and it's always a funny day thanks to them.
Chick-fil-A's hiring criteria is strict. Typically, only nice people get hired. And only nice people will last. Negative people get filtered out on their own.
This comment might be shown publicly, but there will never be any way to identify or attribute it to you. Please keep your feedback constructive.
What do your coworkers need to improve and how could you work together better?
Honestly just be nicer and dont have favorites and treat everyone equally.
Teamwork, cleanliness, proper food handling
Review from Customer Support Dept
Put as much effort as I did to keep up quality of product and cleanliness of restaurant. As well as paying attention to their jobs and not just playing around all the time.
Micro manage less and leave us alone
Be kinder, greet each other, and giving corrective criticism rather than doing other's jobs
What is most positive about the culture and environment at your company?
Nothing. Sorry not sorry. only the food is nice.
When asking how your day is going
Being able to talk to my team members and few leaders and when we get new people its always a fresh environment for them to open up and talk to everyone.
at a different store that I worked the morale an culture is amazing with team work. The crestwood, Il store is unprofessional with management and allowing harrassment
Our team is very suffecient
What needs to change to make the company culture better?
A set IM with an assessable HR representative.
The management listens to their employees.
The whole store just needs a reset
Hire new and leadership roles
Managers need to learn how to talk proplery and respect there workers. They need to know they cannot exeeed a boundary.
What did you like most about the interview process?
How simple it was to get the job
I worked at a different store which has more volume than the crestwood store
The manager who took my first interview, was very kind, and a great listener.
Easy going nice people thats it
The immediate clarification made on if I was hired or not.
What would you improve about your company's interview process?
Make it less complicated and less awkward.
Not being too judgemental towards people who want and are willing to work
Hire more people for morning shift so employees dont have to stay over EVERYDAY
Review from Operations Dept
Get more people who are older
I would hire everybody that is black and in the hood!!!
Review from Product Dept
What makes you most happy at work?
Nothing. This place brings me utter despair.
Working with the people that I am able to depend on to get the job done and I can Help them whenever they need help
My coworkers, food, and leaving.
Getting to hang out with cool people.
my teammates!! they are the best
Review from HR Dept
What's going wrong and how can it be improved?
Slow service being fast and accurate
Management. Especially one of our managers in specific. I think reviewing who's deserving of management positions should be the start.
Leadership is not willing to change. They look for the negative. And always find it. They don't listen to the team. They make excuses for when they do things wrong or they yell at people. They don't approach the situation with a question. But with a you did this wrong. They need to learn to listen.
Review from Sales Dept
Need better managment. Not ran by kids
Take care of their employess
Review from Customer Support Dept
What do you like best about your company?
The workplace atmosphere and the people. Definitely the people I work with, and interact with.
Review from Admin Dept
The teamwork from all my co workers
Review from Sales Dept
What would you most like to see improved at your company?
Decisions are made by a small group of directors without any consideration of other managers' opinions. Changes are implemented without discussion and no one can do anything about it.
Review from Sales Dept
Attitudes can get intense for prè
Review from Sales Dept