Chick-fil-A Employee Reviews | Comparably
Chick-fil-A Claimed Company
The Chick-fil-A, Inc. corporate office exists to provide service and support to restaurant Operators. Our corporate staffs of over, read more
EMPLOYEE
PARTICIPANTS
3353
TOTAL
RATINGS
27339
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Chick-fil-A Employee Reviews

Out of 2990 Chick-fil-A employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping Chick-fil-A improve their work culture. The Communications team, with 100% positive reviews, reports the best experience at Chick-fil-A compared to all other departments at the company. The Business Development team offered the most constructive feedback, with 25% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

The managers? I love them! Very kind, attentive, and hardworking people. The operator? Not so much.

Their determination to get orders out

They need new team leaders

Review from Marketing Dept

I have worked at 3 different locations. Each of them had their own mentorship programs where employees were given the chance to grow and advance. Leaders at Chick-fil-A try to help people grow.

Good people, fun to be around

What does the leadership team need to get better at?

Leadership Reviews

Promote growth from within, cross departmental training

Listening and caring for employees

In boh, they have to be more consistent with the rest of the team

I personally feel like they need to lead better as well as keep in touch with staff

Review from Product Dept

Practice what they preach. And do there jobs correctly and with an equal hand.

What is the best part about your compensation package?

Compensation Reviews

Its alright, works for me

Posted 12 days ago

We are the best people to work with

Review from Customer Success Dept · Posted 17 days ago

Idk its all great honestly

Pay in restaurants is typically hourly, and fair. Many locations offer higher rates than neighboring restaurants because the work is more difficult at CFA.

All of Above for Morning Thru Dinner Shift

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

a detailed description of our benefits in the company

They need to validate my work

An improved income. I was receiving no benefits or other compensations.

Better raises and work hours

Even though I can do FOH and BOH I do not get compensated for the extra work/skill. We do not get affordable insurance. Other than that do not really offer any benefits.

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

The people I work with are attentive, reliable, kind, funny, and VERY hardworking.

They work hard respect loyal on time

Review from Marketing Dept

I love them all so much, and it's always a funny day thanks to them.

Chick-fil-A's hiring criteria is strict. Typically, only nice people get hired. And only nice people will last. Negative people get filtered out on their own.

This comment might be shown publicly, but there will never be any way to identify or attribute it to you. Please keep your feedback constructive.

What do your coworkers need to improve and how could you work together better?

Team Reviews

Teamwork, cleanliness, proper food handling

Review from Customer Support Dept

Put as much effort as I did to keep up quality of product and cleanliness of restaurant. As well as paying attention to their jobs and not just playing around all the time.

Micro manage less and leave us alone

Be kinder, greet each other, and giving corrective criticism rather than doing other's jobs

Keeping things to ourselves and not bring anythjng to the job

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

at a different store that I worked the morale an culture is amazing with team work. The crestwood, Il store is unprofessional with management and allowing harrassment

Our team is very suffecient

The way we're invited to interact as people and not just employees.

I have met some team members who try their hardest to comply but management is impossible

customer satisfied experience for about how everything becoming scholarship colleges achievements

What needs to change to make the company culture better?

Environment Reviews

A set IM with an assessable HR representative.

The management listens to their employees.

The whole store just needs a reset

Hire new and leadership roles

Managers need to learn how to talk proplery and respect there workers. They need to know they cannot exeeed a boundary.

What did you like most about the interview process?

Interviews Reviews

How simple it was to get the job

I worked at a different store which has more volume than the crestwood store

The manager who took my first interview, was very kind, and a great listener.

Easy going nice people thats it

The immediate clarification made on if I was hired or not.

What would you improve about your company's interview process?

Interviews Reviews

Not being too judgemental towards people who want and are willing to work

Hire more people for morning shift so employees dont have to stay over EVERYDAY

Review from Operations Dept

Get more people who are older

I would hire everybody that is black and in the hood!!!

Review from Product Dept

Not splitting the interview into 5 separate days

Review from Customer Success Dept

What makes you most happy at work?

Outlook Reviews

My coworkers, food, and leaving.

Getting to hang out with cool people.

my teammates!! they are the best

Review from HR Dept

The people I work with make my day.

Working with my friends we have fun

What's going wrong and how can it be improved?

Outlook Reviews

Slow service being fast and accurate

Take care of their employess

Review from Customer Support Dept

Need better managment. Not ran by kids

Management. Especially one of our managers in specific. I think reviewing who's deserving of management positions should be the start.

Leadership is not willing to change. They look for the negative. And always find it. They don't listen to the team. They make excuses for when they do things wrong or they yell at people. They don't approach the situation with a question. But with a you did this wrong. They need to learn to listen.

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

The workplace atmosphere and the people. Definitely the people I work with, and interact with.

Review from Admin Dept

The teamwork from all my co workers

Review from Sales Dept

What would you most like to see improved at your company?

Outlook Reviews

Decisions are made by a small group of directors without any consideration of other managers' opinions. Changes are implemented without discussion and no one can do anything about it.

Review from Sales Dept

Attitudes can get intense for prè

Review from Sales Dept
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