Chick-fil-A Culture | Comparably
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Chick-fil-A Claimed Company
The Chick-fil-A, Inc. corporate office exists to provide service and support to restaurant Operators. Our corporate staffs of over, read more
EMPLOYEE
PARTICIPANTS
3354
TOTAL
RATINGS
27342

Chick-fil-A Company Culture

Chick-fil-A Culture

This score is derived from employee ratings & reviews
3.1/5
Chick-fil-A's Overall Culture is rated C-

Chick-fil-A CEO

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Dan Cathy Chick-fil-A's CEO
Dan Cathy
65 /100

Diversity at Chick-fil-A

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Diverse employees at Chick-fil-A have rated Environment, Office Culture, and Professional Development as the highest categories they have scored

Women at Chick-fil-A

Top 30%Top 30% of Similar Size Companies on Comparably
B

Women at Chick-fil-A have rated Environment, Outlook, and Team as the highest categories they have scored

Chick-fil-A eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-21

Chick-fil-A employees are -21% more likely to recommend Chick-fil-A as a great place to work

32%Promoters
15%Passives
53%Detractors

Working at Chick-fil-A

Working at Chick-fil-A is rated below average by 3354 employees, across various culture dimensions. Chick-fil-A employees rate Environment highest among all categories, and think that Perks And Benefits and Manager have the most room for improvement, putting Chick-fil-A’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Atlanta. See below in detail how working at Chick-fil-A was rated by employees.

Overall Company Culture at Chick-fil-A

C-

Overall Company Culture at Chick-fil-A is rated C-

Last updated today

Bottom
35%

Chick-fil-A ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 3354 Employees

View Results
0
20
40
60
80
100
IT
84
IT84
Engineering
81
Engineering81
Design
78
Design78
Admin
75
Admin75
Marketing
74
Marketing74
Sales
74
Sales74
Customer Support
71
Customer Support71
Product
71
Product71
Communications
70
Communications70
Business Dev
68
Business Dev68
Operations
68
Operations68
HR
64
HR64
Legal
56
Legal56
Customer Success
47
Customer Success47

Chick-fil-A Employee Reviews

Out of 2990 Chick-fil-A employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping Chick-fil-A improve their work culture.

76%
24%
Positive Reviews76%
Constructive Feedback24%

Positive Reviews From Chick-fil-A Employees

  • What is the best part about your compensation package?
    Its alright, works for me
    Posted 14 days ago
  • What is the best part about your compensation package?
    We are the best people to work with
    Posted 18 days ago
  • What did you like most about the interview process?
    How simple it was to get the job

Constructive Feedback From Chick-fil-A Employees

  • What do your coworkers need to improve and how could you work together better?
    Teamwork, cleanliness, proper food handling
  • What does the leadership team need to get better at?
    Promote growth from within, cross departmental training
  • What's going wrong and how can it be improved?
    Slow service being fast and accurate

Chick-fil-A Company Information

Chick-fil-A Company Overview

The Chick-fil-A, Inc. corporate office exists to provide service and support to restaurant Operators. Our corporate staffs of over,

Chick-fil-A was founded in 1946 and its current CEO is Dan Cathy. Since its inception 80 years ago, Chick-fil-A has grown to 63661 employees.

Chick-fil-A Mission, Vision & Values

Chick-fil-A Mission Statement

To be American's best quick-service restaurant at winning and keeping customers

Chick-fil-A Vision Statement

To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil-A

Chick-fil-A Values

  • Customer First
  • Personal Excellence
  • Continuous
  • Improvement
  • Working Together
  • Stewardship
HeadquarterAtlanta, GA
United States of America
Websitewww.chick-fil-a.com/
Founding Date1946
Tel7195932357
Company StatusPrivate
Social Sites

Chick-fil-A Competitors

Chick-fil-A competitors include McDonald's, KFC, Wendy's, and Taco Bell. Chick-fil-A ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Chick-fil-A compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Chick-fil-A's Logo
    Chick-fil-A
    3.1/5
  2. #2
    McDonald's' Logo
    McDonald's
    3.0/5
  3. #3
    KFC's Logo
    KFC
    2.7/5
  4. #4
    Wendy's' Logo
    Wendy's
    2.8/5
  5. #5
    Taco Bell's Logo
    Taco Bell
    2.5/5
  • Culture Video

Chick-fil-A Employees

Chick-fil-A has 63661 employees. 3354 employees at Chick-fil-A have reviewed Chick-fil-A across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 3354 Chick-fil-A employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Chick-fil-A are not very pleased with their total compensation at Chick-fil-A, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Chick-fil-A are generally satisfied with their team. 3354 Participants grade the quality of their coworkers a C. The majority believe the meetings at Chick-fil-A are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Chick-fil-A believe the environment at Chick-fil-A is positive. Most Participants believe the pace of work at Chick-fil-A is extremely fast. About 76% of the employees at Chick-fil-A work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Chick-fil-A are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Chick-fil-A employees generally work 8.4 hrs a day
Work Hours
A Day in the Life
Employees at Chick-fil-A report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Chick-fil-A have 0 meetings
Meetings
A Day in the Life
76% of Chick-fil-A employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Chick-fil-A employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
60% of Chick-fil-A employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Chick-fil-A employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
54% of Chick-fil-A employees call their work environment positive
Environment

Joining Chick-fil-A - Employee Onboarding

The prevailing opinion from employees about joining Chick-fil-A is that the company was very prepared on their first day. Chick-fil-A employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Chick-fil-A KPIs and OKRs

At Chick-fil-A 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Chick-fil-A's KPIs and OKRs is essential for its success. Out of 40 Chick-fil-A employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 24 have said yes.

AnswerPercent
Yes60%
No40%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

Chick-fil-A CEO & Leadership

Chick-fil-A CEO - Dan Cathy

Dan Cathy Chick-fil-A's CEO
65 /100

Dan’s approval rate is lower compared to CEOs at similar sized companies, putting Dan in the Bottom 40% of all CEOs of similar-sized companies on Comparably, and in the Bottom 40% compared to CEOs of all other companies in Atlanta. Dan Cathy’s employees rank Chick-fil-A in the Top 20% for Environment, in the Top 50% for Office Culture, and in the Bottom 45% for Professional Development. Cathy is generally unpopular with Chick-fil-A employees, but ranks especially low with employees in the Customer Success department, and by Non-Binary employees and employees with the company for 5 to 10 Years. However, employees in the IT department have a slightly more favorable view of the CEO.

Chick-fil-A Leadership

The Chick-fil-A Executive Team is rated a “C-” and led by CEO Dan Cathy, Vice President Operations Michael Bruno, and VP Operations Services Steve Mason

  • Dan Cathy  CEO / President

    Dan Cathy CEO / President

    Dan Cathy serves as the CEO / President of Chick-fil-A.

  • Michael Bruno Vice President Operations

    Michael Bruno serves as the Vice President Operations of Chick-fil-A Corporate. Michael started at Chick-fil-A Corporate... read more

  • Steve Mason VP Operations Services

    Steve Mason serves as the VP Operations Services of Chick-fil-A.

  • Onome Okuma Vice President, Customer Technology and Insights

    Onome Okuma serves as the Vice President, Customer Technology and Insights of Chick-fil-A Corporate. Onome started at... read more

  • Shannon Gardner Sr. Director, Enterprise Risk Management

    Shannon Gardner serves as the Sr. Director, Enterprise Risk Management of Chick-fil-A Corporate. Shannon started at... read more

  • Mark Moraitakis Sr. Director, Customer & Market Insights

    Mark Moraitakis serves as the Sr. Director, Customer & Market Insights of Chick-fil-A Corporate. Mark started at... read more

  • Maria Roselli Director of Development & Senior Marketing Director

    Maria Roselli serves as the Director of Development & Senior Marketing Director of Chick-fil-A Corporate. Maria started... read more

  • Roy Jones Executive Director, Cathy Family Office

    Roy Jones serves as the Executive Director, Cathy Family Office of Chick-fil-A Corporate. Roy started at Chick-fil-A... read more

  • Jon Bridges SVP - Chief Marketing Officer

    Jon Bridges serves as the SVP - Chief Marketing Officer of Chick-fil-A Corporate. Jon started at Chick-fil-A Corporate... read more

Chick-fil-A Salaries

How much does Chick-fil-A pay?

How much do people at Chick-fil-A get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Chick-fil-A is $108,427, or $52 per hour, while the estimated median salary is $109,189, or $52 per hour.

At Chick-fil-A, the highest paid job is a Director of Sales at $248,250 annually and the lowest is a CS Rep at $39,344 annually. Average Chick-fil-A salaries by department include: Admin at $57,498, Communications at $231,699, Operations at $74,988, and Marketing at $129,019. Half of Chick-fil-A salaries are above $109,189.

1406 employees at Chick-fil-A rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 4161 ratings) while 1337 employees at Chick-fil-A rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 1364 ratings).

Salaries contributed from Chick-fil-A employees include job titles like Engineering Manager, Marketing Manager, Director of Operations, and HR Manager. Comparably data has a total of 3 salary records from Chick-fil-A employees.

Last updated 2 days ago.

1st Percentile
$62k
$62k1st Percentile
20th Percentile
$86k
$86k20th Percentile
40th Percentile
$108k
$108k40th Percentile
60th Percentile
$242k
$242k60th Percentile
80th Percentile
$368k
$368k80th Percentile
100th Percentile
$509k
$509k100th Percentile
$108,427*
Average Compensation
$109,189*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Chick-fil-A Salaries by City

Chick-fil-A Salaries by Department

Explore Chick-fil-A Salaries

Diversity & Inclusion at Chick-fil-A

Diverse employees at Chick-fil-A score the company 65/100 across various culture categories, placing Chick-fil-A in the Bottom 45% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Chick-fil-A across various culture dimensions.

Ranked Culture the Highest

Women 81/100
Department - Marketing
Men 82/100
Department - Engineering
Diverse Employees 84/100
Department - IT

Ranked Culture the Lowest

Women 40/100
Department - Customer Success
Men 50/100
Department - HR
Diverse Employees 48/100
Department - Customer Success

Chick-fil-A Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Chick-fil-A PTO

Chick-fil-A's PTO and Vacation policy typically gives 0-10 days off a year with 56% of employees expected to be work free while out of office. Paid Time Off is Chick-fil-A's 2nd most important benefit besides Healthcare when ranked by employees, with 25% of employees saying it is the most important benefit. Chick-fil-A's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time42%
Vacation Policy25%
Office Meals17%
401k Contribution8%
Childcare8%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes44%
No56%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo17%
$1500 - $2500/mo8%
$1000 -$1500/mo8%
$500 -$1000/mo8%
Less than $500/mo59%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Chick-fil-A Careers

Chick-fil-A Jobs

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Let Chick-fil-A Know You Want To Work There

Overview of Candidates Interested in Chick-fil-A on Comparably

Candidates By Department

All Industries
34%
Marketing
21%
Customer Support
21%
Sales
5%
IT
5%
Other
15%

Candidates By Location

Atlanta
37%
Austin
10%
Denver
5%
Pittsburgh
3%
Tampa
2%
Other
44%

Chick-fil-A Internship Program

Acquiring a position in Chick-fil-A's Internship Program is generally does not offer internships. Why intern at Chick-fil-A? Employees are not so happy at Chick-fil-A and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Chick-fil-A employees say they’re never bored at work. Additionally, 77% have developed close friendships with their co-workers.

How difficult is it to get an internship at Chick-fil-A?

Operations
Sales
Very Difficult25%
Somewhat Difficult25%
Not Difficult0%
Difficult0%
Does Not Offer Internships50%
Answered by 4 Operations Interns
Very Difficult0%
Somewhat Difficult33%
Not Difficult34%
Difficult33%
Does Not Offer Internships0%
Answered by 3 Sales Interns

Frequently Asked Questions regarding Chick-fil-A

Who is the CEO of Chick-fil-A?

Chick-fil-A CEO is Dan Cathy, their score by employees is 65

What is Chick-fil-A eNPS?

The eNPS for Chick-fil-A is -21

What is the salary for Senior Designer in Chick-fil-A?

Senior Designer average salary in the US is 97k

What are the salaries in the IT in Chick-fil-A?

The average salaries for IT in Chick-fil-A is 67k

How many employees work in Chick-fil-A?

Chick-fil-A has 63661 employees

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