Comparably Awards

The Chick-fil-A, Inc. corporate office exists to provide service and support to restaurant Operators. Our corporate staffs of over, read more

EMPLOYEE PARTICIPANTS: 3352

TOTAL RATINGS: 27312

CEO: Dan Cathy

HR or Marketing? Claim Your Free Employer Account

Chick-fil-A KPIs and OKRs

At Chick-fil-A 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Chick-fil-A's KPIs and OKRs is essential for its success. Out of 40 Chick-fil-A employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 24 have said yes.

Answer	Percent
Yes	60%
No	40%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	50%
No	50%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Chick-fil-A is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Chick-fil-A employees shared they generally receive helpful feedback every week or never, while 50% of Chick-fil-A employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.