McDonald's KPIs and OKRs are most clear in the Sales department and Operations department, whilst employees in Product and Customer Support departments think their goals least clear. Out of 181 McDonald's employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 108 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at McDonald's is responsible for ensuring his subordinates accomplish objectives using key performance indicators. McDonald's employees shared they generally receive helpful feedback every week or once a month, while 55% of McDonald's employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.