At United Airlines 20% of employees think their department KPIs and OKRs are clear. Employees’ understanding of United Airlines' KPIs and OKRs is essential for its success. Out of 25 United Airlines employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 13 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at United Airlines is responsible for ensuring his subordinates accomplish objectives using key performance indicators. United Airlines employees shared they generally receive helpful feedback once a month or never, while 17% of United Airlines employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.