United Airlines Culture | Comparably
HR or Marketing?Claim Your Free Employer Account
United Airlines Claimed Company
Connecting people and uniting the world is what we do and we want you to join us. With so many career opportunities around the world, we cant wait to help you find yours. #BeingUnited read more
EMPLOYEE
PARTICIPANTS
584
TOTAL
RATINGS
4782

United Airlines Company Culture

United Airlines Culture

This score is derived from employee ratings & reviews
3.3/5
United Airlines' Overall Culture is rated C

Top Rated Culture Dimensions

United Airlines CEO

Top 50%Top 50% of Similar Size Companies on Comparably
Scott Kirby United Airlines' CEO
Scott Kirby
68 /100

Diversity at United Airlines

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Diverse employees at United Airlines have rated CEO Rating, Environment, and Outlook as the highest categories they have scored

Women at United Airlines

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Women at United Airlines have rated Team, Outlook, and Environment as the highest categories they have scored

United Airlines eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 40%Top 40% of Similar Size Companies on Comparably

Recommend to a Friend?

7

United Airlines employees are 7% more likely to recommend United Airlines as a great place to work

44%Promoters
19%Passives
37%Detractors

Working at United Airlines

Working at United Airlines is rated below average by 584 employees, across various culture dimensions. United Airlines employees rate eNPS highest among all categories, and think that Office Culture and Professional Development have the most room for improvement, putting United Airlines’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Chicago. See below in detail how working at United Airlines was rated by employees.

Overall Company Culture at United Airlines

C

Overall Company Culture at United Airlines is rated C

Last updated 4 days ago

Bottom
45%

United Airlines ranks in the Bottom 45% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 584 Employees

View Results
0
20
40
60
80
100
IT
72
IT72
Operations
68
Operations68
Marketing
66
Marketing66
Customer Support
65
Customer Support65
Business Dev
64
Business Dev64
Sales
61
Sales61
Customer Success
57
Customer Success57
Design
51
Design51
Engineering
45
Engineering45

United Airlines Employee Reviews

Out of 498 United Airlines employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping United Airlines improve their work culture.

71%
29%
Positive Reviews71%
Constructive Feedback29%

Positive Reviews From United Airlines Employees

  • What do you like best about the leadership team?
    They are always on board to help no matter what
    Posted 10 days ago
  • What makes you most happy at work?
    shorter day at work and flexibility
  • What makes you most happy at work?
    The people, coworkers. Changing environment

Constructive Feedback From United Airlines Employees

  • What needs to change to make the company culture better?
    Better pay, quality of life, work life balance
  • What does the leadership team need to get better at?
    Unfair treatment don’t treat the staff with dignity and respe
  • What do your coworkers need to improve and how could you work together better?
    There's no meeting and you cannot even get a hold of anyone I don't think this is a real company. You can't even get a hold of anyone in HR. No training. It really seems like it's a scam and I'm not working for someone.

United Airlines Company Information

United Airlines Company Overview

Connecting people and uniting the world is what we do and we want you to join us. With so many career opportunities around the world, we cant wait to help you find yours. #BeingUnited

United Airlines Mission, Vision & Values

United Airlines Mission & Values

Our approach is treating diversity and inclusion like a core leadership competency, taking diversity well beyond compliance. The goal is for leaders to create a culture where acceptance and appreciation of everyone is the norm and each employee is comfortable bringing their full selves to work. Our mission is to create an inclusive work environment, characterized by dignity and respect, that empowers every employee to serve the global marketplace and contribute to our success.

United Airlines Vision Statement

Through our Diversity and Inclusion strategy, we find innovative and effective solutions to engage employees from diverse backgrounds and cultures in taking our flyer-friendly service around the globe. We are driving to become recognized as an airline where: leaders embrace diversity and inclusion as a business advantage employees feel highly valued, are actively engaged and are treated with dignity and respect customers value our inclusive approach to delivering flyer-friendly service

HeadquarterChicago, IL
United States of America
Websitewww.united.com/
Founding Date1934
Tel8477001780
Company StatusPublic
StockUAL

United Airlines Competitors

United Airlines competitors include Southwest Airlines, Delta Air Lines, American Airlines, and JetBlue Airways. United Airlines ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how United Airlines compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Southwest Airlines' Logo
    Southwest Airlines
    4.5/5
  2. #2
    Delta Air Lines' Logo
    Delta Air Lines
    4.5/5
  3. #3
    United Airlines' Logo
    United Airlines
    3.3/5
  4. #4
    American Airlines' Logo
    American Airlines
    2.9/5
  5. #5
    JetBlue Airways' Logo
    JetBlue Airways
    2.3/5
  • Culture Video

United Airlines Employees

584 employees at United Airlines have reviewed United Airlines across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 4 days ago.

Overall, the 584 United Airlines employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at United Airlines are not very pleased with their total compensation at United Airlines, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at United Airlines are generally satisfied with their team. 584 Participants grade the quality of their coworkers a C. The majority believe the meetings at United Airlines are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at United Airlines believe the environment at United Airlines is positive. Most Participants believe the pace of work at United Airlines is extremely fast. About 54% of the employees at United Airlines work 8 hours or less, while 14% of them have an extremely long day - longer than twelve hours.

Overall, the employees at United Airlines are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
United Airlines employees generally work 9.3 hrs a day
Work Hours
A Day in the Life
Employees at United Airlines report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at United Airlines have 2 meetings
Meetings
A Day in the Life
80% of United Airlines employees look forward to interacting with their team every day
Coworkers
A Day in the Life
United Airlines employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
50% of United Airlines employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
United Airlines employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
66% of United Airlines employees call their work environment positive
Environment

Joining United Airlines - Employee Onboarding

The prevailing opinion from employees about joining United Airlines is that the company was somewhat prepared on their first day. United Airlines employees concluded that their overall onboarding experience was positive. 57% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

United Airlines KPIs and OKRs

At United Airlines 20% of employees think their department KPIs and OKRs are clear. Employees’ understanding of United Airlines' KPIs and OKRs is essential for its success. Out of 25 United Airlines employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 13 have said yes.

AnswerPercent
Yes52%
No48%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes20%
No80%
Are the KPIs/OKRs for your department clear?

United Airlines CEO & Leadership

United Airlines CEO - Scott Kirby

Scott Kirby United Airlines' CEO
68 /100

United Airlines’s CEO Scott Kirby started in this role in 2020. Scott’s approval rate is just above average, putting Scott in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in Chicago. Scott Kirby is well regarded by employees for the Compensation United Airlines offers, and ranks among the Top 50% of CEOs by employees in that category. Scott is most liked by employees in the IT department and employees in the Sales department. However, employees in the Customer Success department have a slightly unfavorable view of the CEO. When compared to United Airlines’s competitors, Scott Kirby ranks just above American Airlines’s CEO Robert Isom. With Scott’s leadership, United Airlines employee respondents are most happy about their Compensation and Environment. Scott was rated slightly below average for Office Culture.

United Airlines Leadership

The United Airlines Executive Team is rated a “C” and led by CEO Scott Kirby, Vice President, CFO - Operations Tom Doxey, and Senior Vice President Network Operations and Customer Solutions Toby Enqvist

  • Scott Kirby  CEO / President

    Scott Kirby CEO / President

    Scott Kirby serves as the CEO / President of United Airlines.

  • Tom Doxey Vice President, CFO - Operations

    Tom Doxey serves as the Vice President, CFO - Operations of United Airlines. Tom started at United Airlines in December... read more

  • Toby Enqvist Senior Vice President Network Operations and Customer Solutions

    Toby Enqvist serves as the Senior Vice President Network Operations and Customer Solutions of United Airlines. Toby... read more

  • Jonathan Roitman Senior Vice President Airport Operations

    Jonathan Roitman serves as the Senior Vice President Airport Operations of United Airlines. Jonathan started at United... read more

  • Jake Cefolia Senior Vice President Worldwide Sales

    Jake Cefolia serves as the Senior Vice President Worldwide Sales of United Airlines. Jake started at United Airlines in... read more

  • Lori Bradley Senior Vice President - Global Talent Management

    Lori Bradley serves as the Senior Vice President - Global Talent Management of United Airlines. Lori started at United... read more

  • Charlean Gmunder Vice President, Catering Operations

    Charlean Gmunder serves as the Vice President, Catering Operations of United Airlines. Charlean started at United... read more

  • Mike Taccino VP IT Infrastructure, Engineering, and Operations

    Mike Taccino serves as the VP IT Infrastructure, Engineering, and Operations of United Airlines. Mike started at United... read more

  • Jason Birnbaum VP Operational and Employee Technology

    Jason Birnbaum serves as the VP Operational and Employee Technology of United Airlines. Jason started at United Airlines... read more

United Airlines Salaries

How much does United Airlines pay?

How much do people at United Airlines get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at United Airlines is $119,165, or $57 per hour, while the estimated median salary is $105,547, or $50 per hour.

At United Airlines, the highest paid job is a Director of Sales at $225,204 annually and the lowest is a CS Rep at $44,000 annually. Average United Airlines salaries by department include: Design at $109,692, Operations at $87,957, Business Development at $110,162, and HR at $105,772. Half of United Airlines salaries are above $105,547.

233 employees at United Airlines rank their Compensation in the Top 50% of similar sized companies in the US (based on 719 ratings) while 220 employees at United Airlines rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 235 ratings).

Salaries contributed from United Airlines employees include job titles like Senior Developer, Project Manager- Tech, Data Analyst, and Business Analyst. Comparably data has a total of 13 salary records from United Airlines employees.

Last updated 10 days ago.

1st Percentile
$60k
$60k1st Percentile
17th Percentile
$83k
$83k17th Percentile
33rd Percentile
$104k
$104k33rd Percentile
50th Percentile
$162k
$162k50th Percentile
67th Percentile
$215k
$215k67th Percentile
83rd Percentile
$256k
$256k83rd Percentile
100th Percentile
$276k
$276k100th Percentile
$119,165*
Average Compensation
$105,547*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

United Airlines Salaries by City

United Airlines Salaries by Department

Explore United Airlines Salaries

Diversity & Inclusion at United Airlines

Diverse employees at United Airlines score the company 63/100 across various culture categories, placing United Airlines in the Bottom 40% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at United Airlines across various culture dimensions.

At United, we drive diversity and inclusion by developing our leaders, maximizing engagement, attracting and retaining talent, and expanding brand awareness. In support of our mission for diversity and inclusion, we sponsor engagement events, business resource groups, community and business partnerships, human resources trainings and more.,,

Ranked Culture the Highest

Women 79/100
Tenure - 1 to 2 Years
Men 74/100
Department - IT
Diverse Employees 77/100
Department - IT

Ranked Culture the Lowest

Women 44/100
Department - Design
Men 46/100
Tenure - Over 10 Years
Diverse Employees 44/100
Department - Design

United Airlines Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

United Airlines PTO

United Airlines' PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is United Airlines' 2nd most important benefit besides Healthcare when ranked by employees, with 29% of employees saying it is the most important benefit. United Airlines' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time57%
Vacation Policy29%
Office Meals0%
401k Contribution14%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo6%
$1500 - $2500/mo19%
$1000 -$1500/mo13%
$500 -$1000/mo31%
Less than $500/mo31%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

United Airlines Careers

United Airlines Jobs

Search

No Recent Jobs found for United Airlines on Comparably

Mark that you are interested and we will alert you when there are new positions available listed on Comparably

H1B Visa

In 2019, United Airlines applied for 24 H1B visas. Of the work permits applied for, 88% were approved.

Work Permit Application Outcome

24
Total Applied
  • 88% Granted (21 out of 24)
  • 0% Denied ( out of 24)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 24)
  • 13% Certified-Withdrawn Application was approved but later withdrawn by employer (3 out of 24)

This data was calculated using publicly sourced data from OFLC Performance Data

Let United Airlines Know You Want To Work There

Overview of Candidates Interested in United Airlines on Comparably

Candidates By Department

All Industries
28%
IT
13%
Marketing
11%
Design
9%
Operations
8%
Other
30%

Candidates By Location

Chicago
72%
Houston
3%
Los Angeles
1%
Washington
1%
Willowbrook
1%
Other
23%

Frequently Asked Questions regarding United Airlines

Who is the CEO of United Airlines?

United Airlines CEO is Scott Kirby, their score by employees is 68

What is United Airlines eNPS?

The eNPS for United Airlines is 7

What is the salary for Event Planner in United Airlines?

Event Planner average salary in the US is 92k

What are the salaries in the HR in United Airlines?

The average salaries for HR in United Airlines is 106k

Who are United Airlines competitors?

United Airlines main competitors are Southwest Airlines, Delta Air Lines, American Airlines, JetBlue Airways

×
Rate your company