

Diverse employees at United Airlines have rated CEO Rating, Environment, and Outlook as the highest categories they have scored
Women at United Airlines have rated Team, Outlook, and Environment as the highest categories they have scored
United Airlines employees are 7% more likely to recommend United Airlines as a great place to work
| 44% | Promoters |
|---|---|
| 19% | Passives |
| 37% | Detractors |
Working at United Airlines is rated below average by 584 employees, across various culture dimensions. United Airlines employees rate eNPS highest among all categories, and think that Office Culture and Professional Development have the most room for improvement, putting United Airlines’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Chicago. See below in detail how working at United Airlines was rated by employees.
Overall Company Culture at United Airlines is rated C
Last updated 6 days ago
United Airlines ranks in the Bottom 45% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Out of 498 United Airlines employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping United Airlines improve their work culture.
| Positive Reviews | 71% |
|---|---|
| Constructive Feedback | 29% |
What do you like best about the leadership team?They are always on board to help no matter what
What makes you most happy at work?shorter day at work and flexibility
What makes you most happy at work?The people, coworkers. Changing environment
What needs to change to make the company culture better?Better pay, quality of life, work life balance
What does the leadership team need to get better at?Unfair treatment don’t treat the staff with dignity and respe
What do your coworkers need to improve and how could you work together better?There's no meeting and you cannot even get a hold of anyone I don't think this is a real company. You can't even get a hold of anyone in HR. No training. It really seems like it's a scam and I'm not working for someone.
Connecting people and uniting the world is what we do and we want you to join us. With so many career opportunities around the world, we cant wait to help you find yours. #BeingUnited
Our approach is treating diversity and inclusion like a core leadership competency, taking diversity well beyond compliance. The goal is for leaders to create a culture where acceptance and appreciation of everyone is the norm and each employee is comfortable bringing their full selves to work. Our mission is to create an inclusive work environment, characterized by dignity and respect, that empowers every employee to serve the global marketplace and contribute to our success.
Through our Diversity and Inclusion strategy, we find innovative and effective solutions to engage employees from diverse backgrounds and cultures in taking our flyer-friendly service around the globe. We are driving to become recognized as an airline where: leaders embrace diversity and inclusion as a business advantage employees feel highly valued, are actively engaged and are treated with dignity and respect customers value our inclusive approach to delivering flyer-friendly service
| Headquarter | Chicago, IL United States of America |
|---|---|
| Website | www.united.com/ |
| Founding Date | 1934 |
| Tel | 8477001780 |
| Company Status | Public |
| Stock | UAL |
United Airlines competitors include Southwest Airlines, Delta Air Lines, American Airlines, and JetBlue Airways. United Airlines ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how United Airlines compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

584 employees at United Airlines have reviewed United Airlines across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 6 days ago.
Overall, the 584 United Airlines employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at United Airlines are not very pleased with their total compensation at United Airlines, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at United Airlines are generally satisfied with their team. 584 Participants grade the quality of their coworkers a C. The majority believe the meetings at United Airlines are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at United Airlines believe the environment at United Airlines is positive. Most Participants believe the pace of work at United Airlines is extremely fast. About 54% of the employees at United Airlines work 8 hours or less, while 14% of them have an extremely long day - longer than twelve hours.
Overall, the employees at United Airlines are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from employees about joining United Airlines is that the company was somewhat prepared on their first day. United Airlines employees concluded that their overall onboarding experience was positive. 57% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At United Airlines 20% of employees think their department KPIs and OKRs are clear. Employees’ understanding of United Airlines' KPIs and OKRs is essential for its success. Out of 25 United Airlines employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 13 have said yes.
United Airlines’s CEO Scott Kirby started in this role in 2020. Scott’s approval rate is just above average, putting Scott in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in Chicago. Scott Kirby is well regarded by employees for the Compensation United Airlines offers, and ranks among the Top 50% of CEOs by employees in that category. Scott is most liked by employees in the IT department and employees in the Sales department. However, employees in the Customer Success department have a slightly unfavorable view of the CEO. When compared to United Airlines’s competitors, Scott Kirby ranks just above American Airlines’s CEO Robert Isom. With Scott’s leadership, United Airlines employee respondents are most happy about their Compensation and Environment. Scott was rated slightly below average for Office Culture.
The United Airlines Executive Team is rated a “C” and led by CEO Scott Kirby, Vice President, CFO - Operations Tom Doxey, and Senior Vice President Network Operations and Customer Solutions Toby Enqvist
Scott Kirby CEO / President
Scott Kirby serves as the CEO / President of United Airlines.
Toby Enqvist Senior Vice President Network Operations and Customer Solutions
Toby Enqvist serves as the Senior Vice President Network Operations and Customer Solutions of United Airlines. Toby... read more
Jonathan Roitman Senior Vice President Airport Operations
Jonathan Roitman serves as the Senior Vice President Airport Operations of United Airlines. Jonathan started at United... read more
Jake Cefolia Senior Vice President Worldwide Sales
Jake Cefolia serves as the Senior Vice President Worldwide Sales of United Airlines. Jake started at United Airlines in... read more
Lori Bradley Senior Vice President - Global Talent Management
Lori Bradley serves as the Senior Vice President - Global Talent Management of United Airlines. Lori started at United... read more
Charlean Gmunder Vice President, Catering Operations
Charlean Gmunder serves as the Vice President, Catering Operations of United Airlines. Charlean started at United... read more
Mike Taccino VP IT Infrastructure, Engineering, and Operations
Mike Taccino serves as the VP IT Infrastructure, Engineering, and Operations of United Airlines. Mike started at United... read more
Jason Birnbaum VP Operational and Employee Technology
Jason Birnbaum serves as the VP Operational and Employee Technology of United Airlines. Jason started at United Airlines... read more
How much do people at United Airlines get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at United Airlines is $119,165, or $57 per hour, while the estimated median salary is $105,547, or $50 per hour.
At United Airlines, the highest paid job is a Director of Sales at $225,204 annually and the lowest is a CS Rep at $44,000 annually. Average United Airlines salaries by department include: Product at $164,302, Legal at $123,735, Sales at $140,479, and Business Development at $110,162. Half of United Airlines salaries are above $105,547.
233 employees at United Airlines rank their Compensation in the Top 50% of similar sized companies in the US (based on 719 ratings) while 220 employees at United Airlines rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 235 ratings).
Salaries contributed from United Airlines employees include job titles like Senior Developer, Project Manager- Tech, Data Analyst, and Business Analyst. Comparably data has a total of 13 salary records from United Airlines employees.
Last updated 10 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $60k | $60k | 1st Percentile |
17th Percentile $83k | $83k | 17th Percentile |
33rd Percentile $104k | $104k | 33rd Percentile |
50th Percentile $162k | $162k | 50th Percentile |
67th Percentile $215k | $215k | 67th Percentile |
83rd Percentile $256k | $256k | 83rd Percentile |
100th Percentile $276k | $276k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at United Airlines score the company 63/100 across various culture categories, placing United Airlines in the Bottom 40% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at United Airlines across various culture dimensions.
At United, we drive diversity and inclusion by developing our leaders, maximizing engagement, attracting and retaining talent, and expanding brand awareness. In support of our mission for diversity and inclusion, we sponsor engagement events, business resource groups, community and business partnerships, human resources trainings and more.,,
United Airlines' PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is United Airlines' 2nd most important benefit besides Healthcare when ranked by employees, with 29% of employees saying it is the most important benefit. United Airlines' benefits and PTO Package averages to represent a less than $500 cash value per month.

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In 2019, United Airlines applied for 24 H1B visas. Of the work permits applied for, 88% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
All Industries | 28% | |
|---|---|---|
IT | 13% | |
Marketing | 11% | |
Design | 9% | |
Operations | 8% | |
Other | 30% |
Candidates By Location
Chicago | 72% | |
|---|---|---|
Houston | 3% | |
Los Angeles | 1% | |
Washington | 1% | |
Willowbrook | 1% | |
Other | 23% |
Who is the CEO of United Airlines?
United Airlines CEO is Scott Kirby, their score by employees is 68
What is United Airlines eNPS?
The eNPS for United Airlines is 7
What is the salary for Project Manager in United Airlines?
Project Manager average salary in the US is 137k
What are the salaries in the HR in United Airlines?
The average salaries for HR in United Airlines is 106k
Who are United Airlines competitors?
United Airlines main competitors are Southwest Airlines, Delta Air Lines, American Airlines, JetBlue Airways