C+
71/100
United Airlines Claimed Company
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United Airlines Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
shorter day at work and flexibility
The people, coworkers. Changing environment
Learning aiming to keep the customers happy
My co workers and helping the passengers on board
Good better best good better
The people i work with
The direction that the company is moving in.
The people I work with and my benefits.
Seeing happy kids as they walk off my Airbus from their first flight!
flying and seeing the communities that we are able to reach
Review from Operations Dept
Travel and the people I work with
Delivering on time products to customers
Interacting with customers and the feedback i get on daily basis
Everyone pulling their weight, including management.
Review from Design Dept
Helping our customers with travel
Review from Operations Dept
helping my customers doing my flights getting my customers to where they have to go on time and safetly
Being around the planes and working directly with them
Knowing my family can use my flight benefits while i am there
Correcting issues that should have never happened.
Helping customers with getting them ready for there adventure!
What's going wrong and how can it be improved?
The company should aim for quality before quantity. Improving employee satisfaction is important.
Review from Customer Support Dept
United has fallen into the wokeness that many are falling into. Stop the madness and run a fair and equitable company.
Let employees have room to not be micro managed
Stop leading from the top down.
Eliminate 50% of management. The kingdoms and silos are huge. I have 10 layers of management between me and the top.
Company would make work only what they want, if it doesn't effect important people, nothing will get fixed, and the rest will just suffer with bad technology/product. There is a fair share of obvious discrimination in multiple aspects; always with unsubstantiated excuses. Pitiful.
Review from Operations Dept
Getting into work and prepared is a challenge. This is not exclusive to United. I'm expected to do 12 things before my shift starts. Just want to come in, work and go home.
Review from Operations Dept
I think the frontline employees should be more valued. They deal directly with the customers.
Review from Operations Dept
It can not be improved
Review from Engineering Dept
Extremely hostile and negative work environment. Incompetent leaders throughout company. Need to gut leadership from top to bottom; need to stop treating unions better than management.
Unethical and retaliatiatory organization. When you stand up for what is right and speak up against management, they retaliate against whistleblowing. HR and upper management need to listen to whistleblowers and prevent retaliation.
Review from Engineering Dept
management does not care about employees
Review from Customer Support Dept
Policies on baggage could help to improve the boarding process
Review from Customer Support Dept
What do you like best about your company?
Travel benefits but they have deteriorated greatly over the last 10 years.
The way people help one another.
What would you most like to see improved at your company?
Eliminate layers of management and become a more responsive and employee focused solutions company.
Growth.
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