Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential. With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American. read more

EMPLOYEE PARTICIPANTS: 659

TOTAL RATINGS: 5350

CEO: Robert Isom

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American Airlines KPIs and OKRs

At American Airlines 11% of employees think their department KPIs and OKRs are clear. Employees’ understanding of American Airlines' KPIs and OKRs is essential for its success. Out of 25 American Airlines employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 15 have said yes.

Answer	Percent
Yes	60%
No	40%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	11%
No	89%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at American Airlines is responsible for ensuring his subordinates accomplish objectives using key performance indicators. American Airlines employees shared they generally receive helpful feedback never or once a quarter, while 33% of American Airlines employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.