eNPS at Chick-fil-A | Comparably
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Chick-fil-A Claimed Company
The Chick-fil-A, Inc. corporate office exists to provide service and support to restaurant Operators. Our corporate staffs of over, read more
EMPLOYEE
PARTICIPANTS
3353
TOTAL
RATINGS
27339
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eNPS at Chick-fil-A

Chick-fil-A's Employee Net Promoter Score (eNPS) is -21, as rated by 2813 employees. Employee Net Promoter Score tracks Chick-fil-A employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Chick-fil-A to a friend? Today, 32% of Chick-fil-A employees would encourage their friends to become coworkers, whereas 15% are neutral and 53% would not recommend working at Chick-fil-A to their friends.

Last updated today.

Where This Score Ranks Chick-fil-A's eNPS

  • BOTTOM
    30%

    In the Bottom 30% of 1261 Similar Sized Companies on Comparably

  • BOTTOM
    40%

    In the Bottom 40% of 105 Nearby Companies in Atlanta

  • 1st

    1st place versus 5 competitors rated on Comparably

-21
Aug
-21
Sep
-21
Oct
-21
Nov
-21
Dec
-21
Jan
  • Promoters
  • Passives
  • Detractors
Who Ranks Chick-fil-A's eNPS the Highest?
Tenure - 2 to 5 Years 43/100
Department - IT 42/100
Department - Engineering 40/100
Who Ranks Chick-fil-A's eNPS the Lowest?
Department - Customer Success -83/100
Gender - Non-Binary -78/100
Ethnicity - Native American -39/100

Chick-fil-A eNPS At a Glance

Chick-fil-A employees are less likely to recommend Chick-fil-A as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Employees who have been at the company 2 to 5 Years and the IT department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Chick-fil-A to a friend?” Based on 2813 ratings, Chick-fil-A ranks 1st place versus its 5 competitors and is right above McDonald's.

Compared to other companies in Atlanta, Chick-fil-A falls into the Bottom 40% of 105 companies. The last rating was provided today.

Chick-fil-A's eNPS Trendline

  • Chick-fil-A-21
  • Other Companies in Atlanta
  • Similar Size on Comparably

Chick-fil-A's eNPS Rank Against Similar Sized Companies on Comparably

BOTTOM
30%

Chick-fil-A ranks in the Bottom 30% of other companies on Comparably with 10,000+ Employees for eNPS Score.

  1. Amdocs
    -20
  2. Volvo Car Corporation
    -20
  3. Ricoh USA
    -21
  4. Chick-fil-A
    -21
  5. Burlington Coat Factory
    -21
  6. BNY Mellon
    -21
  7. Holiday Inn Express
    -21

Chick-fil-A's eNPS Rank Against Other Companies Nearby

BOTTOM
40%

Chick-fil-A ranks in the Bottom 40% of other companies in Atlanta for eNPS Score.

  1. Manheim
    -20
  2. UPS Capital
    -20
  3. The List
    -20
  4. Chick-fil-A
    -21
  5. Barclays Investment Bank
    -22
  6. Boys & Girls Clubs
    -25
  7. Greenway Health
    -25

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