Chico's FAS – It was better a few years ago. Now it is going downhill largely because of online | Comparably

Chico's FAS – It was better a few years ago. Now it is going downhill largely because of online

Chico's FAS Claimed Company
Chico's FAS, Inc. is a cultivator of brands serving the lifestyle needs of fashion-savvy women 30 years and older. Our brand portfolio currently consists of three brands: Chico's, White House Black Market and Soma. Our brands are all specialty retailers of private label women's apparel, accessories and related products. We have 1,300+ boutiques operating in the US (including PR and USVI) and Canada, as well as an online presence for each of our brands. read more
EMPLOYEE
PARTICIPANTS
222
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1662
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It was better a few years ago. Now it is going downhill largely because of online

What is most positive about the culture and environment at your company?

Flexible hours and just enough nice people to make it bearable

What did you like most about the interview process?

I was complimented on my resume and felt that I would be a valued employee

What do you like best about the leadership team?

Most of them try to provide support that affects our bottom line and in turn,our paycheck

What do your coworkers need to improve and how could you work together better?

Most incentive based sales staffs are a little dog eat dog and this is no exception

What's going wrong and how can it be improved?

Retail is changing. We are being encouraged to build customer relationships online but there is a learning curve and our hourly pay does not reflect what they expect from us

Why do you feel undervalued and what would make you feel better about your compensation?

We are given a bonus if we have a good sale. But in November of 2017 the company started deductions from our paycheck if there were merchandise returns from the sale. This has greatly affected our earnings potential.

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