Chipotle Employee Reviews
Out of 2671 Chipotle employee reviews, 79% were positive. The remaining 21% were constructive reviews with the goal of helping Chipotle improve their work culture.
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
They are supportive and passionate
Review from Operations Dept
The leadership team is very reliable and works hard
Review from Operations Dept
They are wonderful leaders who empathize with you and are ready to guide you whenever needed.
Review from Customer Success Dept
Our leadership team is awesome and how they allow us to connect as genuine people
Review from Customer Success Dept
They are alway helping each other and the team
Review from Sales Dept
What does the leadership team need to get better at?
Financial compensation. Crew, Kitchen Leader, and Service Leaders all work for ridiculously low wages. We are all underpaid and overworked. How can a company report record prof bbits but is incapable of holding a $15 mininum wage for their employees? Make it make sense. If we are truly valued, show
Review from Operations Dept
ANSWERING THEIR PHONES THE LAST THING ON THE FOOD SAFETY 7 IS CALL FOR HELP AND WHEN YOU DO NO ONE ANSWERS
Review from Customer Success Dept
Enforcing use of existing L&D tools, standards compliance/brand integrity enforcement, culture, accessions & retention. Evaluating and promoting true leaders from within, not just managers who check the "right" boxes. Keep better track of industry/specific market standards, practices and trends.
Review from Operations Dept
being leaders being leaders being leaders
Review from Customer Success Dept
Fix chipforce labor issue. Menuilink allowed for better feel and flow in the restaurant
Review from Customer Success Dept
What is the best part about your compensation package?
HEALTH INSURANCE FOR MY FAMILY
Review from Customer Success Dept
Being able to depend on my coverage in case of any emergency and helping me have regular check ups!
Review from Customer Success Dept
The Employee Stock Purchase Program
Review from Operations Dept
Tuition reimbursement and the employee meals
Review from Customer Success Dept
The best part of the benefits is that they start on day one.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Bonus. Expenses need to be approved when we travel for the restaurant
Review from Operations Dept
I feel incredibly undervalued and underpaid. Between managing and trying to obtain a college education I do a lot more than the managers paid more than me.
Review from Operations Dept
Not competitive enough. Underpaid for job we are required to do.
Review from Operations Dept
If i am given a raise considering the amount of efgorts i put in it would be great. I love my job!
Review from Customer Success Dept
The hourly wage is not reflective of the workload and expectations of us. I would feel better if all crew member would start at a $15 mininum wage across the whole company.
Review from Operations Dept
What are some of the best things about your team?
They are very positive and easy to work with
Review from Operations Dept
Many are friendly and fun to work with
Review from Operations Dept
We show up for eachother
Review from Operations Dept
Everyone knows their job and are ready to help others
Review from Customer Success Dept
We are all collectively suffering from an unfair wage, so by banding together and grouping up we are able to help each other overcome these hardships.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
As a manager, the wellness policy needs to be looked at. I've had far too many employees claim they are "Nauseous" halfway through the shift, just because they know as soon as they say it I'll have no choice but to let them go. NOT a good work environment, no trust between crew and management.
Review from Operations Dept
They're doing their best but a majority of them are teens. Raise wages and get some adults in here.
Review from Operations Dept
Punctuality, Attendance, work ethic, operational ownership mindset
Review from Operations Dept
Being respectful to one another. Not talking about inappropriate things or playing inappropriate music in the back that plays loud enough for the entire FOH to hear. Taking into account their own work ethic and responsibilities to other people.
Review from Customer Success Dept
My coworkers aren’t as invested as I am in chipo
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
People and connection and nice goals
Review from Operations Dept
At my store we are all trying to be glass half full as a store but many of the crew come in and don't work
Review from Operations Dept
It helps me to stay focussed and provide excellent customer service
Review from Customer Success Dept
Nothing really. The culture and environment at chipotle is a facade. We used to have a great culture back when Monty Moran was part of the team.
Review from Operations Dept
Chipotle promotes high standards and long term growth
Review from Operations Dept
What needs to change to make the company culture better?
We need someone like monty back. Someone who's focus is the employees/people
Review from Operations Dept
Less focus on numbers and reports and more focus on people and food
Review from Operations Dept
Stop caring about money and making it end all be all
Review from Operations Dept
Pay people more or actually allow more than 5 people on a shift. People would dream to have a fully staffed restaurant like shown in the background of the survey. For example Chipotle wants you all to deploy if there are more customers on the line than people in the store. How do you get prep done?
Review from Operations Dept
Focus on better pay and releaving stress from management.
Review from Operations Dept
What did you like most about the interview process?
The interview process was fast and straightforward. I heard back within 24 hours of applying, interviewed with a recruiter and three team members and received an offer letter within 8 days of submitting an application.
Review from Communications Dept
I really appreciated the two-way conversation and the high level of transparency
Review from Communications Dept
Consistent communication throughout the process.
Review from Marketing Dept
Met with various members of the team and organization and got clear understanding of company and the role
Review from HR Dept
I was asked about other aspects of my life.
Review from Operations Dept
What would you improve about your company's interview process?
Again, it is a systemic issue. They don't take.... Feedback
Review from Operations Dept
Maybe don't hire family and cousins and all their Hood rat friends, and claim to try and fix a store.
Review from Operations Dept
I applied for the same location 3 times before I finally got an interview. I assume that there was discrimination involved because the overall racial demographic is something I don't reflect.
Review from Sales Dept
What makes you most happy at work?
To executr my role and see people grow and learn
Review from Operations Dept
Getting to clock put and go home
Review from Operations Dept
I like what i do
Review from Customer Success Dept
Helping solve customer issues, and training fellow crew mates.
Review from Operations Dept
MY STAFF MY CO WORKERS MY FELLOW MANAGERS
Review from Customer Success Dept
What's going wrong and how can it be improved?
Chipforce is ruining a manager's ability to fulfill their scheduling role. PHC is gone so now restaurants are not prepared for service. Seen this at multiple restaurants that otherwise used to have service coverage because of menulink PHC. Also, not being able to track labor throughout the day issue
Review from Customer Success Dept
Company constantly brags about record breaking sales yet insists we work more with less people. restaurant managers are far from miracle workers. WE can't keep talented people when they have to work Friday nights with 5 people.
Review from Operations Dept
no communication, terrible scheduling, overworked
Review from Customer Success Dept
The job itself is easy. But its the volume of work sometimes. It's not fun and I don't get paid enough for my work or having to deal with customers.
Review from Operations Dept
understaffed all the time. we need to pay more to retain people
Review from Sales Dept
What do you like best about your company?
The authentic culture and the food culture and values
Review from Operations Dept
Free poor quality of food
Review from Operations Dept
What would you most like to see improved at your company?
While deferred compensation is great. Based compensation has some potential for improvement.
Review from Operations Dept