Choice Hotels Employee Reviews
Out of 2250 Choice Hotels employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping Choice Hotels improve their work culture. The Admin team, with 96% positive reviews, reports the best experience at Choice Hotels compared to all other departments at the company. The Legal team offered the most constructive feedback, with 28% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Design Dept
Overworked. Poor work/life balance. Little to no career advancement
Review from Engineering Dept
Review from Finance Dept
What do you like best about the leadership team?
They are friendly. Five. Words.
Review from Engineering Dept
They are smart, approachable and honest. They care about the business and the people.
Review from HR Dept
The focus on connecting with franchisees has increased significantly, and is making a difference. The more recent engagement with corporate employees is helping people feel more secure.
Understanding of the impact that certain actions may have
Review from Finance Dept
Genuine, personalable, caring, down to earth
Review from HR Dept
What does the leadership team need to get better at?
Recognize talent, listen inputs and motivate team
Review from Design Dept
Matching the message to the actions.
Genuinely caring about their employees and not just profits. Wanting to retain good talent.
Review from Engineering Dept
Corporate identity, associate inspiration, and attraction/retention of top leadership talent. Leadership and change management through major re-org. VP+ accountability and alignment for delivering results and promised capabilities.
Review from Operations Dept
Transparency. New efforts to engage with associates are scripted and do not allow for real interaction or understanding of pressing business needs, priorities, and vision.
What is the best part about your compensation package?
No comp package outside of salary
Review from Finance Dept
Flexibility with schedule (hybrid model). End of year bonus
Review from Product Dept
$500 Choice hotel stay credit
Review from Engineering Dept
Affordable health care, vision, and dental.
The ability to pick the right benefits package for my family is great. I also enjoy the bonus plan. Probably my favorite thing is not explicitly part of the package; it's more about being treated like a responsible adult and being allowed to set objectives and grow in meaningful ways to me.
Why do you feel undervalued and what would make you feel better about your compensation?
Less in comparison with the peers and based on the amount of work.
Review from Design Dept
My career development is directly tied to my managers. If my manager doesn't progress, then I cannot progress.
Review from Engineering Dept
Comp ranges need to be increased 10-15% to reflect market value
Review from HR Dept
When I look at the range for my role and I consider the work I have contributed to the team, I feel I should be compensated more. If you are going to ask for more from employees, they need to be compensated fairly.
Review from HR Dept
Knowing that others at my same level are making more and are performing at a lower level.
What are some of the best things about your team?
Eager to make impact if given chance.
Review from Design Dept
A lot of people work 5 hours a day and get paid for 8. What a deal!
Review from Engineering Dept
I know that I can always count on them to follow through.
Review from HR Dept
This is a group of passionate, caring people who go the extra mile consistently.
Review from HR Dept
Our collaborative approach to work, the open communication-- even with the hard conversations.
What do your coworkers need to improve and how could you work together better?
Coworkers tend to run in cliques, can see obvious bias against other coworkers.
Review from Engineering Dept
My last team , my coworkers did not want to work. I could not count on them to get what I needed , or follow up with basic requests. My current team is much better but collaboration should be mandatory. I do not like how everyone acts self sufficient.I would love them to share useful resources more.
Review from Sales Dept
Too many teams without knowledgeable members, and seemingly no inner knowledge-base to reference. A lot of time is spent acting as a troubleshooter for application or OS side issues that could have been solved within their own team if they took the time to research themselves
Would like to see co-workers come out of their shell. Celebrate diversity and be authentic.
Review from IT Dept
Become more open minded to input from others and more willing to learn from each other, share knowledge, and work with one another
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
That we are focused on providing an environment that is welcoming and respectful of everyone. Additionally, we focus on ensuring that everyone can feel as if they belong.
Review from HR Dept
The Welcome, Wanted, Respected culture and the true demonstration of the core values by leaders and team members alike.
Working alongside great coworkers who are willing to help
Review from Finance Dept
It's truly how genuine, friendly and hospitable the teams that I support are!
Review from HR Dept
They believe in the individual.
What needs to change to make the company culture better?
More inclusive effort, value inputs.
Review from Design Dept
More accountability. Five. More Words.
Review from Engineering Dept
a real change management system - accountability for bad code and deployments
Review from IT Dept
Recent change has brought in uneasiness and groupism
Review from IT Dept
It is difficult to say exactly when we work virtually. The in person team meetings/trainings are valuable for someone to be inclusive and have the idea exchange is invaluable. That portion cannot be done virtually. The interaction that occurs in those meetings is more of an exchange.
Review from Operations Dept
What did you like most about the interview process?
I liked the variety of people that I met with, not just my manager.
Review from HR Dept
I was surprised and pleased that the first question on my phone interview with my future manager was, 'what questions do you have'.
Review from IT Dept
It was very personable- they came in prepared and felt like they reviewed my resume before they entered. They even gave a little gift thanking me for taking time out of my schedule to meet with them
Review from Marketing Dept
The transparency and open communication. I knew what to expect and when.
Review from Marketing Dept
They valued my time and set up interviews back to back in a single day. When they decided they liked me, they didn't prolong the process with an additional person who was supposed to interview - they cancelled that extra interview and offered me the job.
Review from Communications Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Choice Hotels yet.
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What makes you most happy at work?
Meeting coworkers and sharing ideas
Review from Design Dept
Providing well thought our strategies and designing systems that produce business results while helping and supporting our associates.
Review from HR Dept
Making an impact, knowing that the work I do drives hotel performance which in turn supports the enterprise goals.
Being able to work alongside great coworkers
Review from Finance Dept
Everyone is respectful, friendly, genuine, professional and want to get the job done.
Review from HR Dept
What's going wrong and how can it be improved?
Projects are planned, or rather not planned, with unrealistic deadlines.
Review from Engineering Dept
Commute times are too long.
Review from Engineering Dept
Work would be more fun/exciting if we had free lunch, snacks or drinks to get us through the day.
Review from HR Dept
The teamwork is not good and people are isolated on tasks. This could be improved by actually following Agile instead of pretending to.
Review from Engineering Dept
I think our sales team should not be led by a consulting company(Zs). I believe those who are not meeting KPIs should be held accountable. The Audit, constant tracking issues, Rate loading issues, and layoffs put a bad taste in everyone's mouths.
Review from Sales Dept
What do you like best about your company?
There aren't any Outlook reviews of Choice Hotels yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Choice Hotels yet.
Be the first to contribute a review.