Choice Hotels Leadership Employee Reviews | Comparably
Choice Hotels Claimed Company
We are one of the largest, most successful lodging companies in the world; we help, host, and provide a welcome to thousands of properties around the globe. read more
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EMPLOYEE
PARTICIPANTS
445
TOTAL
RATINGS
13108

Choice Hotels Leadership Employee Reviews

What do you like best about the leadership team?

They are friendly. Five. Words.

Review from Engineering Dept

They are smart, approachable and honest. They care about the business and the people.

Review from HR Dept

The focus on connecting with franchisees has increased significantly, and is making a difference. The more recent engagement with corporate employees is helping people feel more secure.

Understanding of the impact that certain actions may have

Review from Finance Dept

Genuine, personalable, caring, down to earth

Review from HR Dept

That they have tried in the past year to keep everyone in the loop more through information sessions with higher ups.

Review from HR Dept

We have a clear line of communication to leadership team. I appreciate having stand meetings.

Review from HR Dept

I love the sense of collaboration and approachability that they bring, and how it sets the culture throughout the organization. I also really like the focus on strategy and the reorganization of the company around service provision lines.

Regular feedback which helps improve my work product, recognition of my work (what i did well and growth opportunities). Collaborative spirit.

Review from Communications Dept

Understanding and aggressiveness to get deals done.

Review from Business Development Dept

The leadership team is transparent. They keep us informed of changes to expect.

Review from HR Dept

genuine, caring, respect, professional, financially minded

Review from Operations Dept

My immediate leadership team is personable.

Review from Engineering Dept

Choice is such a welcoming environment. I feel like everyone is truly invested in my success and my growth.

Review from Marketing Dept

their commitment to their employees' health and wellbeing

Our leadership team is involved & is truly there if we need their support. As part of ChoiceU, I have seen Pat, Dom, and other members of our leadership join our in-person training to support the message and interact with the franchisees. Whenever we need their help, they're never too busy to assist

They care about the people.

Review from Product Dept

They are aligned around the right priorities and reasonable in thri expectations

No ego culture, open minded, willing to listen to new ideas, flexible

Review from HR Dept

They are approachable and make themselves available for questions.

What does the leadership team need to get better at?

Recognize talent, listen inputs and motivate team

Review from Design Dept

Matching the message to the actions.

Genuinely caring about their employees and not just profits. Wanting to retain good talent.

Review from Engineering Dept

Corporate identity, associate inspiration, and attraction/retention of top leadership talent. Leadership and change management through major re-org. VP+ accountability and alignment for delivering results and promised capabilities.

Review from Operations Dept

Transparency. New efforts to engage with associates are scripted and do not allow for real interaction or understanding of pressing business needs, priorities, and vision.

Allowing remote work and not leaving it 100% up to that person's management. Most C-levels are disconnected from what their lower level employees want or need to inspire company loyalty.

Review from IT Dept

stop praising/rewardig mediocrity and punishing those who strive for excellence

Review from Marketing Dept

Encourage and promote long term employees, remove this culture that younger is better and constant change is good.

Review from Customer Support Dept

Set clear priorities and say ?

Review from IT Dept

Changing department goals on quarterly basis is not allowing us to dedicate time to franchisees that we can grow and develop. Further, the company needs to ensure there are enough people on hand to achieve company goals. With the tight budgeting and labor some of us worry about company health.

Review from Customer Support Dept

Communication - tell us why we are doing something so we can support it. Someone needs to organize programs rolling out, seems like each department can just "do their own thing" with out coordinationing with other departments. Get rid of Stealth department email signatures.

Review from Customer Support Dept

valuing and appreciating tenure, employee stock purchasing,

Review from Legal Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated Choice Hotels Leadership the Highest

  • Department - Revenue Management
    +9%
  • Department - Admin
    +6%
  • Experience - Entry Level
    +6%

Rated Choice Hotels Leadership the Lowest

  • Department - Legal
    -6%
  • Department - Marketing
    -5%
  • Department - Other
    -4%
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