Choice Hotels Outlook Employee Reviews

Meeting coworkers and sharing ideas

Review from Design Dept

Providing well thought our strategies and designing systems that produce business results while helping and supporting our associates.

Review from HR Dept

Making an impact, knowing that the work I do drives hotel performance which in turn supports the enterprise goals.

Being able to work alongside great coworkers

Review from Finance Dept

Everyone is respectful, friendly, genuine, professional and want to get the job done.

Review from HR Dept

Seeing people accomplish their goals and feel like they are making a difference. Helping people solve problems.

Review from Product Dept

When I have time to complete task with little to no distractions. When I can help revolve associates' issues in a timely manner.

Review from HR Dept

Solving a problem that others are struggling with, and getting to see the results of my work.

The people I get to work with daily.

Always learning something new, working on interesting challenges.

Review from Communications Dept

Work and personal life balance. An opportunity to be part of create something new and add meaningful to the company future.

Review from Operations Dept

Being able to help a variety of stakeholders and getting recognized when you do well

Review from HR Dept

i am remote, so I can be home & present for my family rather than commuting like in years past

Review from Sales Dept

Having consistent challenges and being able to help franchisees and customers have a better experience

Collaborating with co-workers and seeing the benefits of my work in the hotels.

Review from Design Dept

Getting projects completed in a timely manner

Review from Operations Dept

No two days are alike, and I love to work with colleagues at all levels to achieve results and solve challenges.

Review from Operations Dept

Excitement and engagement of the people I work with. I also enjoy the challenge... we have a lot to work through, and the problem-solving itself is something I love to do.

Review from Operations Dept

My work and having that opportunity to showcase it.

Review from Marketing Dept

Interacting with my coworkers and franchisees.

Projects are planned, or rather not planned, with unrealistic deadlines.

Review from Engineering Dept

Commute times are too long.

Review from Engineering Dept

Work would be more fun/exciting if we had free lunch, snacks or drinks to get us through the day.

Review from HR Dept

The teamwork is not good and people are isolated on tasks. This could be improved by actually following Agile instead of pretending to.

Review from Engineering Dept

I think our sales team should not be led by a consulting company(Zs). I believe those who are not meeting KPIs should be held accountable. The Audit, constant tracking issues, Rate loading issues, and layoffs put a bad taste in everyone's mouths.

Review from Sales Dept

We need a strong focus on engagement across teams and really tap into the creativity of the folks who work for the company. We can do so much more to drive the culture

Review from IT Dept

Allow for 100% telecommute within the states that we have hotels. Coming into office actually reduces productivity

Review from IT Dept

The struggle is with people who are unwilling to have a growth mindset, unwilling to change things for better because it may be difficult. Also contributing would be understaffed and overworked. Less people but the amount of work is only growing.

Review from Operations Dept

I am neither excited nor regretful about having to work. It solely depends on who I get the opportunity to work with that day. The work itself is great I just wish we had the support across teams and the pay to make our duties more achievable and enjoyable to accomplish.

I don't get excited if I have to go in the office.

Review from Marketing Dept

Managers should care more about developing their teams and promoting from within - there is extremely high turnover which harms business objectives

Review from Marketing Dept

I believe we are focusing on the wrong things right now and should be listenning more to the franchisees and what they want and need. I also believe there are some people leading the team that are just driving people away. Almost weekly we have someone quit, theyre driving good people away.

Review from Customer Success Dept

I use to be very excited about going to work each day but more recently with the lowered moral that I have seen company wide has not made work as enjoyable as it once was.

Review from Finance Dept

In a roll that is not fitting to my experience and skills. Feel a bit pigeonholed from the past restructure.

Review from Operations Dept

Pandemic burnout , carrying the stress with franchisee and the unknown feeling about job in future weighs on my mind.

Review from Operations Dept

The constant changes and inconsistency in what is asked by our leaders, it is not for bettering our company, it is for self promotion and self recognition.

Review from Customer Support Dept

not enough team memebers to get the work done during an 8rh work day and I dont feel failry compensated

Review from Finance Dept

unbalanced equality, contributions being minimized, lack of communication. unrealistic workload. Stop assumptions, improve the quality of the communication and actual leading vs. managing. Reward on performance and contribution not what you have in common with an associate for personal benefit.

Review from Legal Dept

Enforce standards of product quality so brands can become consistent, and that will help me increase owner and franchisee profit. I can’t move the needle in ADR and RevPAR if I don’t have good product. It’s time t

Review from Customer Support Dept

I don't think not feeling excited about going to work everyday is anything wrong.

Review from Finance Dept