Chubb Employee Reviews
Out of 219 Chubb employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping Chubb improve their work culture. The Customer Support team, with 70% positive reviews, reports the best experience at Chubb compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Talented team leaders focused on career development, coaching, fairness, teamwork.
They work well together at all times
Doing the right thing for company growth
Flexible, home/work balance is important. Prompt and great communication
They are accessible to employees and approachable.
What does the leadership team need to get better at?
Supervisor is spiteful, lazy & gets offended if you ask for direction/input. She chooses to do nothing, maintains no diary, skips over performance review, has no contact for up to 90 days at a time & gives unauthorized PTO as holiday gifts. HR ignores request to speak, dismisses supervisors actions.
Posted 16 days ago
Being leaders and adopting some ethics.
Success and teamwork prioritization, instead of political self interest.
Leadership team should set up the team for success. In my team, "some" are set up for failure and this breaks confidence and trust. If standing up for our careers is considered insubordinate, then there is no way for us to improve or advance our careers unless we move out.
Identify how and why employees are leaving especially when burnout and mental health are negatively impacted.
What is the best part about your compensation package?
Annual incentive payments for performance.
good benefits and decent pay
Getting paid every 2 weeks
Travel insurance, discounts, opportunity to work at chubb office anywhere in the world.
401K matching is great in Chubb. What can be improved is some benefits on 100% insurance options and childcare options that are available in other companies during school holidays when Chubb is working.
Why do you feel undervalued and what would make you feel better about your compensation?
Its all about favoritism Whoever, the supervisor likes best gets all of the budgeted bonus money, less work, favors and less hours per workday while others get dumped on and treated like trash.
Increase in pay for cost of living along with doing more work than when hired
Review from Customer Support Dept
We consistently highlight best in class financials but not reflected at compensation time. There is not enough transparency around "pay for performance" rationale. It is very subjective.
Peers in my role/position are paid approx 15-20% more.
It's a constant workload without merit. All of the increases in pay I've gotten have amounted to $1.00 an hour in 6 years of an increase.
What are some of the best things about your team?
Experienced, team focused, collaborative and intelligent.
Work together lighten the load have each others backs
Smart people and committed to the organization.
The members of my team are experienced, ethical and commiited to doing the right thing.
we all work together on things
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Coworkers need to be held accountable for their own work instead of supervisors performing their job duties or having other staff constantly carrying the load for them.
The company culture is what needs to change. Currently, coworkers are demoralized and morale is low.
You talk and work with people across the country more than the people you sit next to.
alot of my coworkers dont try to think past the current moment. It would help if people set up the oncomming shift better
What is most positive about the culture and environment at your company?
We are the best in the world at what we do.
The people i worked with
The morall here is good people are all in the same boat so we make the best of it
My team works effectively together.
i am not really sure what to write here
Review from Customer Support Dept
What needs to change to make the company culture better?
Get rid of most of the executives and the ACE cronies.
I can speak only for the team that I work for. There is a conscious/unconscious bias in the team that needs to be worked on.Currently my team sets up some(not all) individuals to fail or move out voluntarily after spending many years in hopes of advancing our career.Some of us suffering in silence.
The amount or bureaucratic red tape needs to be reduced, it makes it impossible to be productive and hit goals. Also, the top executives are disconnected from what the employees are dealing with at their desks and in life outside of work on a daily basis. They don't care that employees are leaving.
Discontinue the employee vaccine mandate
The Chubb IT Leadership from SVP up needs to go!!
What did you like most about the interview process?
The final one where i was hired
Panel of interviewers participated in interviews
The openness of the expectations and work load
Very welcome feeling and good conversations
Relatively fast process from beginning
What would you improve about your company's interview process?
I feel they need to be more transparent. It would also be helpful to be specific about things. Like salary caps and WFH positions. They also should be more honest about raises and bonus amount.
Less interviews, more of a panel style
What makes you most happy at work?
Working alongside good people is best
Working with team members And succeeding in specialty areas.
Getting paid each week and seeing some of my colleagues
My manager, feeling heard and seen. I enjoy the work I do.
Being part of the WIT group is the best part of my work.
What's going wrong and how can it be improved?
It cant be improved. Chubb used to be top notch with employees all getting along/working together. Now its nothing but trivial BS drama and back-stabbing. It continues to get progressively worse and all of upper management is too lazy to do anything about it.
Chubb IT Leadership has no idea what they are doing
Three years after the ACE-Chubb merger, in many ways, we are still like two companies sharing space. Significant claims opportunities recently have been given to people from AIG. Chubb has to address differences in compensation and advance the careers of people who have kept the wheels on the bus.
people need to work as a team and upper management needs to do more to support the staff
What do you like best about your company?
Many of my colleagues and my current manager are great people and great professionals.
What would you most like to see improved at your company?
Chubb should start rewarding the people who have kept the wheels on the bus in the three years since the merger, instead of facilitating politically motivated advancement and bringing in outsiders.