Chubb Employee Reviews
Out of 210 Chubb employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping Chubb improve their work culture. The Customer Support team, with 70% positive reviews, reports the best experience at Chubb compared to all other departments at the company.
What does the leadership team need to get better at?
Success and teamwork prioritization, instead of political self interest.
Leadership team should set up the team for success. In my team, "some" are set up for failure and this breaks confidence and trust. If standing up for our careers is considered insubordinate, then there is no way for us to improve or advance our careers unless we move out.
Identify how and why employees are leaving especially when burnout and mental health are negatively impacted.
Communication, Empathy, Strategic vision, Support
Valuing middle management and lower level employees. Feedback and recommendations are perceived as “complaints” rather than roadblocks to success that can and should be rectified for success of the business overall. Money spent on external consultants should be invested interna
Why do you feel undervalued and what would make you feel better about your compensation?
Increase in pay for cost of living along with doing more work than when hired
Review from Customer Support Dept
We consistently highlight best in class financials but not reflected at compensation time. There is not enough transparency around "pay for performance" rationale. It is very subjective.
Peers in my role/position are paid approx 15-20% more.
It's a constant workload without merit. All of the increases in pay I've gotten have amounted to $1.00 an hour in 6 years of an increase.
lack quality workers and huge turnover
What do your coworkers need to improve and how could you work together better?
The company culture is what needs to change. Currently, coworkers are demoralized and morale is low.
You talk and work with people across the country more than the people you sit next to.
alot of my coworkers dont try to think past the current moment. It would help if people set up the oncomming shift better
What needs to change to make the company culture better?
Get rid of most of the executives and the ACE cronies.
I can speak only for the team that I work for. There is a conscious/unconscious bias in the team that needs to be worked on.Currently my team sets up some(not all) individuals to fail or move out voluntarily after spending many years in hopes of advancing our career.Some of us suffering in silence.
The amount or bureaucratic red tape needs to be reduced, it makes it impossible to be productive and hit goals. Also, the top executives are disconnected from what the employees are dealing with at their desks and in life outside of work on a daily basis. They don't care that employees are leaving.
Discontinue the employee vaccine mandate
The Chubb IT Leadership from SVP up needs to go!!
What would you improve about your company's interview process?
I feel they need to be more transparent. It would also be helpful to be specific about things. Like salary caps and WFH positions. They also should be more honest about raises and bonus amount.
Less interviews, more of a panel style
What's going wrong and how can it be improved?
Chubb IT Leadership has no idea what they are doing
Three years after the ACE-Chubb merger, in many ways, we are still like two companies sharing space. Significant claims opportunities recently have been given to people from AIG. Chubb has to address differences in compensation and advance the careers of people who have kept the wheels on the bus.
people need to work as a team and upper management needs to do more to support the staff
What would you most like to see improved at your company?
Chubb should start rewarding the people who have kept the wheels on the bus in the three years since the merger, instead of facilitating politically motivated advancement and bringing in outsiders.