CEC Entertainment Employee Reviews | Comparably
CEC Entertainment Claimed Company
Chuck E. Cheese organizes events for children with games, rides, prizes, food, and entertainment activities. read more
EMPLOYEE
PARTICIPANTS
646
TOTAL
RATINGS
4875
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CEC Entertainment Employee Reviews

Out of 371 CEC Entertainment employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping CEC Entertainment improve their work culture. The Operations team, with 95% positive reviews, reports the best experience at CEC Entertainment compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 80% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They actually care about everyone working with them and make sure that everyone is taken care of. It's not just a job to them.

This is the most collaborative and committed leadership team I have ever seen in entertainment.

That they are nice and helpful.

They are understanding and work with any issues you have

The communication at this job is good amonst the leaders

What does the leadership team need to get better at?

Leadership Reviews

Knowing when an employee can’t handle something, we had multiple workers work while they had Covid, in the kitchen as wel

being extremely more helpful and patient with employees

Being more respectful to workers and their time

Be more professional and mature.

Positivity, work environment, care about the store level employees

What is the best part about your compensation package?

Compensation Reviews

Great access to quality health care at an affordable rate.

That it comes very nice and clean!

It works for exactly what I need

Review from Sales Dept

Health and sick leave also love the 401k plan

several plans to choose from

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Everything we do as workers goes unnoticed in the store

I work more then what i get paid to do

We dont get paid enough to not be on tipped wages. It is absouletly insane. We do more than a waitress does. We take care of parties for a whole 2 hours and get nothing. No one carries cash anymore. We stand at the merch station for 20 mins on one kid and get NOTHING. we deserve more.

I feel like I am worth more then intially agreed upon for wages. I have releaved a ton of work load from the GM and he is able to focus on other matters. A higher wage would make things alot better.

I feel as though we all work entirely too hard and put too much effort into this job to only make ten dollars an hour.

What are some of the best things about your team?

Team Reviews

We have a great mix of experienced people who have been on the team for years and newcomers who bring new ideas and excitement to every day work.

My coworkers are the only reason I still work there

That we help, work together when we have a problem.

Best things about my team is how no matter what they stick up for you. They're always there for you and it is an actual team.

Review from Sales Dept

Great co workers but terrible general manager

What do your coworkers need to improve and how could you work together better?

Team Reviews

They need to stop causing drama. It is not the girls fault of two guys are crushing on her. People need to stop saying mean things to each other.

Actually do their jobs all they do all day is sit on their phones and steal food from the company nothing is ever done properly because none of them care including the managers. THERE IS BLACK MOLD IN THE KITCHEN AND WALK IN FREEZER THEY KNOW BUT WONT DO ANYTHING ABOUT BECAUSE "not my job"

Actually work and do there jobs

Honestly i have a good team

Stop being lazy embrace challenges

What is most positive about the culture and environment at your company?

Environment Reviews

Everyone cares about the work and the people equally. There is regular recognition of accomplishments at every level and lots of fun events. There is even a spring picnic.

Coworkers are the positive culture

All of the workers get along with each other

The guest and mangers along with cast members

I am not sure, they are my family but there is always family members that we don't like very much...

Review from Product Dept

What needs to change to make the company culture better?

Environment Reviews

Managers should treat their employees fairly and respectfully

A new general manager .. more pay

THE MANAGEMENT needs to get a reality check. They are mean. They have nothing better to do other than bully the teenagers who work for them. Also the pay is horrible.

A sense of direction better structure and pay

new. managers are needed to work better

What did you like most about the interview process?

Interviews Reviews

I interviewed with several managers from different areas in the company. They evaluated my experience, enthusiasm and ability to work with people across the company.

It was fast easy and simple

I liked how they try to relate to u and put u in the spots that your skills are good at.

Great interaction with the manager at the time

Getting a chance to show how you can help bring a smile to others, without much pressure to be perfect

What would you improve about your company's interview process?

Interviews Reviews

This doesnt matter they will hire anyone because people keep quitting because we dont get paid enough and management is mean.

More background checks. They literally hired a sex offender.

The interview process is belittling.

Review from HR Dept

What makes you most happy at work?

Outlook Reviews

Working with people I am proud to call friends.

Coming into work and putting smiles on kids faces and reliving the same memories, but instead as a Cast member so I get to make the memories for them instead of just remembering

Review from Sales Dept

When certain people aren't having a bad day and when the customers are understanding

To be able to bring joy to others while maintaining my own well-being

Children having the most fun they ever had

What's going wrong and how can it be improved?

Outlook Reviews

The managment, the pay, the whole entire company as a whole. It can be improved if you guys stopped hiring mean people.

Shut the store down for good

New general manager is needed

it's a lot of dictatorship and bullying and it can be improved by having a new manager

The general manager doesnt listen to alot of my coworkers, they tell me all the time. Hes very rude and thinks highly of himself and doesnt listen at all.

Review from Customer Success Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of CEC Entertainment yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of CEC Entertainment yet.
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